BTA: Appointment Booking App , 360 reviews

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
    295
  • 10% of ratings are 4 stars
    37
  • 1% of ratings are 3 stars
    4
  • 3% of ratings are 2 stars
    9
  • 4% of ratings are 1 stars
    15
December 17, 2016

This app is a good solution for our classes. Support is quick and responsive. Setup was little complicated since we have a few ways to book our classes, but again, support was quick to assist!

The Glass Underground Online Store
United States
Time spent using app: 9 months
Edited November 29, 2016

Great potential! Not the most straight forward to install but there is a paid service to have it done. Would highly recommend that unless you really know what you are doing.

If you have a problem then take screenshots and send them with your initial ticket. It will help speed things along.

As has been mentioned, a number to call or even a live chat would be very much appreciated! I think that would really improve this app.

Again, great potential. Have had a few issues but in the end BTA has always managed to resolve them! Would be nice to have feedback on how an issue was caused or solved but in the end the app working properly is what matter.

Not Yet Tracked Out
Canada
Time spent using app: 4 months
November 23, 2016

So far good - just tring to work things through.

Peak Paint Wine
United States
Time spent using app: 4 days
November 2, 2016

Fit exactly to my requirement. Thanks BTA

Erkanblack
Canada
Time spent using app: About 2 years
Edited October 30, 2016

It has a lot to offer, and they are very helpful. My only concerns are when I can't access it as the site is down (seems to be more frequent lately), and I still get the occasional double booking on the site (which they can't seem to re-create/fix), this is infrequent however. When it works it is great. I would appreciate a number that could be called instead of always emailing when there is something I need help with.

Glaze Craze
Canada
Time spent using app: Almost 6 years
Edited April 19, 2016

I changed mails with suport team about some technicals problems trying to installed this app on my site. they was very kind to my questions and comments. at the end everything went well and the application works as i need.

Juanballena
United States
Time spent using app: Almost 6 years
February 14, 2016

Setting up a business to sell appointments, to include travel time and accommodate opening hours/lunch breaks could be complicated. This app has thought of it all though. It has opening hours, lag and lead times, locations, resources, times by minutes, hours, days, weeks. Two things could be improved - using the time slider to create a blackout period is awkward to use and difficult to get the time spot-on. A dropdown would be much easier. The admin font is small. A font size bigger would be easier. Support response times are great too - even at weekend. For transparency, I'm a Shopify Guru, setting up a business.

Irishtradesandservices
Ireland