Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.

February 4, 2021

I used this app to book pottery wheel experiences / instruction for our Shopify store. I feel like the interaction with this app will be a game changer for our events. I especially appreciated the help desk support. Very fast turn around from professionals that were kind and polite. (wow when does that happen any more)... We highly recommend this app and the support that comes with it:)

Texas MudDauber Pottery
United States
3 months using the app
August 22, 2019

We run a swimming pool for dogs and needed a booking system. We tried them all. After months of messing around with other apps we paid them to install the app on our site. OMG talk about customer service! The app has been flawless and has taken just over 7k in bookings so far. Trust me when I say. This is without doubt the most versatile and smoothest booking system out there with stunning customer support. Don’t waste your time with anything else. Thanks guys. Great job!

Canine Aqua Splash
United Kingdom
3 months using the app
December 2, 2016

Does exactly what is says! Excellent support team, they helped me out with CSS installations in less than 1 day.

Phuket Baby Rentals
Thailand
3 months using the app
April 17, 2018

Amazing Tech Support!
I set my classes up, the install team was worth every cent as they pulled everything together. I would definitely recommend getting the pro install. Our company is busy, all the time. It doesn't stop! And having such a readily available team to take care of the initial set up saved us so much. Thank you again. 10 out of 10 would recommend.

Wright Metal Works
United States
3 months using the app
April 14, 2020

If I could give 10 stars, I would!! This app is awesome and the customer service is EXCELLENT!! Thank you for your help Rob!

Les Laines Biscotte
Canada
3 months using the app
October 7, 2018

Though I know why booking is important and how to create and manage bookings with pen and paper: I lack the technical skill in applying this knowledge it by way of writing code! Rob was super helpful and responsive throughout the whole process performed his work with efficiency.

I was very happy to find an application to book appointments that are simple and to the point.

Creativity Leads Innovation
United States
3 months using the app
November 4, 2019

I would like to thank Alex at bookthatapp he responded to my questions quickly as I'm in Australia and he is most likely in the Sates. My issue was mainly in the codes which I have very little experience in that field.

House of First Aid
Australia
3 months using the app
June 28, 2017

I Love it! Makes my business run smoother!

P S I Love Dogs
United States
3 months using the app
October 23, 2020

It works well and the support is very quick to answer questions and help. Overall we are having a good experience. Recommended.

Travel Rent&Fit
Italy
3 months using the app
October 4, 2019

After a long research of Apps BookThatApp was the best choice. It is perfectly integrated into the shop and the customer stays during his whole journey in the shop and doesn't have to bounce to another website with other payment methods. So this is in my opinion the best and easiest way to integrate class-/event-tickets into your shop. Highly recommendable is the support -> they helped me out very quick and did a great job! Thank you very much!

Pick-e-Bike AG
Switzerland
3 months using the app