Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, seamless Shopify integration, and user-friendly interface. They highlight the cost-effectiveness, as it allows staff to log in separately, saving on Shopify user costs. The app is suitable for all business sizes, with a free tier for smaller operations. Merchants commend the intuitive customer interface, easy manual bookings, and clear user guide. The support team is noted for their responsiveness and expertise.

February 20, 2024

Amazing customer service. Most customizable booking app I have seen. I tried about 5 different booking apps before I found BTA and I'm so happy I found it! It's a little complex at first, but the support team is amazing, the user guides are very helpful and it's worth it!

Mind's Eye Mystics
United States
BTA Commerce, Inc. replied February 21, 2024

Thank you for your awesome review! We're happy to see that you decided we were the best fit for your business! We look forward to growing together, and to providing you continuous support!

July 26, 2023

this app covers a lot of options. If something isn't working the way you expected, just as the support team. they're vary knowledgeable on their product and in my experience are quick to respond and help you fix up your errors!

Bonnieheath Estate
Canada
About 2 years using the app
BTA Commerce, Inc. replied September 6, 2023

We appreciate your review! Thanks for taking the time to write us one!

September 25, 2023

Excellent customer service. Rob is always very fast to respond and super helpful!

Endless
United Arab Emirates
5 months using the app
BTA Commerce, Inc. replied November 8, 2023

We're delighted that you're happy with your support! If you have any friends or family who might benefit from our app, please don't hesitate to refer them to us.

February 14, 2024

We love that we don't have to wait hours for support to get back to us! D'Angelo was very helpful in helping us get set up and very patient in helping us understand what settings we needed. Thank you so much!

Tarot Magick Singapore
Singapore
BTA Commerce, Inc. replied February 15, 2024

As we promised, here's us celebrating the new review:

🥳🎉🎉🎉🎉🎉🎉🎉🎉

Thanks a lot for taking the time to leave us one, and a 5-star review at that! We appreciate you, and look forward to providing you with continuous 5-star support!

July 4, 2023

I checked them all out. BTA has a great interface to set-up your bookings. Integrates flawlessly with Google and most import works perfectly with our theme. Something I can't say for the others. All around a great app.

If that's not enough they have one of the best support teams anywhere. Responsive to all inquiries with quick fixes. Very comforting when you rely on the app to run seamlessly.

CIRKA Distilleries
Canada
11 months using the app
BTA Commerce, Inc. replied July 4, 2023

We're happy to hear that our app was the perfect choice for you! Thanks for the amazing feedback 😊️.

June 20, 2023

We have been using BTA since 2019 and it has been meeting our needs for appointments, classes, and events. When we need help with a technical issue, the support time always prompt and helpful.

Angelic Roots
United States
Over 4 years using the app
BTA Commerce, Inc. replied June 20, 2023

It's reviews like these that makes our day 😊! Thank you for taking the time to leave this for us!

February 13, 2024

We use BTA across 5 stores and we enjoy it a lot - you can customise it as to achieve great results. Amazing app, highly recommend!

ThermaFY Eco Solutions
United Kingdom
BTA Commerce, Inc. replied February 15, 2024

We're happy to see that you're enjoying our app! And thanks for the recommendation; we appreciate you!

August 5, 2023

I've been searching for a good booking app for long time and almost gave up, until I found this app. It 's the MOST comprehensive appointment and hotel booking app out there. They have every single feature you can think of and didn't think of, and it's bug free. Since it's such a complex app, it took me some time to figure out how to use it and try to understand every setting. The support was super helpful and patient answering my questions, and implemented my customized requests. If you need a booking app, this is the one.

Radlmann Family Ranch & Highlands Spring Farm
United States
About 1 month using the app
BTA Commerce, Inc. replied September 6, 2023

We're happy to hear that you're enjoying our app and that you're happy with our support. Thank you for your great review!

July 3, 2023

So far this is one of the best apps that I've used in Shopify. It was a last minute add on for a very large event that we are doing and the awesome customer support made it totally stress free. It does exactly what we need it to do and more.

I wouldn't hesitate to recommend this app to anyone. Thanks guys for the super quick service!

Sinister Sports
Canada
4 months using the app
BTA Commerce, Inc. replied July 3, 2023

Thank you for your awesome review! We're excited to be a part of your e-commerce journey. The support team at BookThatApp is always ready and willing to help. We look forward to building an awesome partnership 😊!!

June 17, 2023

So far this app is doing everything we want it to be doing. We are using it now for equipment rentals both off site and on site. We use it for scheduling and posting our group classes and we are just starting to use it for private lessons. Support has been helpful. When I get stuck setting something up they have helped within an hour even on weekends. Very happy with this and plan on implementing even more capabilities (such as waiver documents for some rentals).

Fiber Rhythm Craft & Design™
United States
3 months using the app
BTA Commerce, Inc. replied June 20, 2023

Thank you for leaving your terrific review! We are also happy to hear that you're enjoying our app and our service 🤩!