Reviews (552)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its seamless integration and efficiency in managing multiple bookings, ideal for salons and event organizers. It features customizable options, easy calendar management, and helpful reminders. Reviewers also commend the responsive support team and the app's ability to handle high volumes of bookings, enhancing customer service and operational efficiency.

March 20, 2025

Awesome app! Even when I come across some hiccups in connecting calendars, my own doing, the customer service team is quick to help and resolve any issues. Especially Rob B, he was so helpful and quick to help our company's needs. Thank you!

Zoe Lev Jewelry
United States
Almost 2 years using the app
February 3, 2025

We have been using BookThatApp for years and are very satisfied. It’s a powerful and flexible tool that keeps our bookings running smoothly. The integration with our webshop works flawlessly, providing our customers with a seamless experience.

What we appreciate most is the support—always fast, helpful, and solution-oriented. Whenever we have a question or encounter an issue, we receive a clear and effective response in no time.

In short, a reliable app with excellent service—highly recommended for anyone looking for a strong booking tool!

Houtmerk
Netherlands
Over 4 years using the app
March 22, 2025

Rob B was super wonderful to work with at BTA.

BTA is fairly simple to use where I was able to set up everything on my own. I wanted to make sure all my settings were correct so I contacted support and was connected with Rob B. We reviewed the functions and how they should operate and he was able to view my settings and make corrections for me.

I am happy with the app itself as well as their customer service - thanks again Rob :)

Ivy Grove Rentals
United States
6 months using the app
March 12, 2025

I've been using BTA for a little over a year now and I LOVE IT! It works seamlessly and it's easy me and for my customers to use. Support is always helpful when I have issues (which is usually user caused-me) they are always able to find the challenge and it's fixed in one interaction.

Great Lakes Sourdough
Canada
About 1 year using the app
April 1, 2025

I have been using BookThatApp for over 3 years and am very satisfied. Reliable and offers many options.

LA GALANA
Germany
Over 3 years using the app
January 10, 2025

Excellent experience, I have been using the app for my salon for almost 2 years and I love it. They are very responsive to my business and truly care about my success. Highly recommend.

noellesalon
United States
Almost 2 years using the app
January 22, 2025

After trying countless booking apps to manages a school bus service, this was by far the most comprehensive and easiest to work with.
The customer service is very helpful and quick.

Skye College
South Africa
2 months using the app
March 21, 2025

Amazing support, very quick response, professional and friendly! highly appreciated

OMOTENASHI JAPAN
Japan
Over 1 year using the app
December 24, 2024

I contact support and help me install the widgets within minutes. They have great customer services and a great system

Payless Janitorial
United States
About 2 years using the app
November 18, 2024

This app has made booking for classes and events I host in my shop SO much easier. It integrates with shopify classes I create and then the calendar populates on my website. It has saved me hours of configuring and time. The help and chat feature is great, I feel like I get help almost immediately and customer service is awesome.

Connected Stitches Yarn & Fiber Shop
United States
6 months using the app