Appointment Booking App | BTA

Appointment Booking App | BTA

Pricing
Free plan available
Highlights
Works with the latest themes
Rating
4.7 (473)

Feature packed booking platform, suitable for simple appointments to complex rental requirements.

BookThatApp is feature-packed and suitable for all industries! Shopify Merchants across the globe trust BookThatApp to book their appointments, classes, rentals, tickets, events & tours, and more, all from a single system. Give your customers & your staff confidence in your business by using BookThatApp to manage your Appointment scheduling needs. 1. Quick and easy to set up 2. Customize colors to match your brand 3. API available for enhanced integration 4. Global 24-hour support

BookThatApp is feature-packed and suitable for all industries! Shopify Merchants across the globe trust BookThatApp to book their appointments, classes, rentals, tickets, events & tours, and more, all from a single system. Give your customers & your staff confidence in your business by using BookThatApp to manage your Appointment scheduling needs. 1. Quick and easy to set up 2. Customize colors to match your brand 3. API available for enhanced integration 4. Global 24-hour support more
  • Sends automated emails and text for reminders, confirmations, rescheduling, etc.
  • Powerful scheduling capabilities across services, employees and locations
  • Seamless integration with external calendars, Reserve with Google and other apps
  • Group booking: you can allow multiple customers to book the same timeslot.
  • Manage one-time and recurring booking subscriptions including payments & waivers
Highlights
Works with the latest themes

Launched

May 29, 2012

Languages

English

Works with

Shopify POS, Google Calendar, iCal, Outlook, API, Zoom, Appointment Booking

Pricing

FREE

Free

  • 10 bookings
  • No product limit
  • Email notification
  • Block unavailable dates
  • Cancel/Reschedule
  • Multi-language support
  • Customize widget

LITE

$25 / month

or $250/year and save 17%

  • 50 monthly bookings
  • 1 staff account
  • 1 booking type
  • Supports POS
  • Booking fields
  • Google Calendar integration

PREMIUM

$49.95 / month

or $499.50/year and save 17%

  • 350 monthly bookings
  • 10 staff accounts
  • All Standard Plan Features
  • Deposits/Bonds
  • Availability Search
  • BYO SMTP server
  • Remove branding

BUSINESS

$110 / month

or $1,100/year and save 17%

  • 1,000 monthly bookings
  • 20 staff accounts
  • All Premium Plan Features
  • Classic Booking Forms
  • API access

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (473)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its versatility in handling bookings for classes, rentals, and services. They appreciate its user-friendly interface and smooth Shopify integration, which streamline booking management and enhance operational efficiency. The app's customizable features, such as booking fields and flexible calendar setups, are well-suited for both small and large businesses. Merchants also value the responsive and helpful customer support, and find the app to be a cost-effective solution that continuously improves and adapts to their needs.

May 17, 2024

***Editing to make this 5 stars. If the new owners live up to their promises it will be very soon! I'll drop it to 4 if they take too long to make progress**

If you need to book things I'd recommend this app.

While there are some quirks with it it gets the job done.

Some things could be more intuitive (like using resources) and other things that can cause issues are not apparent or documented.

For example, if you change the date or time of a class (and not the individual booking too) it can/will get overbooked. Also, the enrollment report for the original time disappears. "Any changes made to a class or scheduled event must also be made to the existing bookings. If the bookings do not align with the event (time/date), then those bookings won't be included in an enrollment report, because they "don't exist for the event" as far as the app knows." We often have 40+ people enrolled. Moving each individually if we have to reschedule a class is very time-consuming and inefficient.

Some missing features would make this a 5-star app, like having class passes for drop-in offerings like yoga. Also would like to be able to export an entire report. Currently, only the data that fits on the page is exported. For long reports, you have to export each page individually.

This app was acquired recently and I'm feeling good about the new team. Support previously was very condescending and not very personable. Folks I've been in contact with recently are much more helpful.

There are also hidden functionalities of the app that aren’t documented. The new owners have said they are finding them and planning to address them as they go along.

They seem to be planning new features and I was also told that are working on the UI which I am looking forward to.

Natural Resources: Pregnancy + Parenting
United States
Over 3 years using the app
BTA Commerce, Inc. replied May 22, 2024

Thank you for your review! We have documented your points, and we do look forward to your discussion with our MD. Have a terrific day!

June 25, 2024

We have been using BookThatApp for 5 years for scheduling our pet services and we are very happy with it. The app is feature-rich and supports easy customization through snippets, allowing us to present the booking feature on our website to suit various use cases. The support team is very responsive and top-notch. We look forward to more features and enhanced stability under their new management.

Whiskers N Paws
Hong Kong SAR
About 5 years using the app
BTA Commerce, Inc. replied June 26, 2024

Thank you for being a part of our community! We appreciate you and your review 🥳!

July 5, 2024

The BTA staff always do their best to help us and we often have solutions to issues within a few minutes if not hours. We have tried many different applications for booking services through Shopify and can say that BTA has served our store the best out of all of them.

Thank you for everything you do.

North County Canine Training
United States
Over 1 year using the app
BTA Commerce, Inc. replied July 15, 2024

We are glad to hear that you are happy with our app and our service! Thank you for your review! 🤩🤩🤩🤩🤩

Support

BTA Commerce, Inc. can answer any questions you have about Appointment Booking App | BTA.

Developer

BTA Commerce, Inc.

1201 W Peachtree St NW Ste 2625, #36051, Atlanta, GA, 30309, US

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