BOOSTER SEO & IMAGE OPTIMIZER
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App is not working .. At the beginning everything was working but now I can't even open the app.. deceiving
The app cannot be accessed after few minutes ! I've requested support and they 1st answered and ask me to wait 24h but nothing changed and since then no replies from the developer and the app still not reachable !
Hi there,
My sincere apologies for the hassle here. I missed your ticket in our support inbox and take full responsibility for that ☹️
Cheers
Stuart
We were performing a short maintenance window during this time. If you still have any issues please feel free to follow up with the original ticket. I'd be more than happy to try make up for our error here. 😞
Cheers
Stuart
We have used this app and it really works. If you have lots of pictures in your website you should think about getting it.
Just added the app so I am not sure yet but it seems like a great add to work with and service was kind and smooth
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. - Kevin
Muito bom o aplicativo, estou avaliando para ver o que mais ele oferece na forma gratuita, vamos ver.
Muy buena aplicación y muy fácil de usar, también me han atendido muy bien las consultas , todo es inmejorable.
¡Gracias por sus amables palabras! Estamos encantados de saber que está satisfecho con nuestra aplicación y nuestros servicios. Apreciamos su negocio y esperamos servirle nuevamente.
Todo lo mejor, Kevin
It has been two weeks and we are still waiting for this app to do its job. I hope to see what promised is delivered.
Couldn't have asked for much more help if i tried absolutely amazing.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! - Kevin
If I could give no stars I would. Horrible app, horrible customer service, I messaged the 3 weeks ago with a problem & was told they would look into it and get back to me....never did. I sent 5 more emails with no response. Seo was not working properly so I removed app and all their code. Now Seo works great. I had upgraded to 19.99 per month version, even after I uninstalled app I received charge. I am told I have to contact developer for refund. Told Shopify they don’t respond. Try Seo ranger they are better & great customer service & response time.
Hi there, I'm so sorry to hear about your experience with the app, it seems there was an issue with our support autoresponder 😞I've gone ahead and sent an email to try and resolve the situation. I've also made sure your refund was processed. Cheers, Stuart
App doesn't work. I emailed for support and they said because it is free that they don't offer support and to read the FAQ's. FAQ's didn't have anything in it.