BOOSTER SEO
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Alex! is efficient and helpful. She gave me advice on my website that is not expected. A valuable asset to your team.
Thank you for your feedback! We're thrilled our team member provided helpful advice beyond expectations. We appreciate your kind words!
- Kevin & Booster SEO Team
Excelente. Solo hay algunos atrasos con el soporte. En general excelente.
Hi Gustavo,
I sincerely apologize for the issues you've encountered with our app.
Regarding the URL optimization, as my colleague Lester mentioned, this was triggered by the initial setup selection. If the URL optimization was chosen during setup, the app applied those changes automatically. Since the feature is now disabled, no further changes will occur without your explicit activation. We’ve already reverted the optimizations.
For the ALT text issue, we've been working to investigate this along with the lagging concerns. Unfortunately, we haven't been able to fully investigate due to the timing of your review. We're still waiting for collaborator access to proceed with the analysis.
Thank you for your patience.
Best regards,
Pat
Update: The app created duplicate issues in Google Console. The automated "SEO" is really anyones guess. There's no way to see what has been done. I'd prefer to have control over what action is being taken rather than fly blind
Alex was awesome to work with!
So glad you had a great experience with our support team! Thanks for the shoutout! 😊
- Kevin & Booster SEO Team
Great App and great help from Yaci! Wonderfull support! Thank you so much Yaci!
Thanks a bunch! We’re thrilled you’re happy with the app and our support. Feel free to reach out if you need anything else!
- Kevin & Booster SEO Team
I love the app and the people are very helpful
Thrilled you're loving the app! 😊 We're always here to assist, so don't hesitate to reach out if you need anything.
- Kevin & Booster SEO Team
I recently started using this Shopify app to optimize SEO for my store, and I couldn't be happier with the results. The app is incredibly intuitive, making it easy to navigate and implement changes even if you're not tech-savvy. The customer service is outstanding—especially Alex, who was very kind and quick to respond to my queries. Highly recommend this app to anyone looking to improve their store's SEO!
We're thrilled you're seeing great results with our Shopify app! Thanks for the shoutout to our customer service. Happy optimizing!
- Kevin & Booster SEO Team
Alex was very helpful, prompt response time and answered all my questions.
Happy to hear you found our help prompt and useful! Thanks for your feedback. We're here whenever you have more questions! 😊
- Kevin & Booster SEO Team
Rain was so understanding a helpful
Thank you for your feedback! We strive to be understanding and helpful. Let us know if there's anything more we can assist you with!
- Kevin & Booster SEO Team
Very responsive customer service.
Thanks for the feedback! We're glad you found our customer service responsive. 😊
- Kevin & Booster SEO Team