BOOSTER SEO

BOOSTER SEO

Rezensionen (9.351)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
18. März 2024

I tried the "7 day free trial" for the basic plan. I was not impressed so I reverted back to the free plan on day 4-5, uninstall the app and forgot about it.
Now I see that they still charge me for the full month. So don't believe the lies of 7 days free trial, don't risk it. It's a scam

CanvaTemplateCraft
Vereinigtes Königreich
Etwa ein monat mit der App
Booster SEO hat geantwortet 19. März 2024

Hi there,

Lester here from Booster SEO Tier 2 Support. I'm really sorry to hear about your negative review.

However, upon checking Shopify's records here it appears that you unsubscribed on February 29 but the trial period started on February 21. This would have been 2 days after the trial period ended. Please note that Shopify's system automatically processes all billing transactions on behalf of third-party apps like ours.

Moreover, I have already processed a full refund for your store just yesterday. Please check your bill in Settings > Billing to confirm this.

I've also sent you an email to further discuss how we can further make things right for you and potentially assist in improving your business.

Looking forward to hearing back from you soon.

Best regards,
Lester

Bearbeitet am 7. Juni 2024

Update: The app created duplicate issues in Google Console. The automated "SEO" is really anyones guess. There's no way to see what has been done. I'd prefer to have control over what action is being taken rather than fly blind

Dope Skin Co
Australien
Ein tag mit der App
18. Januar 2024

its too soon to tell! I just downloaded it.

A Pet's World
Vereinigte Staaten
10 monate mit der App
Booster SEO hat geantwortet 19. Januar 2024

Hi A Pet's World,

Darrel here from Booster SEO.

I have carefully reviewed your recent app store feedback, and I would like to express our sincere apologies for any inconvenience you may have experienced. Your satisfaction is of utmost importance to us, and we are committed to resolving any issues you have encountered.

In our eagerness to address your concerns promptly, we have also reached out to you via email. This communication platform allows us to better understand your specific feedback and work collaboratively to enhance your overall experience with our app.

We genuinely appreciate your valuable feedback and the opportunity to make amends. We look forward to receiving your response and working together to ensure your satisfaction.

Thank you once again for your understanding.

Best Regards,
Darrel

Bearbeitet am 23. August 2024

Eu já passei pela fase de teste e já paguei pela primeira vez este mês mais o aplicativo ensiste que até agora estou no sistema gratuito e que ainda não escolhe um plano ou paguei tanto o aplicativo e os funcionários. O Seo Booster até agora agora nem mostra me resultados já faz uma semana

Mein Shop
Deutschland
Etwa 2 monate mit der App
Booster SEO hat geantwortet 19. Juli 2024

Thanks for the rating! We’d love to hear any feedback you have to help us make your next experience a better one. Hope to see you again soon!
- Kevin & Booster SEO Team

15. März 2024

Attention, this is the worst app on shopify, dont use it. We installed it for trial. after deleting, the app has deleted completly our whole Meta Data of every product, every page in our onlineshop.

We ranked for 90 keywords on Nr. 1 - from 3 days we have lost over 70% of rankings now. Dont use it trust me.

Herzschmuck
Schweiz
Etwa eine stunde mit der App
Booster SEO hat geantwortet 17. März 2024

Hi there,

Pat here from Booster SEO Technical Support.

I've just read your app store review and I want to extend my sincerest apologies for the negative experience you've had.

Your feedback is extremely valuable to us, and we genuinely care about your business that's why we're taking this matter very seriously. We hope for an opportunity to make things right and show you the true value of our app.

I've sent you an email so we can continue the conversation and discuss specifics.

Once again, please accept our sincere apologies and I look forward to hearing back from you soon.

Sincerely,
Pat

16. August 2023

These people pretty much stole money from me. I was under the impression that I could try this app out under a free trial and if it wasn't working out for what I had in mind I could just contact customer service and they would refund my money. I haven't used this app since the first three days and they still took my money. I sent emails and was never contacted or responded to. Horrible!!!

NkaneDesigns
Vereinigte Staaten
Fast 4 jahre mit der App
Booster SEO hat geantwortet 17. August 2023

Hey Ne! James here from the Booster SEO team.

I'm so sorry about your experience with our support. We did receive 1 email from you on July 27th that requested a refund back and our team asked for some more information about the charge, because it wasn't showing on the Shopify invoice yet for us to refund it. That should have been explained and we should have followed up with you after that. I'm sorry.

I went ahead and issued you a full refund for the month you were charged and have reached out to help make things right.

Cheers,
James

23. Oktober 2022

Upgraded from free to Pro, setup with care and detail for best results, left it running for 4 months and it has gradually reduced my sales and almost entirely destroyed our organic search results. Clear drop in sales compared to previous year and previous months,... now based on my research by uninstalling it I face ever worse results as the app does significant damage when removed, wiping out previous SEO improvements on it's way out.

Trackside Gear
Australien
Mehr als 3 jahre mit der App
Booster SEO hat geantwortet 24. Oktober 2022

*Update May 2023:*

Darrel here, Support Manager at Booster SEO!

I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.

Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com

9. November 2023

READ THE REVIEW BELOW LEFT BY "Love My Animal Life"---THIS APP DOES NOT DO WHAT IT CLAIMS!!!! Adding insult to injury, after uninstalling the app it ruined my theme code and metadata!!!

"Super expensive and doesn’t do what it says.

Look at your ‘Alt text’ after running the optimization prompt – nothing. The report will tell you that it did a great bulk edit and completed it successfully, but very wrong! It did rename all the photos properly – actually very well (5 stars there, but that’s the end of the 5 stars for me).

Look at Meta Data/Descriptions after it says it “optimized” it for you – Nothing! No changes!

My images were already optimized (somewhat) at under 400k for size, but out of 2400 photos it only dropped the amount by 76mb.

I encourage users to ‘actually’ look to see if this app is making substantial changes to your site in a positive way. The funny part is, I did all the recommended optimization through their app AND then I went into the ‘SEO Audits section – Select a Product’ then looked – no alt text was ever added, matter of fact, they are telling you to add it manually to improve your product SEO. So! I didn’t stop there, I tried again and nothing, again – so I installed Hextom: Bulk Image Edit & SEO (simultaneously with this app), then I ran their Alt Text on a few of my listings.

Guess what “this” Booster SEO app said on those listings when I refreshed the page? ….. Great Job! You added Alt Text and my score went up. WTF! I signed up for the $69.99/mo plan!!! That is a ridiculous amount of money – ESPECIALLY when it’s not doing what it says it’s going to do and I had to install another app to help show me all this! Btw, that app is so far amazing! Everything you tell it to do, you can go look and it actually does it – for a fraction of the price! Guess where my business went?

Another thing the Meta Data & Descriptions – no change, whatsoever….
So, I contacted customer support and they said our app can’t and doesn’t change text. Which I can sort of understand (you don’t want apps messing with your own words) Well, it doesn’t even add or do anything to optimize. ALL THIS DOES is give you a nice report (when clicking into every listing you have) how to try and optimize it yourself. So, for some maybe that knowledge is enough to pay that kind of money, but you can find that on google for free, just look up how to optimize your website for SEO, or better yet YouTube is packed with info!

Sorry for the rant, but I don’t care how many 5 stars this has, look for yourself…. It’s not doing what it portrays to do when you read about it when purchasing and the reason for this big review is I am a HARD worker, along with others, I’m sure. It’s not fair that they are wasting their money every month (an extreme amount!) for something that is not doing what they think it is. Again, just run the test folks, look for yourself! For all you small business owners trying to succeed, I wish you the best! You can do this!"

Glasss Station
Vereinigte Staaten
Mehr als 3 jahre mit der App
Booster SEO hat geantwortet 10. November 2023

Hi Michael,

Pat from the Booster SEO Tier 2 Support team. I wanted to personally reach out to you after reading your app store review. Please accept my sincerest apologies for any negative experience you may have had.

Your feedback is incredibly important to us and we truly value your business. That's why we are taking this matter very seriously. We are determined to make things right and show you the true value of our app. To continue this conversation, I have sent you an email so we can discuss specifics.

Once again, please accept our sincere apologies and I look forward to hearing back from you soon.

Sincerely,

Pat

3. Dezember 2018

kann noch nichts sagen... habe die App erst jetzt installiert und will Sie mal checken aber z.Z. noch keine Bewertung möglich.

Druidenküche-Zahngold
Deutschland
Fast 3 jahre mit der App
5. Juli 2019

I have sent a few messages asking for support / help but have never received a response. Terrible support / customer service.

Bespoke Baby Gifts
Australien
Mehr als 2 jahre mit der App