BOOSTER SEO
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
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I had the pleasure of receiving assistance from Therese to verify my store, and she handled it with incredible speed. Not only was she efficient, but also exceptionally polite and helpful. On top of that, she offered valuable suggestions to further improve my store. I'm extremely satisfied with the service. Thank you again, Therese!
We're so pleased to hear about your positive experience! Thank you for sharing your feedback. We're always here to help and improve your store! 😊
- Kevin & Booster SEO Team
Therese, was knowledgeable and made the process easy and quick!
Thanks for the feedback! We're glad to make the process easy and quick for you. 😊
- Kevin & Booster SEO Team
Alex was being extremely helpful and friendly by providing a link to starters tips as a new Shopify entrepreneur. Also gave a VIP status and very usable discount for 12 months, so I am very grateful of this. Great job and this is also a good demonstration how to keep customers happy and loyal :) Great tone of voice! Thank you once again!
We're delighted to hear about your positive experience and that our support could help set you up for success! Thank you for the kind words. We're here to support your journey anytime. 😊
- Kevin & Booster SEO Team
The app did not work, nothing would load and then it would kick me out only to make me add my domain back into to re-enter the app, even though it is connected to my Shopify admin. The only pages I could access were to choose a plan or the settings page. All of the others pages would not load. customer support was unable to help so they escalated it to tier 2. Was told they would contact me by email. It was taking too long so I just deleted the app. If this is a sign as to what I can expect for this app, no thanks. I installed it because of the great reviews from so many people so I have to say it is a let down to not have the same experience.
Hi Jeremy,
Thank you for sharing your feedback, and I sincerely apologize for the challenges you experienced. We take such concerns very seriously, and our engineering team is actively working on resolving this issue as we speak.
Our standard turnaround time for escalations is 24–48 hours, and my colleague’s request for collaborator access was made to thoroughly check your theme files, the app's integration, and resolve the issue effectively.
We’ve also sent you an email with more details regarding this matter. Please feel free to reply to the email if you have any additional questions or concerns.
Thank you for bringing this to our attention, and we’re committed to ensuring a better experience for you moving forward.
Best regards,
Pat
Booster SEO Support Team
Jon, you are the best! you solved my problem. thank you so much
We're so happy to hear that your issue was resolved! Thank you for your kind words about our support team. We're here whenever you need us!
- Kevin & Booster SEO Team
This was a delightful experience. Yaci was very knowledgeable and friendly. As someone not very computer savvy, Yaci broke everything down for me and even gave me compliments. Highly recommended.
Thanks for the kind words! We're thrilled you had a great experience with our support. We're here to make things easy and enjoyable for you! 😊
- Kevin & Booster SEO Team
POL was very helpful and efficient. Thanks
Thank you! We're glad we could help quickly and efficiently. Always here if you need us! 😊
- Kevin & Booster SEO Team
Customer service was excellent. Answered every question I had!
Thanks for your review! We're thrilled to hear you had excellent service and got all your questions answered. 😊
- Kevin & Booster SEO Team
Yaci was quick to respond and although I did not have a lot for her to help me out with at the moment and she sent me a lot of information for future reference. I am sure I will have more questions in the future. So far the experience was great.
We're glad to hear that you had a great experience and received helpful information for the future! We're here for you whenever you have more questions. 😊
- Kevin & Booster SEO Team
Great experience and quick help!
So glad you had a great experience! Thanks for the shout-out. We're here whenever you need quick help! 😊
- Kevin & Booster SEO Team