BOOSTER SEO
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I installed this app with the 3 day trial period and uninstalled as was not what I was looking for.
I got charged the full amount, after contacting them and them promising to refund me I still got charged by shopify for the app.
I tried to contact them again, but after 4 days I still have not received any communication.
App not worth the cost even
I was unable to test the app. As soon as I activated the monthly subscription it crashed with a server error. I contacted the developer who failed, in a short time, to resolve. Shopify customer service also intervened. I uninstalled the app because I lost confidence. Monstrously slow loading configuration pages. I don't understand how he manages to get all these positive feedbacks!
Thank you for your feedback Jet Elettronic. I am sorry to hear about your experience with our app.
The issue you experienced was a temporary bug that was occurring in a few stores, this was resolved by our engineering team a few days after you reported the issue. We would love to have the opportunity to turn around your experience with our app, which is why we sent you an email on your previous support ticket.
We will look forward to your response to the email we sent.
Cheers,
Darrel
*Update May 2023:*
Darrel here, Support Manager at Booster SEO!
I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.
Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com
Thank you very much I am really pleased with the program and it is free really
amazing Thank you very much I am really pleased with the program and it is free and really amazing thanks
Well, three clicks to seo optimization? click one, install, click 2, optimize images, whoops 404 page not found. Odd as one of their key features was to protect against 404 and I get one from using their app. Hmmm...
Hi there, sorry to hear you had an issue with the app ☹️ I've checked our error tracker and I can't see any current issues.
Unfortunately it looks like you didn't leave a support request - if you'd like to leave a request inside the app I'd be more than happy to help fix this asap.
Cheers
Stuart
veeeeeeeeeeeeeeeeeeeeeeeeery gooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood
Trish was amazing! Super engaged and very helpful. I definitely recommend this app for anyone looking to improve their SEO!
Wow, Carmel was fantastic, getting me set-up in a flash! This was an awesome customer service experience
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
Ótima atendente, a amei.
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Customer service was incredible. Pat went above and beyond and even gave some tips to help with the site. Other businesses should take note. The overall service so far has been really simple and has walked me through everything.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin