Reseñas (4.133)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
6 de abril de 2025

This app is a total scam, they charge you $25 right away and it is not free 14 day trial. They do not refund the money back even if you cancel the app within two days. Stay away from this app is a total scam.

tekshop.no
Noruega
Alrededor de 6 años usando la aplicación
Booster SEO respondió 8 de abril de 2025

Hi there,

We’re very sorry to hear about your experience and appreciate you sharing your feedback.

We’d like to clarify that our app offers a free plan, and paid plans are only activated when a user manually approves the upgrade through Shopify’s billing screen. Once a charge is approved, Shopify handles all billing and fund transfers.

After receiving your email, our team responded promptly requesting a copy of the invoice so we could validate and process your refund. However, it looks like the message may not have been seen on your end.

That said, we’ve already gone ahead and processed a full refund for the $24.99 charge as a courtesy. We’ve also sent a confirmation email with a screenshot of the refund transaction for your reference. If you experience any delays, Shopify Support can assist, as they handle the settlement process.

We’re here if you need anything else and truly regret that your experience didn’t reflect the standard of service we aim for.

Warm regards,
Pat – Booster SEO Team

22 de abril de 2025

I've been waiting for almost half a year now on an update while the app isn't working. The people keep telling me things will be alights, but they won't. The product is outdated and doesn't work on my theme.

Bretels.nl
Países Bajos
4 meses usando la aplicación
Booster SEO respondió 24 de abril de 2025

Hi Hein,

Thanks for sharing your feedback with us — I completely understand your frustration, and I want to assure you that your case has never left our radar.

The issue you're experiencing stems from a rare conflict between your store’s theme configuration and some recent updates on Shopify’s end. This conflict is preventing the app from working seamlessly with your theme, and it requires a specific technical solution. Our engineering team is working closely with Shopify to fully resolve this, but because of the complexity of the issue, it’s taking some time to ensure that everything is properly aligned and functioning.

Our team has been thoroughly investigating this, and while it’s still in progress, we’re making steady headway. We fully appreciate how important it is for you to have a smooth and reliable experience with the app, and we’re committed to getting this resolved for you.

In the meantime, I’ve sent you an email with further details on the issue, and once the fix is implemented, we’ll ensure that the app will function as expected within your store’s environment.

If you have any additional questions or if there’s anything else you’d like to discuss, please feel free to reach out. We’re here to help.

Best regards,
Pat
Booster SEO Tech Support

Fecha de modificación: 13 de junio de 2025

Because your app makes changes in the code that I was not aware of and therefore the entire seo has broken down I request to refund the subscription fee of 1 month. It is not normal that because of your action I have lost my entire seo

MyKumi
Alemania
17 días usando la aplicación
Booster SEO respondió 28 de mayo de 2025

Hi Tamara,

We’re truly sorry to hear about your experience. Our app is designed to safely enhance your store’s SEO, and we never intend for any of our optimizations to cause issues.

We’ve sent you an email to learn more about what happened so we can investigate and assist you directly. Our team is committed to resolving this and helping turn your experience around.

Looking forward to hearing from you soon.

Warm regards,
Pat
Booster SEO Team

21 de junio de 2025

Isn't clear upfront that it adds code to the site which is not trivial to remove safely.

Renaissance Wardrobe
Estados Unidos
16 minutos usando la aplicación
Booster SEO respondió 23 de junio de 2025

Hi Gareth,

Thank you for taking the time to leave your feedback, I’m truly sorry to hear that your experience with our app didn’t meet expectations.

We understand how concerning it can be to discover code changes in your store, especially when they’re unexpected. While Booster SEO does apply certain on-site optimizations to improve SEO performance, these changes are safe, non-destructive, and fully revertible. That said, we recognize that this behavior could have been communicated more clearly, and we're actively working to improve that.

We’ve also reached out to you via email to clarify the changes made and offer any additional support you may need. If there's anything we can assist with further, we’re more than happy to help.

We appreciate you giving Booster SEO a try and value the opportunity to learn from your experience.

Best regards,
Pat
Booster SEO Team

12 de febrero de 2025

Well I enjoyed the app up until I actually ran it. Lost HUNDREDS of pictures for my items. Some pictures got duplicated, some go rearranged. Support was quick initially but once I had a real issue it was straight to the "email ticketing" system. Meanwhile my website looks horrible with missing pictures. On top of that, my website is connected to ebay so now all of my ebay pictures are also missing....

I will update this if they come through with a quick fix, but otherwise BEWARE!!!

Gold Spartan
Estados Unidos
Alrededor de 3 horas usando la aplicación
Booster SEO respondió 14 de febrero de 2025

Hi Gold Spartan,
​
Darrel here from Booster SEO.
​
​I've read your recent review of our app, and I am so sorry to hear that it caused issues with your images.

Our app is not supposed to modify or delete anything on your site's front end since we only inject our app's SEO improvements directly into your site's source code.

Having said that, if our app indeed deleted your images, we sincerely apologize, and if you will give our app another chance we will be more than happy to investigate and get to the bottom of this issue.
​
We will thoroughly investigate this issue and get back to you as soon as possible.
​
We appreciate your patience and if you have any other questions, please respond to the email we sent you.
​
Best regards,
Darrel

8 de marzo de 2025

I decided to trial this as an insights tool for what I needed to do for my website but changed my mind given the time of this review for me (6am) only to find out that it has completely destroyed ANY, and ALL SEO changes I had made personally; I feel incredibly sorry for anyone else that decides to uninstall this... There is no recovery for this at all..

Niyo's Art Shop
Irlanda
13 minutos usando la aplicación
Booster SEO respondió 9 de marzo de 2025

Hi there,

Thank you for sharing your feedback, and I sincerely apologize for any inconvenience this has caused. We understand how frustrating this must be, and we appreciate the opportunity to clarify what happened.

When Booster SEO is uninstalled, it removes all of our app’s code from your theme. However, due to Shopify’s restrictions, in some themes, the "comment tags" that prevent duplicate SEO tags might not be automatically removed. This can sometimes make it appear as though previous SEO changes were lost.

To resolve this, updating your theme should clear any residual comment tags and restore your SEO settings. You may also need to reach out to your theme developer for further assistance.

We’d love to help you get everything back in order. We’ve sent you an email with more details on how to restore your settings, and we’re happy to assist further if needed. Please feel free to reach out—we’d love the chance to make this right.

Thank you for your patience and for sharing your experience with us.

Best regards,
Pat
Booster SEO Support Team

Fecha de modificación: 14 de mayo de 2025

EDIT: Do not use booster seo before reading this!

We recently experienced a major issue while using the Booster SEO app. Without our knowledge, the app caused all images to appear blurry—but only for new visitors and devices. Our own cached devices showed everything as normal, which made it nearly impossible for us to detect the issue immediately.

During this period(3 months), we had about 30,000 sessions on our website, meaning thousands of potential customers saw unclear images, severely impacting our conversion rates and brand reputation. We run a home decor and furniture shop where the picture quality is everything.. Unfortunately, we had active paid ads running as well, leading to wasted ad spend and potentially significant loss in sales.

We contacted Booster SEO for compensation, but they refuse to accept responsibility or cover the incurred costs. They offered us for free membership and refund which is no way near the damage they’ve caused and the problem is still there and not fixed so we cannot use their app again. We resolved the problem by uninstalling the booster seo.


And so we are gonna go legal ways if the chances are good for a good outcome but..
Do not use this app without controlling what it does to your store. The damage it done to our company is unbelievable ao be careful with this app.

Folkart
Suecia
7 meses usando la aplicación
Booster SEO respondió 27 de octubre de 2024

Hi Can,

We’re genuinely sorry for the disruption you experienced and understand how critical image clarity is; especially for a visual store like yours. However, we want to clarify a few key facts for context.

Booster SEO does not alter, compress, or display storefront images. It only adds SEO-related alt text using Shopify’s official API. We do not inject scripts or touch your theme code. The issue: blurry images for new visitors only; is a strong indicator of a frontend display conflict, not a backend alteration. Cached users seeing no issue further supports this.

From our investigation, the problem was almost certainly due to an incompatibility between our app and a third-party image gallery or theme customization used on your store. Unfortunately, we have no access to, or control over, such third-party code, and no way to prevent unexpected interactions with tools we didn’t build.

While we empathize with the frustration, it’s important to note that compatibility testing between multiple apps and customizations falls under the merchant’s responsibility, as outlined in both Shopify’s and our Terms of Service.

While the issue was not caused by our app directly, we still offered a full refund and a free lifetime subscription as a gesture of good faith.

We’re committed to being fair, transparent, and supportive wherever we can. We sincerely wish your store continued success.

Best regards,
— Lester, Booster SEO

2 de enero de 2025

I installed the Booster SEO app on my Shopify store, but my experience with their support has been frustrating.

I've been trying to get help through their 24/7 support for several days now, but the issue remains unresolved. A Tier 2 agent even requested access to my store but never logged in to address the problem.

Booster SEO provided me with a ticket number, assured me that my issue is a top priority, yet here I am still waiting with no resolution in sight.

As a Shopify user, I rely on apps like Booster SEO to function efficiently, but this lack of support is incredibly disappointing. I hope this post helps bring attention to my unresolved issue and leads to a timely resolution.

#ShopifyApps #CustomerSupportFail #BoosterSEO #SmallBusinessHelp

captivatingconversationsstarters
Estados Unidos
11 días usando la aplicación
Booster SEO respondió 4 de enero de 2025

Hi Falicia,

Thank you for sharing your feedback, and I sincerely apologize for any frustration or inconvenience caused. We strive to deliver exceptional support, and I regret that your experience fell short of your expectations.

I want to clarify the steps we’ve taken regarding your issue. Upon receiving your message on December 30, we immediately escalated your concern to our Tier 2 team, and our engineering team has been actively investigating the issue since. This specific problem appears to be related to unique elements in your store’s theme and recent Shopify platform updates, which have impacted certain app functionalities.

Resolving this requires careful coordination with Shopify and thorough testing to ensure compatibility and prevent further disruptions.

We’ve also sent you an email providing detailed updates, outlining the investigation process, and confirming the steps we are taking to address this issue.

Please rest assured that resolving this remains our top priority, and we are committed to keeping you informed every step of the way. If you have any additional questions or require further assistance, don’t hesitate to reach out.

Thank you for bringing this to our attention—it helps us improve and better support merchants like you moving forward.

Best regards,
Pat
Booster SEO Tier 2 Support

2 de mayo de 2025

I have reported a problem accessing the application for 4 months and it still has no solution.

Sileasy
Estados Unidos
9 días usando la aplicación
Booster SEO respondió 4 de mayo de 2025

Hi Alejandro,

Thank you for taking the time to share your review. We completely understand your disappointment, and I want to sincerely apologize for the prolonged experience you’ve had.

The issue affecting your store is a result of a rare conflict caused by recent updates to Shopify’s embedded app framework, which has disrupted how our app initializes and connects within some store environments. This is not a widespread problem, but rather a complex edge case, and our engineering team has been working closely with Shopify’s developer support to investigate and build a stable fix.

We know it’s been a long wait, and I want to personally reassure you that your case remains active and a high priority for our team. We've made significant progress in testing improvements to the app's loading behavior and are working carefully to ensure full compatibility with your store before deployment.

In the meantime, we’ve reached out via email with more technical details and next steps. We're grateful for your patience and are committed to earning back your trust as we work through this.

Best regards,
Pat
Booster SEO Team

19 de diciembre de 2024

This app broke my H1 and description tags, I reached out to support over 3 weeks ago, without a resolution.

I also used the app for a second time and was charged £60 for using it for under 24 hours. I was promised a refund that has still not materialized.

overly expensive, damaging to my website, and unsatisfactory support.

I don't recommend

Wylies Outdoor World
Reino Unido
2 meses usando la aplicación
Booster SEO respondió 20 de diciembre de 2024

Hi Drew,

Thank you for sharing your feedback, and I sincerely apologize for any inconvenience caused. We strive to provide the best support possible, and we regret that your experience didn’t meet your expectations.

Regarding the H1 tags, I’d like to clarify that our app does not have the capability to add or remove H1 tags or modify description tags within your store’s theme files. These elements are typically managed by your Shopify theme or other third-party apps.

To address this, we’ve sent you an email with a detailed resolution and next steps to assist you further. Please don’t hesitate to reply if you have any additional questions or concerns—we’d love the opportunity to make things right.

Thank you for your understanding, and we’re committed to improving your experience moving forward.

Best regards,
Pat
Booster SEO Support Team