BOOSTER SEO
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I never leave bad reviews. But upon relying on this service, my site fell apart. The automatic AI reviews said the entirely wrong things - saying my fashion e-commerce store sold fishing tackle. Was entirely different product. And mentioned different brands and categories.
Hi Shannon,
Thank you for sharing your feedback with us and for bringing this to our attention.
I have personally conducted a full audit of your store and I can confirm that everything is now working correctly as those incorrect tags have been purged. Technically, our AI experienced a rare logic error—a type of hallucination that can sometimes occur even with advanced models—which is why we provide a "Regenerate with AI" option to allow for manual refreshes when the first pass isn't perfect.
This is the first time we’ve seen this specific conflict, and we have already updated our filters to ensure these irrelevant terms cannot be generated for your store again.
I've already sent you an email so we can chat more about the technical steps we've taken and how we can support you properly to turn this experience around.
Looking forward to hearing back from you.
Best regards,
Pat
Booster SEO Tier 2 Support
such a helpful app and the team is super helpful! Ive been with them for years!
Thanks so much for sticking with us over the years! 😊 We really appreciate your support — glad you’re finding the app and team helpful 🙌
– Kevin & Booster SEO Team
Vi har brukt denne appen i 5 år og er ekstremt fornøyd. Rask og god kundeservice
Hi Alex,
Thank you so much for your help – this has been extremely useful for me. I’m very pleased with Booster, and I’m excited to see our sales improve going forward.
Best regards,
Sven Hauge
Familieforlaget.no
Thank you so much. We’re thrilled to hear it was helpful and excited for your growth—here for you every step of the way!
– Kevin & Booster SEO Team
Huge thanks to Jon from the support team! I had an issue updating my new domain URLs, and he resolved it instantly. Great app and even better customer support.
The system is terrible and the support is awful. They promise the world and underdeliver. I cancelled during the trial and still got charged and now they won't respond to messages. Avoid downloading this app because it does more harm than good! The auto pilot changed good meta titles, descriptions and URL's and made them so basic it was like a 6 year old had done it. The auto pilot was also making a lot of my products NOINDEX so they weren't showing in search results. In the end i had to disable a lot of the features and then delete the app. The amount of time i have had to spend sorting out the issues this app created is extensive- not worth it.
Hi there,
We’re very sorry for the experience you had. The issues you encountered were related to a recent update that affected a small number of stores, and we completely understand how frustrating that must have been.
To clarify, the “noindex” concern was a display issue within the app’s SEO Audit section only and was never applied to your live pages or source code. That said, we understand how alarming that appeared, which is why we treated this as urgent and this has now been fully resolved.
We’ve also recently made improvements to our AI optimizations to address the behavior you described.
We’ve reached out to you via email so we can work with you directly and help resolve any remaining concerns. We’d really appreciate the opportunity to make this right.
Best regards,
Lester
Booster SEO Team
Really happy with the super fast response and advice given today to help me with my website - Michele is a star !
Glad we could help quickly and get you sorted—always here if you need anything!
– Kevin & Booster SEO Team
Great for beginners who wish to learn about SEO and boost visibility for your store. I had a great chat with an online agent who provided a ton of advice. I would highly recommend this app.
Thank you so much for the kind words! 😊 We’re thrilled to hear the app is helping you learn SEO and boost visibility, and that our support team could provide helpful advice. We truly appreciate your recommendation!
– Kevin & Booster SEO Team
Fast, friendly and helpful. Provided helpful tips as well to improve our store.
So glad our team could support you with quick answers and practical tips to help improve your store. We’re always here if you need anything!
– Kevin & Booster SEO Team
JON did an excellent job in assisting me and helping me to expand my knowledge about your app.
Thank you so much! We’re glad we could help and that you’re finding the app useful. If you ever have questions or need support, we’re always happy to help!
– Kevin & Booster SEO Team
