Booster SEO et Optimiseur d'Im
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Rain was very responsive and helpful. Also he helped me with the Favicon setup. I feel confident and reassured knowing I'm in good hands with him
Thank you for your kind words! We're here to support you every step of the way. Feel free to reach out anytime you need assistance!
- Kevin & Booster SEO Team
Izzy was really helpful in providing detailed and prompt responses to our enquiries.
Thank you for your kind words! We're here to provide detailed and prompt responses whenever you need assistance. Don't hesitate to reach out again! 😊
- Kevin & Booster SEO Team
It was great, Yaci helped with everything i asked! Thank you!
Thrilled to hear we could assist with all your needs! Thanks for the great review. We're always here to help. 😊
- Kevin & Booster SEO Team
Muy buen soporte por parte de Yaci
¡Gracias por la respuesta! Nos alegra que haya encontrado útil nuestro soporte. 😊
- Kevin y el equipo de SEO Booster
Appena installata mi ha risolto un problema con le immagini che non avevano la descrizione Alt, tutto in automatico e velocissimo. Assistenza veramente eccellente. Credo che acquisterò il piano a pagamento
Grazie per il fantastico feedback! Siamo entusiasti che l'app abbia risolto rapidamente il tuo problema di immagine. Se hai domande o hai bisogno di ulteriore assistenza, siamo qui per te. Divertiti a esplorare il piano a pagamento! 😊
- Kevin e Booster SEO Team
It's very user friendly. Great support from Therese.
Thrilled you find the app user-friendly and our support great! We're here to ensure your experience is the best. Thanks for the kind words!
- Kevin & Booster SEO Team
Alex was top notch! Verified my website and gave me a great tip - first time building a Shopify store and she helped a lot
Wonderful! We're thrilled we could assist you with your Shopify store and provide valuable tips. Happy selling! 😊
- Kevin & Booster SEO Team
Alex helped me out and it was very quick! Overall great experience.
Thanks for sharing your experience! We're delighted we could help you quickly. Please reach out anytime you need assistance!
- Kevin & Booster SEO Team
Pol, Good
Merci pour votre retour ! Nous nous efforçons d'offrir le meilleur support possible et sommes heureux que vous l'ayez trouvé utile. 😊
- Kevin & Booster SEO Team
I tried this app with the free trial. A few days later I downgraded back to the basic (free) plan and guess what? At the end of the month I was still charged. I have uninstalled the app and I'm never using it again. Give me a refund, thanks.
Hi there,
Darrel here from Booster SEO.
I've read your recent app store review and I'm very sorry to hear that you got charged.
I am very sorry for the confusion. Please note that the reason you were charged was because the app was uninstalled after the Trial Period. The app was installed and the Premium plan's 7-day trial period started on March 2, 2024, but the app was uninstalled on March 28, 2024. To avoid being charged, the plan should have been downgraded to the Free plan or the app should have been uninstalled before March 9, 2024.
However, as a courtesy and since you haven't used the app for the full billing period, we proceeded and reversed the charge yesterday. We also sent you an email for more information.
I hope this clears up any confusion and we wish you and your business all the success! If you have any other questions or concerns, please feel free to reach out or respond to the email we sent you.
Regards,
Darrel