BOOSTER SEO & IMAGE OPTIMIZER
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Charges for an app that has been uninstalled prior to the renewal date. We signed up for the free tester of this app, which we deleted a few days later as it was not what we required at the time. Ie the free trail was still in use.
Low and behold, we have been billed for a month worth of usage which is completely wrong and unethical. Please tell Shopify users that your "free" means that you will have to pay for something you did not utilize month-end.
Very disappointed and all credibility is now lost for your app for us to even consider signing up in the future.
Please be very careful with this one.
Hi there,
I'm so sorry for any trouble you experienced here. I'm afraid that I haven't been unable to locate your original refund request where I can reference your email address.
I have submitted your refund to Shopify for processing. You should see this reflected in your account in 3-5 days.
Please contact us at seo@boosterapps.com as we would love an opportunity to turn this experience around for you.
Cheers,
Lloyd
useless app that doesnt actually boost seo at all. its shows how much you saved but their app actually doenst do anything
Hi Michael,
Darrel here from Booster Apps.
I read your recent app store review and we are very to sorry to hear about not seeing any results from our app. 😔
So our app applies its SEO improvements right away to your site's code, but the whole SEO process is longer (getting higher search engine rankings, and eventually increased traffic). Here are a few things to keep in mind:
It can take Google up to several weeks to index your site's new information, so you won't immediately see changes from the app in Google search results. However, you may be able to speed up the process by following Google's official recommendations for requesting your site to be recrawled (updated in Google results).
It takes even longer than that for SEO to start making a significant impact on your site traffic and sales: 4 to 6 months on average. This is not due to our app being slow, but it's because of how Google and other search engines track SEO. SEO is definitely a long-term effort.
How high up your site appears in Google search results is impossible to control directly, since Google is the one who determines that by taking into account hundreds of factors, including off-page SEO that humans (not apps) must do, such as backlinks from other sites to your pages. For best results, make sure you work on off-page SEO while our app takes care of your on-page SEO.
For on-page SEO, our app's automatic features are a solid foundation, but to get the most out of our app you may need to tweak your settings and improve your site's content with guidance from the app. See our Getting Started guides for more on this: https://seo-optimizer.boosterapps.com/category/1074-getting-started
We've sent you a follow-up email. I hope we can resolve this and hopefully improve your experience with the app.
So sorry again for the Inconvenience.
Cheers,
Darrel
*Update May 2023:*
Darrel here, Support Manager at Booster SEO!
I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.
Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com
The app is easy to use but it only added alt text to some of my product pictures, most of the pictures they did not do. I thought it was a timing and queue issue but it has been one day and most of the pictures still aren't updated. Will be looking for another app.
Takes advance payment but fails to provide premium service if you cancel your subscription 3 weeks before the next billing cycle. So essentially paying for a service they can not provide!
Have not seen anything on the sales part. And my meta tag scan always shows as something wrong and then everything else says its not wrong. currently looking for another app
Hi VLB Lash Supply Store,
Thank you for your feedback.
I'm sorry to hear that you haven't seen any improvement in your sales since installing our app. Just want to clarify that the purpose of our app is to improve your SEO (and therefore your traffic and sales) over time. However, SEO improvement is a gradual, long-term process because of how Google and other search engines work.
- It takes Google up to several weeks to update its listings of your pages, so changes from the app do not immediately appear in Google results.
- It takes even longer for SEO to start making an impact on your site traffic and sales: 4 to 6 months on average, because of how search engines track SEO.
So any changes due to our app cannot have had any effect on your traffic or sales at this point(the app was just installed last month).
Regarding the meta tag issues you mentioned, we would be happy to help you out with those, we sent you an email so that we can start working on it.
Looking forward to your response to the email we sent you so that hopefully we could turn around your experience with our app.
Cheers,
Darrel
*Update May 2023:*
Darrel here, Support Manager at Booster SEO!
I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.
Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com
you let me rate even before i use it - - like seriously and you force me to write at least a 100 characters???
Mediocre and expensive. I am glad I rid of it. Moreover, even uninstalled for more than a month it CHAREGED me $69!!!!
Use TinyIMG instead - it is MUCH MORE efficient and cost a fraction of that one.
Hi Marina,
Lester here from Booster SEO Tier 2 Support. I've just read your app store review and I want to extend my sincerest apologies for the negative experience you've had.
Your feedback is extremely valuable to us, and we genuinely care about your business that's why we're taking this matter very seriously. We hope for an opportunity to make things right and show you the true value of our app. So I've sent you an email so we can continue the conversation and discuss specifics.
Once again, please accept our sincere apologies and I look forward to hearing back from you soon.
Sincerely,
Lester
Just installed, we shall see how this works. I have never used one before. I am hoping for the best.
Hi there! If you have any questions about the app I'd love to help out! In the meantime, would you re-consider your one star review?
Echt een geweldige app. In een paar seconden heb je al de belangrijkste dingen voor elkaar, zoals de ALT-tekst voor afbeeldingen, om goed gevonden te worden. Handmatig ben je hier echt een dag mee bezig. En gratis ook nog.
Update: Heb de app alsnog verwijderd, omdat er te veel reklame kwam om te upgraden.
Het lijkt er nu op dat er een stukje code is achtergebleven, waardoor mijn webshop erg traag is geworden na het deinstalleren.
@admin, kunnen jullie een linkje sturen met instructies om de app juist te verwijderen? Als jullie het hier bijhouden op de forum, en als het lukt om de overbodige app bestanden te verwijderen, zal ik mijn waardering weer aanpassen.
No any instructions how to make template, no option to change later alt text and this change to stay. Actually they always return to the app position and have to remove the app to have my changes. I am not happy of the