BOOSTER SEO & IMAGE OPTIMIZER
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I have just started using the app but so far so good :)
Thanks for sharing your initial thoughts! We're glad it's going smoothly. Let us know if there's anything we can do to help as you keep exploring the app!
- Kevin & Booster SEO Team
In just a couple of minutes, EJ he helped me fix some small but significant issues on my website. I really loved his sense of humor, too. Thanks, EJ!
You the OG
Thanks for your great review! We're thrilled our support team could quickly resolve your issues and bring some smiles along the way. You're the OG for choosing us!
- Kevin & Booster SEO Team
Just starting out. The info Pol provided sounds amazing and I look forward to utilizing the app. Pol did a great job verifying my store. He was quick and provided thorough information about the app and service provided.
Welcome aboard! We're thrilled to have you with us. If you need additional assistance as you get started, feel free to reach out anytime! 🚀
- Kevin & Booster SEO Team
Alex was very nice and helpful!
Thanks for your feedback! We're thrilled to hear you found our support team nice and helpful. 😊
- Kevin & Booster SEO Team
Yaci went over and above with getting me such useful information! She was friendly and very helpful, an absolute joy to work with!!
We're thrilled you had a positive experience! Our team is here to go above and beyond for you. Thanks for your kind words!
- Kevin & Booster SEO Team
She was professional and very helpful
Happy to hear that! Thanks for sharing your positive experience with us. We're here to help anytime you need!
- Kevin & Booster SEO Team
excellent support, they immediately contacted me to find out what my needs were.....excellent assistance, professional and kind!
Great Jon
Thank you! We're dedicated to meeting your needs promptly and professionally. Feel free to reach out anytime!
- Kevin & Booster SEO Team
Best App With Excellent Chat Support.
Thank you! We're delighted you're enjoying our app and chat support. Feel free to reach out if you need any assistance!
- Kevin & Booster SEO Team
App appena installata ma sembra molto valida.
Nel frattempo posso dire che l'assistenza è super top.
Grazie per il tuo feedback! Siamo entusiasti che tu abbia apprezzato l'app e che tu abbia trovato la nostra assistenza di prim'ordine. Felice di averti con noi! 😊
- Kevin e il team SEO di Booster
I tried this app with the free trial. A few days later I downgraded back to the basic (free) plan and guess what? At the end of the month I was still charged. I have uninstalled the app and I'm never using it again. Give me a refund, thanks.
Hi there,
Darrel here from Booster SEO.
I've read your recent app store review and I'm very sorry to hear that you got charged.
I am very sorry for the confusion. Please note that the reason you were charged was because the app was uninstalled after the Trial Period. The app was installed and the Premium plan's 7-day trial period started on March 2, 2024, but the app was uninstalled on March 28, 2024. To avoid being charged, the plan should have been downgraded to the Free plan or the app should have been uninstalled before March 9, 2024.
However, as a courtesy and since you haven't used the app for the full billing period, we proceeded and reversed the charge yesterday. We also sent you an email for more information.
I hope this clears up any confusion and we wish you and your business all the success! If you have any other questions or concerns, please feel free to reach out or respond to the email we sent you.
Regards,
Darrel