BOOSTER SEO & IMAGE OPTIMIZER
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
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Attention, this is the worst app on shopify, dont use it. We installed it for trial. after deleting, the app has deleted completly our whole Meta Data of every product, every page in our onlineshop.
We ranked for 90 keywords on Nr. 1 - from 3 days we have lost over 70% of rankings now. Dont use it trust me.
Hi there,
Pat here from Booster SEO Technical Support.
I've just read your app store review and I want to extend my sincerest apologies for the negative experience you've had.
Your feedback is extremely valuable to us, and we genuinely care about your business that's why we're taking this matter very seriously. We hope for an opportunity to make things right and show you the true value of our app.
I've sent you an email so we can continue the conversation and discuss specifics.
Once again, please accept our sincere apologies and I look forward to hearing back from you soon.
Sincerely,
Pat
This app broke my H1 and description tags, I reached out to support over 3 weeks ago, without a resolution.
I also used the app for a second time and was charged £60 for using it for under 24 hours. I was promised a refund that has still not materialized.
overly expensive, damaging to my website, and unsatisfactory support.
I don't recommend
Hi Drew,
Thank you for sharing your feedback, and I sincerely apologize for any inconvenience caused. We strive to provide the best support possible, and we regret that your experience didn’t meet your expectations.
Regarding the H1 tags, I’d like to clarify that our app does not have the capability to add or remove H1 tags or modify description tags within your store’s theme files. These elements are typically managed by your Shopify theme or other third-party apps.
To address this, we’ve sent you an email with a detailed resolution and next steps to assist you further. Please don’t hesitate to reply if you have any additional questions or concerns—we’d love the opportunity to make things right.
Thank you for your understanding, and we’re committed to improving your experience moving forward.
Best regards,
Pat
Booster SEO Support Team
These people pretty much stole money from me. I was under the impression that I could try this app out under a free trial and if it wasn't working out for what I had in mind I could just contact customer service and they would refund my money. I haven't used this app since the first three days and they still took my money. I sent emails and was never contacted or responded to. Horrible!!!
Hey Ne! James here from the Booster SEO team.
I'm so sorry about your experience with our support. We did receive 1 email from you on July 27th that requested a refund back and our team asked for some more information about the charge, because it wasn't showing on the Shopify invoice yet for us to refund it. That should have been explained and we should have followed up with you after that. I'm sorry.
I went ahead and issued you a full refund for the month you were charged and have reached out to help make things right.
Cheers,
James
Upgraded from free to Pro, setup with care and detail for best results, left it running for 4 months and it has gradually reduced my sales and almost entirely destroyed our organic search results. Clear drop in sales compared to previous year and previous months,... now based on my research by uninstalling it I face ever worse results as the app does significant damage when removed, wiping out previous SEO improvements on it's way out.
*Update May 2023:*
Darrel here, Support Manager at Booster SEO!
I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.
Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com
READ THE REVIEW BELOW LEFT BY "Love My Animal Life"---THIS APP DOES NOT DO WHAT IT CLAIMS!!!! Adding insult to injury, after uninstalling the app it ruined my theme code and metadata!!!
"Super expensive and doesn’t do what it says.
Look at your ‘Alt text’ after running the optimization prompt – nothing. The report will tell you that it did a great bulk edit and completed it successfully, but very wrong! It did rename all the photos properly – actually very well (5 stars there, but that’s the end of the 5 stars for me).
Look at Meta Data/Descriptions after it says it “optimized” it for you – Nothing! No changes!
My images were already optimized (somewhat) at under 400k for size, but out of 2400 photos it only dropped the amount by 76mb.
I encourage users to ‘actually’ look to see if this app is making substantial changes to your site in a positive way. The funny part is, I did all the recommended optimization through their app AND then I went into the ‘SEO Audits section – Select a Product’ then looked – no alt text was ever added, matter of fact, they are telling you to add it manually to improve your product SEO. So! I didn’t stop there, I tried again and nothing, again – so I installed Hextom: Bulk Image Edit & SEO (simultaneously with this app), then I ran their Alt Text on a few of my listings.
Guess what “this” Booster SEO app said on those listings when I refreshed the page? ….. Great Job! You added Alt Text and my score went up. WTF! I signed up for the $69.99/mo plan!!! That is a ridiculous amount of money – ESPECIALLY when it’s not doing what it says it’s going to do and I had to install another app to help show me all this! Btw, that app is so far amazing! Everything you tell it to do, you can go look and it actually does it – for a fraction of the price! Guess where my business went?
Another thing the Meta Data & Descriptions – no change, whatsoever….
So, I contacted customer support and they said our app can’t and doesn’t change text. Which I can sort of understand (you don’t want apps messing with your own words) Well, it doesn’t even add or do anything to optimize. ALL THIS DOES is give you a nice report (when clicking into every listing you have) how to try and optimize it yourself. So, for some maybe that knowledge is enough to pay that kind of money, but you can find that on google for free, just look up how to optimize your website for SEO, or better yet YouTube is packed with info!
Sorry for the rant, but I don’t care how many 5 stars this has, look for yourself…. It’s not doing what it portrays to do when you read about it when purchasing and the reason for this big review is I am a HARD worker, along with others, I’m sure. It’s not fair that they are wasting their money every month (an extreme amount!) for something that is not doing what they think it is. Again, just run the test folks, look for yourself! For all you small business owners trying to succeed, I wish you the best! You can do this!"
Hi Michael,
Pat from the Booster SEO Tier 2 Support team. I wanted to personally reach out to you after reading your app store review. Please accept my sincerest apologies for any negative experience you may have had.
Your feedback is incredibly important to us and we truly value your business. That's why we are taking this matter very seriously. We are determined to make things right and show you the true value of our app. To continue this conversation, I have sent you an email so we can discuss specifics.
Once again, please accept our sincere apologies and I look forward to hearing back from you soon.
Sincerely,
Pat
kann noch nichts sagen... habe die App erst jetzt installiert und will Sie mal checken aber z.Z. noch keine Bewertung möglich.
I have sent a few messages asking for support / help but have never received a response. Terrible support / customer service.
Terrible customer service. It's been over a week, and I still haven't gotten my bug resolved from the customer service team. Ridiculous because my SEO is compromised because of them.
Hi there,
My sincere apologies for the hassle here.
As seen in our reply yesterday (https://share.getcloudapp.com/eDuxDzJj) we are working to resolve your issue. I'm sorry it's taking longer than expected, I'd be more than happy to offer a full refund if you like though. Please feel free to get in touch any time (stuart@boosterapps.com).
Cheers,
Stuart
not working not working not working not working not working not working not working not working not working not working not working not working
installed no problem but... when trying to sync my images this is the message i keep getting: {"status":"500","error":"Internal Server Error"} ??