BOOSTER SEO & IMAGE OPTIMIZER

BOOSTER SEO & IMAGE OPTIMIZER

Omtaler (9 233)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 8 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
Redigert 18. november 2019

ok... LOVE this app but I must say have had an issue with our Collections tabs not displaying properly after we installed this app. Typically NO BIG deal to fix, right? But getting these people to help, forget it!!! Only email support & they STILL HAVEN'T fixed our issues. Said they would issue one month credit...yah right...NEVER saw that! They do not follow up if you have any issues....HORRIBLE non-existent customer service! Not a fan of their lack of attention to their customers at all. If I ran my biz the way these people do, I would be outta biz. Good luck & good riddance to this app. Guess they got our money, but not anymore... time to move on to an app that actually assists if ya have problems!

Katina's
USA
Rundt 1 år bruker appen
Redigert 1. desember 2020

I contacted this app several times, regarding the issues, it doesnt work with google rich snippets/json as advertised you can check to see if your google rich snippets is working, by googling "google rich snippets" click on the link to test your site. When this app is turned on it wont even register in google. In fact when using this app I have a huge decline in sales, When I canceled and I turned off this app off I made way more sales, The app owner contacted me said hed make changes begged me to cancel my bad review and turn it back on and promised me my old pricing. after 4 months of waiting absolutely nothing, Im not stupid I can tell if anything has been changed nothing has. Im still being charged 24.99 which is deceptive. Now if this app actually did what it said it would do it be worth at the most 9.99 a month but at 24.99 a month this is just outrageous. Shopify doesnt check or regulate these apps. This app should be removed for false advertisement.

Photohack Lovers
USA
Rundt 1 år bruker appen
20. mars 2019

I have no idea if this does anything. I see no proof. 10000000000000000000000000000000000000000000000000

Socks+1
USA
Rundt 1 år bruker appen
Redigert 1. januar 2019

I would like to see how it works before I really give it an indepth review of functionality and effectiveness .................................................... I didn't like that they only offered three Free app's that do one or two functions and about 5X's as many paid apps that offer so many more features. Kind of feel like your baited in.

FLEX NUTRITION
USA
Rundt 1 år bruker appen
Redigert 30. august 2017

One of those rare apps that you can just install & not worry about - does exactly what it's supposed to do - easily, efficiently & without any problems. Highly recommended !

IMPORTANT UPDATE:

Initially gave 5 stars but now: Curious....No longer works - many users are reporting this, it's almost as if it achieves a 5 star rating, works for a few months then dies after a set time. Check all low rated reviews of this app before installing.,

Willys Hifi
Storbritannia
Rundt 1 år bruker appen
Redigert 15. mai 2020

The SEO for Blog does not function properly plus there is complete luck of any customer service. I've been trying to communicate with them for over two weeks now with no luck. For the app that cost $20 I think that's just unacceptable. Very unprofessional.

All Things Rainbow
Storbritannia
Rundt 1 år bruker appen
7. august 2019

I used this for quite awhile as one time they seemed like they would address the problem that most of my products had missing alt-tags. Notified support multiple times. The last time I asked for support on July 21. They responded on July 29 asking for screenshots. I provided verbose info the next morning. As of this review I never heard back (9+ days). Does not matter now as I am uninstalling the app even though I have a pro account. I should have realized not to expect support as their first auto-reply to email said "Unfortunately this is an auto-reply as the app only comes with help site support :(

As a business yourselves, I hope you understand that with over 100,000 users of our free apps we can only provide help documentation support for these apps.

Please check out our Help Center for answers to our most frequently asked questions."
That does no good when the app did not work for me. Oh well, lesson learned.

Romantic Express
USA
11 måneder bruker appen
16. mars 2023

My experience was very pleasant because Alex made it simple and easy, and she had great customer service, response time, and kindness.

Babytopia32
USA
9 måneder bruker appen
Booster SEO svarte 17. mars 2023

Hi Babytopia32,

Thank you so much for your review and feedback here - I've read your app store review and it is positive but I noticed you gave us 1 star on the app - just wondering if this was a mistake and if not, how we can improve your experience with the app from our support team?

We'd love to hear it!

Cheers,
Darrel

*Update May 2023:*

Darrel here, Support Manager at Booster SEO!

I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.

Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com

27. februar 2021

Had to remove it seems to work at first but turns into a ghost app and the last 5 months all my alts have been ruined , so just cancelled and hopefully they will cancel the re-occurring charge. Guys you need to fix this App!

Pharaoh London Cosmetics UK Ltd
Storbritannia
9 måneder bruker appen
Redigert 4. januar 2023

I GIVE 1 star because

I get a offer for 21$ lifetime pro month and 21 days trial accepted it i still in the free plan and of course i spoke with the service and thy said this was a small problem that will be soon resolved i said ok is december but i can wait

after 5 days i asked again and they said you have to wait more days and my trial was going this made me mad but they said they will give me the 21 days back

so after 10 days i asked if now the probllem is resolved and they said i have to wait and they are working really hard for it

after 2 weeks i was upset and said this is taking to long and everytime you say i have to wait so after 21 days and after the trial was gone and the PROBLEM still they charged me 31$ and i was DISPLAYED as FREE PLAN

i spoked really angry and they said i have to disinstall the app and they will refund me and i did now they are saying i have to wait

but i am not stupid i go to my lawyer and contact shopify and the bank to not give them the money

Innovationgut
Tyskland
9 måneder bruker appen
Booster SEO svarte 2. april 2021

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 All the best, Katherine