BOOSTER SEO & IMAGE OPTIMIZER
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Once you uninstall this program they will continue to charge you I had to contact him twice for a refund and they said no problem we'll talk to our finance department and they never did anything do not use them
Hi there,
Lester here from Booster SEO Tier 2 Support. I wanted to reach out to you after reading your recent review. First off, please accept our sincerest apologies for any negative experience you may have had.
I have also sent you an email so we can further discuss your concerns and so we can further explore ways to make things right for you. Moreover, I'd like to let you know that we have already processed the refund yesterday. The settlement period could take up to 3-5 business days. We apologize if you didn't receive the email we sent regarding the confirmation.
We genuinely hope to hear back from you soon. If there's anything specific you'd like to discuss or clarify, please feel free to respond to the email.
Cheers,
Lester
I used Booster SEO over the last few months, before ultimately deciding to stop using it over the last few weeks as I transitioned to doing technical SEO work more manually.
The app is easy to install and automatically works on technical SEO work for you, which is nice. However, the main issue with this app is that it is quite vindictive if you ever stop using it and try to uninstall it. Using Ahrefs Site Audit as a reference, before installing Booster SEO and working on technical SEO my site audit score was an 89. Partly with Booster's help, as well as with manual technical SEO work (fixing broken links, adding manual 301 redirects, removing unnecessary webpages, etc.) that I did with my internal team we got this score up to a 99. However, after removing Booster SEO the score dropped to a 66 since Booster SEO removed my title tags on the way out, as well as undid the fixes that they made. They are transparent on undoing changes they made if you uninstall, but it looks like they will go even further than that and change things that they did not fix in the first place. So I would think long and hard about starting to use this app, and would recommend taking the time and effort to work on technical SEO manually which I think will pay off in the long run.
The other issue with Booster is that the 301 redirects for broken links that Booster sets up are not very smart. All 301 redirects that Booster sets up automatically go to the homepage, which is not a great experience both from a user experience as well as apparently (according to my SEO agency) in Google's eyes. It would be a lot more valuable if Booster tried to guess what the most relevant page was to redirect to, and then the user could approve/disapprove these proposed 301 redirects.
Hi Kevin,
Pat here from Booster Apps Support.
We apologize for any inconvenience caused during the uninstallation process. When uninstalling Booster SEO, only the app's meta tags are removed, while the default meta tags from your theme remain intact. It is common for SEO apps to leave the theme's page title and meta description commented out for technical reasons.
Additionally, our app creates a backup copy of your theme.liquid folder, allowing you to revert your theme back to its original state.
Regarding the redirection of broken links, our Autopilot feature enables bulk editing of redirect destinations. This gives you the ability to specify the desired destination URL for each broken link, directing visitors to the most relevant pages on your website instead of the homepage.
However, we'd be happy to look further into this for you. I have followed up with an email to you personally, in which we would be happy to hear from you and get to turn around your all-over experience using our app.
Again, we sincerely apologize for this inconvenience.
Regards,
Pat
Just installed, we shall see how this works. I have never used one before. I am hoping for the best.
Hi there! If you have any questions about the app I'd love to help out! In the meantime, would you re-consider your one star review?
Echt een geweldige app. In een paar seconden heb je al de belangrijkste dingen voor elkaar, zoals de ALT-tekst voor afbeeldingen, om goed gevonden te worden. Handmatig ben je hier echt een dag mee bezig. En gratis ook nog.
Update: Heb de app alsnog verwijderd, omdat er te veel reklame kwam om te upgraden.
Het lijkt er nu op dat er een stukje code is achtergebleven, waardoor mijn webshop erg traag is geworden na het deinstalleren.
@admin, kunnen jullie een linkje sturen met instructies om de app juist te verwijderen? Als jullie het hier bijhouden op de forum, en als het lukt om de overbodige app bestanden te verwijderen, zal ik mijn waardering weer aanpassen.
No any instructions how to make template, no option to change later alt text and this change to stay. Actually they always return to the app position and have to remove the app to have my changes. I am not happy of the
I used the review form to send a review. the review form didn't submit. i wish it told me why it didn't submit.
I don't know yet, my store isn't even online yet. Check back with me later, thanks!
Doesn't work. Old review is this = This is an alt tag image tool to automatically add atl tags to your images when you forget to do it yourself.
Seems like free apps do the same thing if not more, are easier to understand and have far better service. There was an error in system which still exists even though they said it would be fixed. I was offered a free month's credit but then got charged. Asked for a refund. Got a reply literally a month later that I would get an extra month's credit. Yeah right. I guess you waited until I got charged again? The way I see it, you should be refunding me.
I have been suffering so badly after i installed SEO image optimiser Auto SEO. Our traffic has gone down, SEO rating has gone down , almost all SEO optimization has gone down, They are showing duplicate SEO and harassing us last 10 days. We are not happy on their services. If they streamiline the errors and issues , then I will enhance the rating else this rating will remain lowest. I do not get any support in spite of paid member, I request them to not charge us unless all SEO problems are resolved fully.