BOOSTER SEO & IMAGE OPTIMIZER , 6 914 recenzji
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This app comes with a free trial. There was no indication of how to successfully cancel the membership before the trial period ended. We spent over 30 minutes looking for how to communicate our wishes and how to change our subscription to no avail. Misleading to consumer and actually a waste of our time.
Hi SW Coast Refills,
Darrel here from Booster SEO, thanks for getting in touch!
I've read your recent app store review and I sincerely apologize if you didn't manage to find how to cancel the app's paid plan or trial period.
To cancel your trial period, you just need to simply uninstall the app in your Shopify admin before your trial runs out. Uninstalling the app from your store will effectively cancel your subscription.
Here is our guide on how to uninstall the app - https://help.boosterseo.com/en/articles/8771541-how-to-cancel-a-paid-subscription
We really hope to improve your experience with our app so we sent you an email with more details.
Please let us know if you have other concerns.
Cheers,
Darrel
The app works well and offers multiple tiers of service depending on your needs. We have been using it for years and have had no need to use a different service. They are also very attentive when it comes to customer service. I just received help from Jon who was fast, and efficient, and friendly as well! This is a great app for saving time and money, add in the great customer service and it's impossible to beat!
So grateful for your long-term support and thrilled you find our app and service unbeatable! Your kind words about our team brighten our day. Thank you!
- Kevin & Booster SEO Team
Great communication and support!!!
Thrilled you're happy with our support and communication! Thank you for the awesome review. If you need anything, just shout!
- Kevin & Booster SEO Team
I genuinely have no idea if this app is doing anything but customer service is lovely and as a small business owner with no extra time, it's worth a shot because it's incredibly easy to set up.
So glad setup was a breeze and our customer service could brighten your day! We're here to make your journey easier and hopeful for positive results ahead. Thanks for giving us a shot! 🌟
- Kevin & Booster SEO Team
Fast, very responsive and great service!
Thrilled to hear you had a great experience with our fast and responsive service! Thanks for your kind words!
- Kevin & Booster SEO Team
Jon was fantastic, ran through everything and optimized our sites SEO
10/10
We're thrilled you had a fantastic experience and are happy with the SEO optimization! Thanks for the great review, and we're here if you need more support!
- Kevin & Booster SEO Team
The best customer service. Yaci is very helpful. Nothing is too much trouble. We have the seo on auto pilot which is saving allot of our time.
Thank you for the glowing review! We're delighted to hear our SEO autopilot is saving you time and that you're pleased with our service.
- Kevin & Booster SEO Team
Rain was awesome. Very pleasant, and the work was done quickly. I recommend this app.
Thrilled to hear you had an awesome support experience and everything was swift! Thanks for recommending us.
- Kevin & Booster SEO Team
Best SEO app.
Support team is always available and it quickly solve any problem.
Thrilled you love our app and support! We're always here to help quickly with any issues. Thanks for the shout-out!
- Kevin & Booster SEO Team
So far I've found the BOOSTER SEO & IMAGE OPTIMIZER APP to do everything that it says it is going to do. The best feature I love and use is the autopilot setting. Just set and forget.
Today I had a question so reached out to the support team and got exceptional service from the team. The help from Yaci was fast, friendly and really helpful.
Thanks for sharing your experience! We're thrilled to hear you love the autopilot feature and that our support team could assist you promptly and effectively. 😊
- Kevin & Booster SEO Team