Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 86% ocen to oceny z 5 gwiazdkami
  • 9% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
11 lipiec 2023

I loved this app at the start, but then problems came from out of nowhere...

I have been paying for this app since late 2021 & now all of a sudden I checked back on it & my pro plan was removed without me stopping the subscription, while still being charged every month...

Their support team is all over the place, people asking me the same questions without looking back at the previous chats & they said I cancelled my subscription on the 8th July, even though on my upcoming bill the app is still being charged...

I didn't cancel the app, I got in touch with them because I noticed I was being charged but getting told I'm on the free plan.

Tyreseal.ie
Irlandia
Ponad rok korzystania z aplikacji
Booster SEO odpowiedział(a) 13 lipiec 2023

Hi there,

Darrel here from Booster SEO.

I've read your app store review and I sincerely apologize for the mishap.

We are aware that this caused disruptions to your website's SEO, and we deeply regret the inconvenience caused.

We have gone ahead and sent you an email so that we can resolve this issue. Please respond to the email we sent you.

We are committed to providing you with the best service possible and will do everything in our power to ensure that you have a positive experience with our app moving forward.

Once again, please accept our sincere apologies for the disruption and inconvenience caused.

Sincerely,
Darrel

12 lipiec 2023

Mediocre and expensive. I am glad I rid of it. Moreover, even uninstalled for more than a month it CHAREGED me $69!!!!
Use TinyIMG instead - it is MUCH MORE efficient and cost a fraction of that one.

Marina Korneev Pearls
Stany Zjednoczone
4 miesiące korzystania z aplikacji
Booster SEO odpowiedział(a) 13 lipiec 2023

Hi Marina,

Lester here from Booster SEO Tier 2 Support. I've just read your app store review and I want to extend my sincerest apologies for the negative experience you've had.

Your feedback is extremely valuable to us, and we genuinely care about your business that's why we're taking this matter very seriously. We hope for an opportunity to make things right and show you the true value of our app. So I've sent you an email so we can continue the conversation and discuss specifics.

Once again, please accept our sincere apologies and I look forward to hearing back from you soon.

Sincerely,
Lester

8 wrzesień 2023

Super expensive and doesn’t do what it says.

Look at your ‘Alt text’ after running the optimization prompt – nothing. The report will tell you that it did a great bulk edit and completed it successfully, but very wrong! It did rename all the photos properly – actually very well (5 stars there, but that’s the end of the 5 stars for me).

Look at Meta Data/Descriptions after it says it “optimized” it for you – Nothing! No changes!

My images were already optimized (somewhat) at under 400k for size, but out of 2400 photos it only dropped the amount by 76mb.

I encourage users to ‘actually’ look to see if this app is making substantial changes to your site in a positive way. The funny part is, I did all the recommended optimization through their app AND then I went into the ‘SEO Audits section – Select a Product’ then looked – no alt text was ever added, matter of fact, they are telling you to add it manually to improve your product SEO. So! I didn’t stop there, I tried again and nothing, again – so I installed Hextom: Bulk Image Edit & SEO (simultaneously with this app), then I ran their Alt Text on a few of my listings.

Guess what “this” Booster SEO app said on those listings when I refreshed the page? ….. Great Job! You added Alt Text and my score went up. WTF! I signed up for the $69.99/mo plan!!! That is a ridiculous amount of money – ESPECIALLY when it’s not doing what it says it’s going to do and I had to install another app to help show me all this! Btw, that app is so far amazing! Everything you tell it to do, you can go look and it actually does it – for a fraction of the price! Guess where my business went?

Another thing the Meta Data & Descriptions – no change, whatsoever….
So, I contacted customer support and they said our app can’t and doesn’t change text. Which I can sort of understand (you don’t want apps messing with your own words) Well, it doesn’t even add or do anything to optimize. ALL THIS DOES is give you a nice report (when clicking into every listing you have) how to try and optimize it yourself. So, for some maybe that knowledge is enough to pay that kind of money, but you can find that on google for free, just look up how to optimize your website for SEO, or better yet YouTube is packed with info!

Sorry for the rant, but I don’t care how many 5 stars this has, look for yourself…. It’s not doing what it portrays to do when you read about it when purchasing and the reason for this big review is I am a HARD worker, along with others, I’m sure. It’s not fair that they are wasting their money every month (an extreme amount!) for something that is not doing what they think it is. Again, just run the test folks, look for yourself! For all you small business owners trying to succeed, I wish you the best! You can do this!

Love My Animal Life
Stany Zjednoczone
Około 12 godzin korzystania z aplikacji
Booster SEO odpowiedział(a) 9 wrzesień 2023

Hi Lori,

Pat here from Booster SEO Tier 2 Technical Support. I've had the chance to read your review on the app store, and I'd like to offer my heartfelt apologies for the less-than-ideal experience you've encountered.

We deeply appreciate your feedback, and your business matters greatly to us. We're committed to addressing this issue with the utmost seriousness, as we genuinely value your satisfaction. To discuss the details further, I've sent you an email to continue our conversation.

Please accept our sincere apologies once more, and I'm eager to hear from you soon.

Best regards,
Pat

23 czerwiec 2023

free version...nothing is free. Even if you manage to do some changes manually, they go away once you uninstall.

TheHolyArt
Grecja
26 dni korzystania z aplikacji
Booster SEO odpowiedział(a) 24 czerwiec 2023

Hi TheHolyArt,

I've read your recent feedback about our app and apologize for the confusion.

Our app's Free version is limited to one feature only: optimizing image alt tags or alt-text(bits of image-related code) so that your product images are ranked higher on Google Images.

Also, I want to clarify that uninstalling the app doesn't remove the alt-text/tags added by our app's free version, those will be permanent since our app has access to your image alt tags/text on your Shopify admin.

To further explain this, we have gone ahead and sent you an email.

Sincerely,
Darrel

Edytowano 17 czerwiec 2023

I cannot recommend this app for no business, stay away from it as they claim things they cannot back up. It looks like the feedback you get is manufactured. It is a waste of money believe me. The reason they have a one-day free trial is obvious to me after I have tried it, no one should pay for this type of application after you find out how bad they are, and that is not possible to find out in one day.

GECKO WALL ART
Szwecja
3 dni korzystania z aplikacji
Booster SEO odpowiedział(a) 17 czerwiec 2023

Hi Gecko Wall Art,

Darrel here from Booster SEO.

I've read your recent app store review and I sincerely apologize if you encountered issues with our app.

We understand the impact that this has had on your business and we are taking this matter very seriously. In order for us to fix the problem, we can send you a new collab request should you be willing to give our app another chance and reinstall it, so that we can proceed and check the issues you escalated.

We also sent you an email to help make things right and resolve this.

Once again, please accept our sincere apologies for the disruption and inconvenience caused.

Sincerely,
Darrel

13 październik 2023

After uninstalling the App, i lost my Meta title and meta description codes from my theme. please be careful with this app and they never backed to me to fix the issue.

Bestparts.ca
Kanada
Około 22 godziny korzystania z aplikacji
Booster SEO odpowiedział(a) 14 październik 2023

Hi there,

Pat here from Booster SEO Technical Support.

I've just read your app store review and I want to extend my sincerest apologies for the negative experience you've had.

Your feedback is extremely valuable to us, and we genuinely care about your business that's why we're taking this matter very seriously. We hope for an opportunity to make things right and show you the true value of our app.

I've sent you an email so we can continue the conversation and discuss specifics.

Once again, please accept our sincere apologies and I look forward to hearing back from you soon.

Sincerely,
Pat

24 październik 2023

App randomly deletes uploaded images both for products and blog posts.

Grand Goldman
Szwajcaria
Około 16 godzin korzystania z aplikacji
Booster SEO odpowiedział(a) 26 październik 2023

Hi Grand Goldman and Co,

James here with the Booster SEO team. Yikes. I am so sorry to hear this happened. That should _never_ happen. I've got our Tier 2 team looking into this right now. In fact it's not possible for the app to do this, so I'm thinking this could be a clue to something else. In any case we'll look into it now and reach out over email shortly.

I also reached out over email to help make things right. If you have any questions please touch base with our support manager, darrel@boosterseo.com.

Cheers,
James

23 październik 2022

Upgraded from free to Pro, setup with care and detail for best results, left it running for 4 months and it has gradually reduced my sales and almost entirely destroyed our organic search results. Clear drop in sales compared to previous year and previous months,... now based on my research by uninstalling it I face ever worse results as the app does significant damage when removed, wiping out previous SEO improvements on it's way out.

Trackside Gear
Australia
Ponad 3 lata korzystania z aplikacji
Booster SEO odpowiedział(a) 24 październik 2022

*Update May 2023:*

Darrel here, Support Manager at Booster SEO!

I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.

Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com

3 grudzień 2018

kann noch nichts sagen... habe die App erst jetzt installiert und will Sie mal checken aber z.Z. noch keine Bewertung möglich.

Druidenküche-Zahngold
Niemcy
Prawie 3 lata korzystania z aplikacji
5 lipiec 2019

I have sent a few messages asking for support / help but have never received a response. Terrible support / customer service.

Bespoke Baby Gifts
Australia
Ponad 2 lata korzystania z aplikacji