BOOSTER SEO & IMAGE OPTIMIZER
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Just started the Pro Trial and there are no options to cancel the subscription. Its not what I was looking for.
HELP.
Initially looked great, easy one-click solution. After adding, my indexable pages dropped from around 10 pages in Google to 3. I removed the app. Guess which pages lost title and meta description, cutting organic trapping to a fifth? All of them. Absolutely nuked my organic traffic. Had to restore a (LUCK!) backup of my previous theme.liquid file. Honestly, kinda garbage. God knows how many thousands lost.
I'm sure the app works for many people but for me I didn't like the changes it made to my URL's. But the worst part was when I uninstalled the app it removed MOST of my ALT-Text from images which existed before the app was installed. I contacted support and there was nothing they could do other than apologise.
It's not fair to offer an app that when the subscription is cancelled, it removes hours of hard work which was put in BEFORE the app was installed. I have about 300 images I need to go and add image text to now.
Hi Aaron
Bryan here from Booster Apps Support.
I read your recent app store review and we're so sorry to hear that you encountered issues whilst using our app to improve your SEO. Something I'd like to clarify is that our app does not remove your ALT text once uninstalled, the ALT text will remain if the app is uninstalled.
However, we would like to investigate this and get to the bottom of what happened. I have followed up with an email to you personally, in which we would be happy to hear from you and get to turn around your all-over experience using our app.
Looking forward to hearing from you.
Regards,
Bryan.
*Update July 2023:*
Darrel here, Support Manager at Booster SEO!
I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.
Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com
Terrible! Does not work. Would not recommend! It says images are synced by Friday, and I have been waiting for three days now.
At first when I meet good support at the verification I taught this app really need a chance but after a while of using the app isn't performing well and the real problem is when I removed it they left java script in my code impact negatively on the website and need to remove it manually and that takes to much time and knowledge.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
im not sure what the purpose of this app was. some more help and description would be nice. thank you.
i'm not seeing my products or my website rank any higher on google search. I see my store name on like the 7th page, but I don't see any of my products when I type the keywords into google. So I don't think I'm going to keep this app after the free trial is over.
Hi there, Apologies for the late response here.
I'm afraid installing this app will not guarantee your store will jump to the first page of Google.
We strongly disagree with any app that can increase rankings in Google like this. The app is designed to automate all of your technical SEO on your store and follow Google best practices. This saves thousands of dollars and countless hours in manual and tedious technical work.
SEO is a marathon that requires a link building strategy alongside your technical SEO. Here's our getting started article which goes into detail on this.
https://seo-optimizer.boosterapps.com/article/1188-what-will-this-app-do-for-my-seo
Cheers
Stuart
No response from customer service. Features not as exciting and difficult to use. Wouldn't suggest this at all.
Hi there, I'm so sorry to hear about your experience with the app 🙁 I've tried getting in touch via the email on file to resolve any issues. Please feel free to email stuart@boosterapps.com and I'll do my very best to solve any problems there may be. Cheers, Stuart
I cannot recommend this app for no business, stay away from it as they claim things they cannot back up. It looks like the feedback you get is manufactured. It is a waste of money believe me. The reason they have a one-day free trial is obvious to me after I have tried it, no one should pay for this type of application after you find out how bad they are, and that is not possible to find out in one day.
Hi Gecko Wall Art,
Darrel here from Booster SEO.
I've read your recent app store review and I sincerely apologize if you encountered issues with our app.
We understand the impact that this has had on your business and we are taking this matter very seriously. In order for us to fix the problem, we can send you a new collab request should you be willing to give our app another chance and reinstall it, so that we can proceed and check the issues you escalated.
We also sent you an email to help make things right and resolve this.
Once again, please accept our sincere apologies for the disruption and inconvenience caused.
Sincerely,
Darrel