BOOSTER SEO & IMAGE OPTIMIZER

BOOSTER SEO & IMAGE OPTIMIZER

評價 (9,048)

整體評分
4.9
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2019年12月4日

i uninstalled this app to use another and was still charged 24.99 on my shopify bill. I uninstalled before the trial period ended and did not sign up for any pro plan... i want refunded

Mythical Merch
美國
使用應用程式 8天
編輯時間:2023年1月6日

WARNING DO NOT BUY!!...COMPLETE SCAM! 100% COMPLETE SCAM!!!!!!!!!!!!!!!!!
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ONLY BUY IF YOU WISH TO INFECT YOU WEBSITE WITH A DISEASE THAT WILL DESTROY YOUR GOOGLE RANKING & BUSINESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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When you delete app they leave code in the backend that was NOT there before you install that all which 100MILLION% will sabatoge you and you website
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This app forces you to pay for it forever...and if you wish to delete the app if continues to sabotage your website!!!!
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Day #1 added the app then promptly realized the generic value it brings and that it will actually hurt you in the long run.
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Day #3 deleted the app, OH MY GO*! Thats when the shadiness of this app was truly revealed...when you delete this app it changes all of the code in your backend so your website is no longer crawlable. I have the program semrush and the day before I added the app all was fine...then when I deleted the app semrush reported that I no longer have ANY meta descriptions(extremely bad), it cannot read any of my titles or headings and there is new code we did not add "arrow fat left icon" which SPECIFICALLY blocks our website from being crawled properly...THIS IS EXTREMELY BAD FOR YOUR BUSINESS
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DO NOT BUY!!!!!!!!!!!!!!
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HERE IS MY REPLY TO THEIR RESPONSE: WHAT A JOKE!
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ARNING DO NOT BUY!!!!!!!!!!

Waterkids Kids Surfboards & Paddle Boards
美國
使用應用程式 8天
Booster SEO 已回覆 2023年1月6日

Hi Waterkids Kids Surfboards & Paddle Boards,

I read your recent app store review and we sincerely apologize for any inconvenience that this may have caused. 😔

Regarding the payment for the app's plan, our app operates on a subscription basis. The reason your improvements do not "stick" when you uninstall the app is that the data cannot be stored by Shopify, but we must store them on our servers. The monthly subscription covers that and other costs associated with the app's ongoing functionality, such as monitoring your store for new and updated products, keeping your SEO code up to date, and funding support and development work on the app.

Also when you uninstalled the app, it will only remove the meta tags created by the app and default meta tags from your theme will stay.

There are cases when most SEO apps are uninstalled, the app can't auto-remove its code snippet because it no longer has access to your theme files. All SEO apps on the app store also leave the theme's page title and meta description commented out, for the same reason. Our app actually creates a backup copy of your theme.liquid folder, so that you can use it to revert your theme back to its state before you installed our app.

I'm sorry if this was not more clear in our app's documentation. In case you need assistance in cleaning up these codes our support team is always available 24/7 to assist you on live chat and email.

Moving forward, we'd really like to turn your negative experience around - we believe wholeheartedly in this app, and as the most-reviewed/used SEO app on the Shopify app store, people agree.

SEO is definitely a long game, and although it's hard for stores to see instant results, it's something that takes time to work at over time.

We hope to hear from you soon and get another chance to make a good impression Josh.

Sincerely,
Aroll

2019年10月26日

Good morning, I am using this product as proof and you charged me $ 24.99, they are thieves

Opumarket
哥倫比亞
使用應用程式 7天
2020年7月2日

Charges for an app that has been uninstalled prior to the renewal date, Can't get in contact to rectify this issue.
IS A SWINDLE!!! DO NOT RECOMMEND!

IT Store
薩爾瓦多
使用應用程式 7天
Booster SEO 已回覆 2020年7月7日

Hi there,

I'm so sorry for any trouble you experienced here. I'm afraid that I haven't been unable to locate your original refund request where I can reference your email address.

I would be happy to quickly refund any charges you incurred and I would love a chance to turn your experience around into a positive one.

Please contact us at seo@boosterapps.com and our team will get onto this right away!

Cheers,
Lloyd

2020年6月1日

May be good if your existing SEO work is terrible, but after spending the last 1-2 years working on SEO, this app destroyed all my hard work and my store is now not showing at the top of google image search results. I have spent the last few hours trying to rectify it to so far no avail. I'm feeling devastated. I did the 1 week free trial and deleted the app as I noticed no positive difference in my search rankings or site traffic.

Little Bambino Bear
澳洲
使用應用程式 7天
2020年4月21日

I can't believe this would automatically change all of my alt tags without even contacting me or asking me first!!! I sent an email to customer service about the alt tags and if it would mess up my site and was waiting for a response when it automatically changes all of my alt tags!! This is so many hours, days, weeks maybe even a month of time that I worked on to customize my alt tags and have to redo everything because of this horrible feature (AN APP SHOULD NEVER AUTOMATICALLY CHANGE YOUR ENTIRE SITE WITHOUT PERMISSION) and POOR COMMUNICATION! Why did they not tell me this when I emailed them CLEARLY my concern, 5 days before they wiped all of my data. This literally made me break down in defeat. I can't believe how much of my hard work is gone.

KxLNewYork
美國
使用應用程式 7天
編輯時間:2019年6月20日

Worst App ever!!! Crashed my whole website and I had no sales for 3 days! I tried to contact them several times. They don't care about their customers!

Now they finally get back to me after a 1-Star review.. Still this almost destroyed my business. I had to hire someone to fix my page. $250 lost with this App. Thanks

ESK8 Europe
瑞士
使用應用程式 6天
Booster SEO 已回覆 2019年6月20日

Hi there - I'm so sorry to hear about the hassle here :-( I've just reached out via email to try and address the problem in more detail. Our app only interacts with the head portion of your theme and has many fallbacks in place to prevent any issues from arising - this sounds like an unrelated issue but I'm more than happy to take a look of course. Cheers, Steve

2019年2月13日

Can't get app to work, doesn't work!! Who can fix these app's? Is anyone reading these messages? Hello

shopfrommycouch
美國
使用應用程式 6天
2019年9月19日

Unfortunately this app did not work at all for me. After two days still no image Alt text had been changed. So I triggered it again, still not working after a Week no Image alt text changed. I would understand that it takes a bit and slowly get this images done one by one but not non in an entire week seems useless. Also no feedback from support chat. I contacted them 3 times over 4 days. I was looking forward to use this App as it looks good and promised a lot, but then I got extremely disappointed.

PnD-Shop
德國
使用應用程式 6天
2019年11月4日

I am on the trial currently and i am having the most difficult time with this app.

Reasons:

* Since the trial started last week, I have wasted DAYS inputting the same information on the same products as the app doesn't seem to want to save my details as it keeps on giving multiple error messages and plus when I compare the details which shopify has, for example 'Meta Description' it hasn't picked up the Booster app Meta Description which it is supposed to

* I keep on getting an error which says:
'Looks like there is another SEO app installed, causing conflicts with your theme files. We can fix this for you in one click. ' along with a button which says along the lines of 'We can fix this just click here' which I subsequently did and then I get another error message which says ' Looks like there was an issue updating this. Our team has been alerted and are on it ' Now during the week I was clicking on this button multiple times and no-one reached out to me providing an update on this issue until I sent them an email on 31st October last week. This goes to show there was no initiative in keeping the customer up to date unless the customer contacted them first, which is ridiculous

Overall feeling about this app:

Honestly for me this app hasn't done it's job and the time wasted on the app I could of just done this in shopify instead and everything would of been done by now. What annoys me if that that that they only gave a week trial knowing that depending on how much items you have on your store it would take days, which is not enough for me to evaluate if this app is good or not. I am not happy paying for this app which is not working properly.

Dark Roses
英國
使用應用程式 6天