BOOSTER SEO & IMAGE OPTIMIZER

EDIT: After talking with support it seems like everything is back working as it should and there was a lot of bulk changes made. I was given a two year free subscription as a remedy which I was happy to take. Customer support was quite prompt once I left the review and fairplay to Lester for making this situation right.

Much like other reviewers, I have been using this app for a long time and letting it run in the background thinking everything was working fine. I then checked the reports to see that features like Image optimiser, Image Alt tags, Image Renames have not logged any changes in over a year. I reached out to support, they told me that the app had not been live on the theme but they updated it. Checked back three days later, still no updates on the features mentioned above. Support assured me it was just the reporting that was broken but I checked image properties like Alt tags and file size and there were no changes made by the app. It looks like they are experiencing issue with their app and customers have been absorbing the cost but not the benefits. Dissappointed and I will be looking on the app store for an alternative.

Communicative customer service.

I chatted with Izzy and I was impressed with the quick response time. Hopefully this takes care of some issues I was having with conversions in my store.

nice and usefull

The customer service was good, friendly and encouraging and also the free plan is a big plus.

But being that this is an SEO app I was disappointed that a monthly estimate of expected monthly search traffic was not available as one would think an SEO company would have access to those metrics.

Gradually learning how this whole thing works. Takes some time to get used to but it's going well so far.

Great Support by Alex, and the automation is wonderful. I have tried several SEO packages and none of them take care of as many problems as Booster. Also most packages will force you to use separate app for Image compression.

Quick and easy.

jon was very helpful in answering my questions regarding the booster app. he was knowledgable and polite. mahalo for your help, jon!
debora

EJ provided AWESOME, friendly, fast, professional support. Thank you for your great customer service and l look forward to having this app for a long time.