Overall rating
4.9
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust SEO and image optimization features, including automatic image correction, link fixing, and SEO-friendly alt tags and file names. They appreciate the autopilot setting, intuitive interface, and increased traffic from enhanced Google snippets. Detailed SEO reports and automatic sitemap updates are also valued. The customer support is described as responsive and knowledgeable, often going the extra mile to assist. Merchants see it as a solid investment that boosts conversion rates and improves user experience.

July 12, 2023

Mediocre and expensive. I am glad I rid of it. Moreover, even uninstalled for more than a month it CHAREGED me $69!!!!
Use TinyIMG instead - it is MUCH MORE efficient and cost a fraction of that one.

Marina Korneev Pearls
United States
4 months using the app
Booster SEO replied July 13, 2023

Hi Marina,

Lester here from Booster SEO Tier 2 Support. I've just read your app store review and I want to extend my sincerest apologies for the negative experience you've had.

Your feedback is extremely valuable to us, and we genuinely care about your business that's why we're taking this matter very seriously. We hope for an opportunity to make things right and show you the true value of our app. So I've sent you an email so we can continue the conversation and discuss specifics.

Once again, please accept our sincere apologies and I look forward to hearing back from you soon.

Sincerely,
Lester

September 8, 2023

Super expensive and doesn’t do what it says.

Look at your ‘Alt text’ after running the optimization prompt – nothing. The report will tell you that it did a great bulk edit and completed it successfully, but very wrong! It did rename all the photos properly – actually very well (5 stars there, but that’s the end of the 5 stars for me).

Look at Meta Data/Descriptions after it says it “optimized” it for you – Nothing! No changes!

My images were already optimized (somewhat) at under 400k for size, but out of 2400 photos it only dropped the amount by 76mb.

I encourage users to ‘actually’ look to see if this app is making substantial changes to your site in a positive way. The funny part is, I did all the recommended optimization through their app AND then I went into the ‘SEO Audits section – Select a Product’ then looked – no alt text was ever added, matter of fact, they are telling you to add it manually to improve your product SEO. So! I didn’t stop there, I tried again and nothing, again – so I installed Hextom: Bulk Image Edit & SEO (simultaneously with this app), then I ran their Alt Text on a few of my listings.

Guess what “this” Booster SEO app said on those listings when I refreshed the page? ….. Great Job! You added Alt Text and my score went up. WTF! I signed up for the $69.99/mo plan!!! That is a ridiculous amount of money – ESPECIALLY when it’s not doing what it says it’s going to do and I had to install another app to help show me all this! Btw, that app is so far amazing! Everything you tell it to do, you can go look and it actually does it – for a fraction of the price! Guess where my business went?

Another thing the Meta Data & Descriptions – no change, whatsoever….
So, I contacted customer support and they said our app can’t and doesn’t change text. Which I can sort of understand (you don’t want apps messing with your own words) Well, it doesn’t even add or do anything to optimize. ALL THIS DOES is give you a nice report (when clicking into every listing you have) how to try and optimize it yourself. So, for some maybe that knowledge is enough to pay that kind of money, but you can find that on google for free, just look up how to optimize your website for SEO, or better yet YouTube is packed with info!

Sorry for the rant, but I don’t care how many 5 stars this has, look for yourself…. It’s not doing what it portrays to do when you read about it when purchasing and the reason for this big review is I am a HARD worker, along with others, I’m sure. It’s not fair that they are wasting their money every month (an extreme amount!) for something that is not doing what they think it is. Again, just run the test folks, look for yourself! For all you small business owners trying to succeed, I wish you the best! You can do this!

Love My Animal Life
United States
About 12 hours using the app
Booster SEO replied September 9, 2023

Hi Lori,

Pat here from Booster SEO Tier 2 Technical Support. I've had the chance to read your review on the app store, and I'd like to offer my heartfelt apologies for the less-than-ideal experience you've encountered.

We deeply appreciate your feedback, and your business matters greatly to us. We're committed to addressing this issue with the utmost seriousness, as we genuinely value your satisfaction. To discuss the details further, I've sent you an email to continue our conversation.

Please accept our sincere apologies once more, and I'm eager to hear from you soon.

Best regards,
Pat

Edited April 26, 2023

Upon deleting the app, my product page Tabs are set to "Facebook" for some reason. All my product pages, the tab says "Facebook".

All my Meta data was gone upon deleting the app.

For the homepage, it just displays the link on the tab. Before it the name of the store.

This was NOT the case before installing this app.

There are MANY other reviews who share the same experience.
STAY AWAY!

-- EDIT --

I was told the app doesn't "add any code" to my HTML and upon checking it DID!
They literally LIED. Upon removing this code, my tab titles went back to normal. Still checking the other META DATA. Horrible app.

TheMillenniumBride
United States
12 days using the app
Booster SEO replied April 26, 2023

Hi TheMillenniumBride,

Darrel here from Booster Apps.

So sorry to hear that the meta title of your site changed to Facebook after uninstalling our app.

Uninstalling our app should automatically re-enable your meta title from Shopify, however, looks like that is not the case here with your site's theme.

We'd be happy to look further into this. In order to do that we'll need collaborator access to your shop so that we can check your theme's code, we've sent a collaborator request to your Shopify admin. Once you accept that request, please reply to the email we sent you so that we can fix this as soon as possible.

Again, we sincerely apologize for this inconvenience.

Regards,
Darrel

*Update May 2023:*

Darrel here, Support Manager at Booster SEO!

I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.

Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com

June 23, 2023

free version...nothing is free. Even if you manage to do some changes manually, they go away once you uninstall.

TheHolyArt
Greece
26 days using the app
Booster SEO replied June 24, 2023

Hi TheHolyArt,

I've read your recent feedback about our app and apologize for the confusion.

Our app's Free version is limited to one feature only: optimizing image alt tags or alt-text(bits of image-related code) so that your product images are ranked higher on Google Images.

Also, I want to clarify that uninstalling the app doesn't remove the alt-text/tags added by our app's free version, those will be permanent since our app has access to your image alt tags/text on your Shopify admin.

To further explain this, we have gone ahead and sent you an email.

Sincerely,
Darrel

Edited June 17, 2023

I cannot recommend this app for no business, stay away from it as they claim things they cannot back up. It looks like the feedback you get is manufactured. It is a waste of money believe me. The reason they have a one-day free trial is obvious to me after I have tried it, no one should pay for this type of application after you find out how bad they are, and that is not possible to find out in one day.

GECKO WALL ART
Sweden
3 days using the app
Booster SEO replied June 17, 2023

Hi Gecko Wall Art,

Darrel here from Booster SEO.

I've read your recent app store review and I sincerely apologize if you encountered issues with our app.

We understand the impact that this has had on your business and we are taking this matter very seriously. In order for us to fix the problem, we can send you a new collab request should you be willing to give our app another chance and reinstall it, so that we can proceed and check the issues you escalated.

We also sent you an email to help make things right and resolve this.

Once again, please accept our sincere apologies for the disruption and inconvenience caused.

Sincerely,
Darrel

October 13, 2023

After uninstalling the App, i lost my Meta title and meta description codes from my theme. please be careful with this app and they never backed to me to fix the issue.

Bestparts.ca
Canada
About 22 hours using the app
Booster SEO replied October 14, 2023

Hi there,

Pat here from Booster SEO Technical Support.

I've just read your app store review and I want to extend my sincerest apologies for the negative experience you've had.

Your feedback is extremely valuable to us, and we genuinely care about your business that's why we're taking this matter very seriously. We hope for an opportunity to make things right and show you the true value of our app.

I've sent you an email so we can continue the conversation and discuss specifics.

Once again, please accept our sincere apologies and I look forward to hearing back from you soon.

Sincerely,
Pat

October 24, 2023

App randomly deletes uploaded images both for products and blog posts.

Grand Goldman
Switzerland
About 16 hours using the app
Booster SEO replied October 26, 2023

Hi Grand Goldman and Co,

James here with the Booster SEO team. Yikes. I am so sorry to hear this happened. That should _never_ happen. I've got our Tier 2 team looking into this right now. In fact it's not possible for the app to do this, so I'm thinking this could be a clue to something else. In any case we'll look into it now and reach out over email shortly.

I also reached out over email to help make things right. If you have any questions please touch base with our support manager, darrel@boosterseo.com.

Cheers,
James

October 23, 2022

Upgraded from free to Pro, setup with care and detail for best results, left it running for 4 months and it has gradually reduced my sales and almost entirely destroyed our organic search results. Clear drop in sales compared to previous year and previous months,... now based on my research by uninstalling it I face ever worse results as the app does significant damage when removed, wiping out previous SEO improvements on it's way out.

Trackside Gear
Australia
Over 3 years using the app
Booster SEO replied October 24, 2022

*Update May 2023:*

Darrel here, Support Manager at Booster SEO!

I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.

Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com

December 3, 2018

kann noch nichts sagen... habe die App erst jetzt installiert und will Sie mal checken aber z.Z. noch keine Bewertung möglich.

Druidenküche-Zahngold
Germany
Almost 3 years using the app
July 5, 2019

I have sent a few messages asking for support / help but have never received a response. Terrible support / customer service.

Bespoke Baby Gifts
Australia
Over 2 years using the app