BOOSTER SEO & IMAGE OPTIMIZER , 6,829 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust SEO and image optimization features, including automatic image correction, link fixing, and SEO-friendly alt tags and file names. They appreciate the autopilot setting, intuitive interface, and increased traffic from enhanced Google snippets. Detailed SEO reports and automatic sitemap updates are also valued. The customer support is described as responsive and knowledgeable, often going the extra mile to assist. Merchants see it as a solid investment that boosts conversion rates and improves user experience.
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No response from customer service. Features not as exciting and difficult to use. Wouldn't suggest this at all.
Hi there, I'm so sorry to hear about your experience with the app 🙁 I've tried getting in touch via the email on file to resolve any issues. Please feel free to email stuart@boosterapps.com and I'll do my very best to solve any problems there may be. Cheers, Stuart
Didn't do what it's supposed to. worked on adding alt text which is the free function but the paid for functions didn't work. Contacted support still waiting for a answer
Thank you for your feedback Crafty Dan. I am sorry to hear that the alt text function didn't work. I would love to have you re-install it so that we can look into this and address the issue. I see that our support team already sent you a collab request to further check the problem, we would love to turn around your experience if you could please respond to the request we sent and re-install the app.
*Update May 2023:*
Darrel here, Support Manager at Booster SEO!
I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.
Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com
We will look forward to your response to the email we sent.
Cheers,
Darrel
Would definitely NOT recommend is you want a reliable app. Support is horrible. This is the 5th day that I am trying to have my issue solved as my products are not synching . (I changed product titles and now the links are not matching). Support is not responding. They only replied me with one email asking where the screenshot is. I have sent the screenshot and replied to it many times. Yet no response again. They will leave you just like that. Useless app if no caring support. This is almost like Scam. By the way you keep on saying that you sent me email but your answer is very outdated because I keep on replying to your last sent but then you never reply. Delayed or no support. Unprofessional childish company
Hi Cherlita, I'm sorry to hear about your experience here. We've been sending emails and not getting any response back ☹️ Here is our latest sent on March 3rd. 👉https://share.getcloudapp.com/6quBr06B
I'd be more than happy to help you resolve any issues if you'd like to reply to our emails - please feel free to also email me directly at stuart@boosterapps.com.
Cheers,
Stuart
I installed this app with the 3 day trial period and uninstalled as was not what I was looking for.
I got charged the full amount, after contacting them and them promising to refund me I still got charged by shopify for the app.
I tried to contact them again, but after 4 days I still have not received any communication.
App not worth the cost even
I was unable to test the app. As soon as I activated the monthly subscription it crashed with a server error. I contacted the developer who failed, in a short time, to resolve. Shopify customer service also intervened. I uninstalled the app because I lost confidence. Monstrously slow loading configuration pages. I don't understand how he manages to get all these positive feedbacks!
Thank you for your feedback Jet Elettronic. I am sorry to hear about your experience with our app.
The issue you experienced was a temporary bug that was occurring in a few stores, this was resolved by our engineering team a few days after you reported the issue. We would love to have the opportunity to turn around your experience with our app, which is why we sent you an email on your previous support ticket.
We will look forward to your response to the email we sent.
Cheers,
Darrel
*Update May 2023:*
Darrel here, Support Manager at Booster SEO!
I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.
Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com
Well, three clicks to seo optimization? click one, install, click 2, optimize images, whoops 404 page not found. Odd as one of their key features was to protect against 404 and I get one from using their app. Hmmm...
Hi there, sorry to hear you had an issue with the app ☹️ I've checked our error tracker and I can't see any current issues.
Unfortunately it looks like you didn't leave a support request - if you'd like to leave a request inside the app I'd be more than happy to help fix this asap.
Cheers
Stuart
All the time its asking to leave a review. The developer need to spend time in developing an app that works and not just linking every click to review tab. It does nothing apart from asking you to leave a review
pésimo, no me gusto así que decidí desinstalarla pero borro toda mi información que ya estaba configurada, les envié un correo pero nunca respondieron
Terrible for me. Had to Remove the app. But the damage was done. It took all my beautiful accurate descriptions out of each and every picture and replaced them with the Exact Title in my listing and added a dash and my shop name. So if I had 8 pictures on one listing they simply copied my title which had nothing to do with describing the pictures on the listing and added a dash and my shop name. I have weeks of work now! I need to go into every single picture and rewrite good alt tags. This is terrible for me. Beware this change stayed in my shop after I Removed the App. All this work now I have to do to fix what they changed for the worse. Not Good. This is going to cost me time and money as this is not what google wants. Alt tags are supposed to describe the picture for people. This was the free version which immediately when installed did this to my shop. Did not revert back when removed so it altered my shop alt tags till I do the work to change every one of them. Look up what alt tags are supposed to be!
Asked for a refund within 5 minutes because my son downloaded the app by accident for the 24.99 a month plan. Emailed them with no response back. Horrible customer support
Hi Travis, glad we were able to get this fixed for you and apologies again for the miscommunication on our end. Cheers, Stuart