Overall rating
4.9
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust SEO and image optimization capabilities. They highlight its automatic image correction, link fixing, and enhanced Google snippets. The app is praised for boosting website loading speed and search engine ranking. Merchants also commend its intuitive interface, easy setup, and responsive customer support. They value the detailed SEO reports, automatic sitemap updates, and maintained low image sizes, which contribute to improved conversion rates.

December 3, 2018

kann noch nichts sagen... habe die App erst jetzt installiert und will Sie mal checken aber z.Z. noch keine Bewertung möglich.

Druidenküche-Zahngold
Germany
Almost 3 years using the app
July 5, 2019

I have sent a few messages asking for support / help but have never received a response. Terrible support / customer service.

Bespoke Baby Gifts
Australia
Over 2 years using the app
March 28, 2020

Terrible customer service. It's been over a week, and I still haven't gotten my bug resolved from the customer service team. Ridiculous because my SEO is compromised because of them.

hexaTile Touch
United States
Over 2 years using the app
Booster SEO replied March 28, 2020

Hi there,

My sincere apologies for the hassle here.

As seen in our reply yesterday (https://share.getcloudapp.com/eDuxDzJj) we are working to resolve your issue. I'm sorry it's taking longer than expected, I'd be more than happy to offer a full refund if you like though. Please feel free to get in touch any time (stuart@boosterapps.com).

Cheers,
Stuart

December 11, 2018

not working not working not working not working not working not working not working not working not working not working not working not working

Treasure Studios Art
Australia
About 2 years using the app
May 24, 2016

installed no problem but... when trying to sync my images this is the message i keep getting: {"status":"500","error":"Internal Server Error"} ??

Hushhush1
Switzerland
About 2 years using the app
February 14, 2019

Doesn't work for me. tried several times and live ALT empty...:(

Lilly and Mimi Fabric Shop
United Kingdom
Over 1 year using the app
September 18, 2019

I deleted the app after a few hours, and they still charged my the full price of $24.95 a month later. Shopify have asked them to refund me the money, but they have not even bothered to reply. Be very careful if you install this app!

XBODY UK
United Kingdom
Over 1 year using the app
September 16, 2019

This app is garbage. It leaves behind SO MUCH code. As soon as you stop paying your store slows down immensely. DO NOT DOWNLOAD THIS APP.

Untold Time
United States
Over 1 year using the app
Edited April 14, 2023

Update: Over a month has gone by and they posted a reply 4/14/23 (and removed their old post from a month ago that they wanted access to my store. They have already accessed my store and told me they could not replicate the issues. I sent videos of the issues I am guessing they were never watch by support. This is bad support...
UPDATE: After working with and allowing access to my store to Booster Apps they claim they can not replicate the issues I am experiencing. It was elevated to tier 2 support and I was contacted. I sent several videos of my screen and the flickering and flashing of the APP inside Shopify Admin. Nothing wrong with my browser as I cleared cookies several times and they suggested using Chrome browser and that is what I use. I have no other choice but to uncompress all the images you compressed and remove the app from my theme and store.

When will the app be fixed? I am really thinking I made a mistake using this app. It is checking override boxes on Titles, descriptions and also checking NO INDEX on my products this will damage my SEO.

Coastal Gifts Inc
United States
Over 1 year using the app
Booster SEO replied March 11, 2023

Hi Coastal Gifts Inc.,

I am so sorry to hear that you are having issues with our app. As I've checked, I see that this issue was already escalated to our Tier 2 Support Team and we sent you a collab request so that we can further check the issue. Kindly respond to the email we sent you so that we can look into this and turn your experience around with our app.

Regards,
Darrel

September 3, 2020

I've installed this app with no trial given And Deleted it 1 hour later. The app gives an SEO Score of 42 even though every item has been optimized and is all green. The app gives false SEO Scores. Not only that i still see a charge on my account for the app i want to be removed the app was installed for 1 hour and removed. I refuse to pay for this app. Remove the Charge from my Account.

AJT Jewellery
Australia
Over 1 year using the app
Booster SEO replied September 29, 2020

Hi there,

I'm so sorry to hear that you were having issues. We've tried to reach out a couple of times to help fix your issue and ensure that you receive a full refund. Please feel free to email seo@boosterapps.com and we will handle this for you asap.

Cheers
Stuart