Overall rating
4.9
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust SEO and image optimization features, including automatic image correction, link fixing, and SEO-friendly alt tags and file names. They appreciate the autopilot setting, intuitive interface, and increased traffic from enhanced Google snippets. Detailed SEO reports and automatic sitemap updates are also valued. The customer support is described as responsive and knowledgeable, often going the extra mile to assist. Merchants see it as a solid investment that boosts conversion rates and improves user experience.

March 16, 2023

My experience was very pleasant because Alex made it simple and easy, and she had great customer service, response time, and kindness.

Babytopia32
United States
9 months using the app
Booster SEO replied March 17, 2023

Hi Babytopia32,

Thank you so much for your review and feedback here - I've read your app store review and it is positive but I noticed you gave us 1 star on the app - just wondering if this was a mistake and if not, how we can improve your experience with the app from our support team?

We'd love to hear it!

Cheers,
Darrel

*Update May 2023:*

Darrel here, Support Manager at Booster SEO!

I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.

Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com

February 27, 2021

Had to remove it seems to work at first but turns into a ghost app and the last 5 months all my alts have been ruined , so just cancelled and hopefully they will cancel the re-occurring charge. Guys you need to fix this App!

Pharaoh London Cosmetics UK Ltd
United Kingdom
9 months using the app
Edited January 4, 2023

I GIVE 1 star because

I get a offer for 21$ lifetime pro month and 21 days trial accepted it i still in the free plan and of course i spoke with the service and thy said this was a small problem that will be soon resolved i said ok is december but i can wait

after 5 days i asked again and they said you have to wait more days and my trial was going this made me mad but they said they will give me the 21 days back

so after 10 days i asked if now the probllem is resolved and they said i have to wait and they are working really hard for it

after 2 weeks i was upset and said this is taking to long and everytime you say i have to wait so after 21 days and after the trial was gone and the PROBLEM still they charged me 31$ and i was DISPLAYED as FREE PLAN

i spoked really angry and they said i have to disinstall the app and they will refund me and i did now they are saying i have to wait

but i am not stupid i go to my lawyer and contact shopify and the bank to not give them the money

Innovationgut
Germany
9 months using the app
Booster SEO replied April 2, 2021

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 All the best, Katherine

Edited December 30, 2018

So far I am not impressed with this app. Ive tried several times and I cant even seem to get past this page.

GT86Gang
United States
8 months using the app
October 24, 2019

If you want to fail with your business, make sure you have this application. I installed paid version, and this application did nothing for 2 months accept for alt tags which are a free option any way. Their autopilot version is not for Goolge shopping. You will need to go again all over your items and fix them mannually after such "wonderful" service. Moreover, I removed this application month ago, and they continue to charge me with this billing period. Horrible service. I want my money back.

MYSTERY NB
United States
8 months using the app
January 16, 2023

As a 14-year SEO, I've used many utilities for my own personal sites as well as for my clients. I had done in-depth research prior to suggesting this application to my client, this seemed to have been the best. However, I've experienced a series of failures on behalf of the team of Booster. Image compression only gets done one day out of the week, and as of now, my client has yet to get image compression done, even after many, many emails back and forth with the company. Many promises were made, but none were kept. My client depends on my work and my suggestions, and when a company I put faith in drops the ball, my agency's reputation is on the line. I've done my best to work with them on a number of related issues, but none have worked out. All these glam reviews you see are mostly from someone's "chat experience", and not the experience from the utility itself. I have had to work many hours each week to compensate for the lackluster utility, will be removing it the moment I get my client's site perfect again, within days. Lastly, do not use the URL optimization tool. This will create all new URLs and redirects. I never touched it, nor will I ever. If you do not keep the utility, you will have a nightmare of 404s to manage. Review from ZINC Digital of Miami- Kirk Musick, MS, MBA

Once Upon a Book Club
United States
7 months using the app
Booster SEO replied May 12, 2023

*Update May 2023:*

Darrel here, Support Manager at Booster SEO!

I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.

Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com

Edited July 13, 2020

Charges for an app that has been uninstalled prior to the renewal date. We signed up for the free tester of this app, which we deleted a few days later as it was not what we required at the time. Ie the free trail was still in use.

Low and behold, we have been billed for a month worth of usage which is completely wrong and unethical. Please tell Shopify users that your "free" means that you will have to pay for something you did not utilize month-end.

Very disappointed and all credibility is now lost for your app for us to even consider signing up in the future.

Please be very careful with this one.

Asatsi Africa
South Africa
6 months using the app
Booster SEO replied July 14, 2020

Hi there,

I'm so sorry for any trouble you experienced here. I'm afraid that I haven't been unable to locate your original refund request where I can reference your email address.

I have submitted your refund to Shopify for processing. You should see this reflected in your account in 3-5 days.

Please contact us at seo@boosterapps.com as we would love an opportunity to turn this experience around for you.

Cheers,
Lloyd

March 1, 2023

useless app that doesnt actually boost seo at all. its shows how much you saved but their app actually doenst do anything

SubtleKawaii
Australia
6 months using the app
Booster SEO replied March 1, 2023

Hi Michael,

Darrel here from Booster Apps.

I read your recent app store review and we are very to sorry to hear about not seeing any results from our app. 😔

So our app applies its SEO improvements right away to your site's code, but the whole SEO process is longer (getting higher search engine rankings, and eventually increased traffic). Here are a few things to keep in mind:
It can take Google up to several weeks to index your site's new information, so you won't immediately see changes from the app in Google search results. However, you may be able to speed up the process by following Google's official recommendations for requesting your site to be recrawled (updated in Google results).

It takes even longer than that for SEO to start making a significant impact on your site traffic and sales: 4 to 6 months on average. This is not due to our app being slow, but it's because of how Google and other search engines track SEO. SEO is definitely a long-term effort.

How high up your site appears in Google search results is impossible to control directly, since Google is the one who determines that by taking into account hundreds of factors, including off-page SEO that humans (not apps) must do, such as backlinks from other sites to your pages. For best results, make sure you work on off-page SEO while our app takes care of your on-page SEO.

For on-page SEO, our app's automatic features are a solid foundation, but to get the most out of our app you may need to tweak your settings and improve your site's content with guidance from the app. See our Getting Started guides for more on this: https://seo-optimizer.boosterapps.com/category/1074-getting-started

We've sent you a follow-up email. I hope we can resolve this and hopefully improve your experience with the app.

So sorry again for the Inconvenience.

Cheers,
Darrel

*Update May 2023:*

Darrel here, Support Manager at Booster SEO!

I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.

Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com

Edited April 25, 2019

The app is easy to use but it only added alt text to some of my product pictures, most of the pictures they did not do. I thought it was a timing and queue issue but it has been one day and most of the pictures still aren't updated. Will be looking for another app.

Beeja May
Canada
5 months using the app
November 24, 2020

Takes advance payment but fails to provide premium service if you cancel your subscription 3 weeks before the next billing cycle. So essentially paying for a service they can not provide!

chandelierau
Australia
5 months using the app