Negate ‑ Bot Protection

I'm so grateful to have found Negate - Bot Protection!

We were inundated with fraudulent orders and abandoned carts. As a result our sales reporting and traffic counts were out of wack. The d - - - bots are just a nuisance all the way around. You know this already or you wouldn't be here reading this.

As soon as we added Negate - Bot Protection the lousy bots were directed away from our site. The interface is easy and intuitive, but if you're like me and don't feel too savvy with technical things, the customer support for this app is unsurpassed. They really care! They are eager to help you make the app work for your site.

Negate - Bot Protection has earned my most sincere recommendation.

Ok So first I read the bad review like most people to see what was sooo bad about this app. I then read the dev's response, they mentioned to check out their docs, which I read that. After reading the bad review and the docs from the dev's response I decided to still give this app a try.

I am so glad I did. So for anyone not very tech savvy this is what I did and maybe it will help you.

I added this app to my site b/c I was noticing some bot traffic for sure. After I added it I reached out to support and asked if they would kindly take a look at what I had setup to make sure I had it right. Their customer service is amazing. They were very prompt to answer all my questions and we set up a call today to go over everything just to make sure I had a clear understanding of what was actually going on with my site. They listened to my concerns and explained the different types of bots and what they do and the different ways the bots actually damage your site. I looked up some of this info before the call so I was aware of some of it, but they explained it in depth. They were very thorough and how the Negate app works to help protect my site.

The phone call was extremely informative, helpful and friendly. As I mentioned after doing a lot of research on my own before the call and after the call I am very glad I installed this app to protect my site. If you're getting an influx in traffic that you're not sure of you should really consider this app. I highly recommend it.

Took support a day to get back to me but they did reply. Pleasant support but unable to prevent bot accounts as suggested which is why I installed the App so had to uninstall.

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