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Negate has been a game changer for our team. The staff here are friendly, and responds nearly 24/7 365. I can tell you that without the Negate team we would be spending a lot more on neg traffic. This team even helped provide custom coding to work around our theme as well as to further aid with the bot traffic volume that we had.
We had a bot issue and Negate has handled it. Very responsive support
Negate has been a time and money saver for us. As a small company, any attention diverted to blocking bots or nefarious competitors means attention taken away from creating business and revenue. Negate has taken this off our plates in a big way. It's made our Google ad spend tighter, our analytics cleaner and one less thing to worry about.
We found them because one day we had 400 views from Singapore, turns out lots of Shopify stores were experiencing the same thing. My other blocker didn't stop them. Other community forums said just let them read your site. I didn't want that. Signed up for a free trial with Negate and within five minutes, it was gone. We've been big fans ever since.
Highly recommend.
Stephanie & Jonathan
I highly recommend Negate Bot Protection for any Shopify store. The company is very responsive. I reached out to the app developer with questions and they were extremely helpful and informative about the product and how it works. They also provided new updates to further protect our store from bots along with step-by-step instructions. I've been very impressed with their product since installing, and their customer service is top-of-the-line.
If your store is facing any kind of attacks, this is the app you are looking for! Their customer support is awesome. If I could rate this app more than 5 stars I would!
I highly recommend Negate Bot Protection for any Shopify store weather you are currently dealing with bots or even as a preventive measure for your store. They offer amazing support and are there to answer any questions and are true experts. They know how to protect your store overall as well as protect your check-out and other pages against spam and bot activity. I've been extremely impressed with their product since installing, and their customer service is world class.
It is the best app I have ever used for Shopify store security! The creators of this app really know what they are doing and go out of their way to make sure you are set up properly if you need help. Extremely easy to use and a sound investment to make if you're trying to protect your valuable advertising dollars! Highly Recommend!
What a great App! We shopped around and researched Bot Protection for a while. We decided to add Negate as the reviews were great and they offered a 7 day trial so we could see what all the fuss was about. Within a day we noticed a massive difference. Customer service is exceptional! Patient and knowledgeable. These guys really know their stuff and in our opinion are giving their competitors a run for their money. The analytics are easy to read and you can see quite clearly every detail of what the app is doing and how well it is performing. Set up took about 5 seconds! Thanks Negate team for looking after us and for an easy app to use :)
Guys Take my word.
Thes guys/company is the best of the best.
If I could tell you how hard working and intelligent these people are, you will probably not believe. So just take myword and check them out.
After two months of trying to figure how to stop the surge of bots driving our Shopify Analytics off the charts, and our CRO below 1%, I came across Negate. Klaviyo or Shopify were of no help to protecting us and blew us off. Negate made it possible for us to eliminate the bad bots affecting our analytics and ads.
I can't say enough about Negate and the help Taylor provided us. He is easy to talk to and he cares because this is exactly what happened to him as a merchant.
Taylor took the time to educate me just how things happen and what is necessary to prevent it. Within a day we were back up running things as normal while knowing are ads are also protected.
Thank you, Taylor!