Negate ‑ Bot Protection

We found Negate when we were struggling with consistent bot activity on our site. We installed it and instantly saw a 15% decrease in traffic, but sales stayed constant, CVR shot up. Negate helped us block all the bad traffic, but keep all the good! And more than that, Taylor and team have been incredibly helpful giving us personalized support and helping apply their technology to our specific challenges - it's made a huge difference! Highly recommend this software and this team!

Negate's support has been awesome! We have had many bots from China the last couple months messing up our analytics but working with Negate to block these in future.

We’ve been working with Kai and Taylor at Negate for several years, and they’ve been incredible partners in helping us protect and grow our Shopify business.
They’ve worked closely with us to fine-tune the right protection settings for our store, taking the time to explain how the tool works, what each option does, and how to balance strong protection with a smooth customer experience. Whenever new types of bot activity surface — and they always do — Kai and Taylor are quick to respond, dig in, and troubleshoot alongside us until things are fully resolved.
Bot attacks are a constantly evolving challenge for any online business, and Negate has never treated it like a “set it and forget it” situation. Their team understands that real solutions take collaboration, testing, and ongoing adjustment, and they’ve been there every step of the way.
Thanks to their expertise, communication, and persistence, our analytics are far cleaner, our checkout process is far more secure, and we feel genuinely supported by people who care about getting it right.
If you’re serious about protecting your store and want a team that will work with you to stay ahead of the problem, Kai, Taylor, and the Negate team are exactly who you want in your corner.