Avis (47)
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Honestly. This app is overall pretty good. HOWEVER, when you have issues, they don't respond to your messages. Sometimes the AI will mess up and it will cost you credits (that are quite expensive) and you won't get anything refunded and the pictures are basically useless. When it does work, it works well. Another complaint that I have is that I used Botika on 2 different stores, however on 1 store I only had a limited selection of male models while on the other I had many more to choose from. On the other store I only have male models that I don't really like and that don't match my brand. So apparently you don't get 'access to ALL models' as they state on their subscription page as I see completely different models on both stores. And when I ask them, I don't get any response. Thinking of quitting my membership because of this. In total I pay approx 130-150 per month to them, so please get back to me!
EDIT:
Updated my review to 5 stars because they got in touch with me and fixed everything! Now all is good and it definitely adds value to my store.
Thank you for your review! We appreciate the feedback.
We're always open to hearing how we can improve and we're glad that you ended up happy with both our photo quality and customer service!
We will continue to improve and support fashion business as best we can.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
Took me a minute to figure out what kind of base image was suitable for the type of rendering I wanted - I made some mistakes at first. Customer service responded quickly and Avi was great to work with. Tech support is paramount with any app and Botika was amazing. Seems that they are always looking for ways to improve. I would highly recommend this app.
Thank you for your review.
We're always happy to hear that you're happy with both our photo quality and customer service!
We will continue to improve and support fashion business as best we can.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
I would not recommend this app. From the beginning, I had nothing but issues. They charged me without giving me the credits I paid for, and trying to get in touch with them about issues is impossible. They owe me money right now and still have not returned any of my emails. Please choose another app. I would not want anyone to go through what I've been through with this app, which is so unprofessional.
Hi Adriane,
We appreciate the feedback and apologize for any inconvenience caused.
We currently offer replies to support inquiries within 1 business day and are considering improving that response time in the future.
With regards to billing, payments and credits, as discussed with you before, Shopify's app billing is a bit complex and at times the charges aren't straightforward.
We'd be happy to address any specific issues and resolve the situation as quickly as possible.
We hope to see you back as soon as possible since the models on your site look amazing!
Thanks,
The Botika Team.
So far so good, I can see this app getting better and better and if the image isn’t great they work on it and send it back corrected, customer support is very good!
Thank you for your review.
We're always happy to hear that you're happy with both our photo quality and customer service!
We will continue to improve and support fashion business as best we can.
Please feel free to reach out to us via our in-app chat or at info@botika.io
The Botika team.
Absolutely amazing! While the beta images still need a little work with words, the production images are unbelievable. This has saved me hundreds of hours and has taken our store to a whole new level.
Thank you for your review.
We're happy to hear you were able to save time as well as upgrade your store's appearance.
Our beta flat lays product photos workflow keeps improving, so thank you for the feedback.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
Botika is an amazing app. The pictures look amazing and very professional. I recommend it to any fashion entrepreneur. Also, the customer service is amazing, they are accommodating with any problem.
Thank you for your review.
We're always happy to hear from users that our photo quality and customer service make them happy!
We will continue to improve and support fashion entrepreneurs.
Please feel free to reach out to us via our in-app chat or at info@botika.io
The Botika team.
Amazing app! This took my images from Printify to a whole new level of fashion quality. They're support was great and I thank Avi for this. 5 thumbs up!
Thank you for your review.
We're always happy to hear from users that our photo quality and customer service make them happy!
We will continue to improve and support fashion entrepreneurs.
Please feel free to reach out to us via our in-app chat or at info@botika.io
The Botika team.
Excellent app. Admittedly there were some initial teething problems but support is very responsive and the image results are brilliant (and getting better) Saved us thousands on new photoshoots already. Highly recommended.
Thank you for your review!
We're glad to hear that you find the photos generated on the Botika platform "brilliant" :)
We will continue to add more models and backgrounds and improve our photo-realistic quality even further.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
The user interface this app is very intuitive and user-friendly. It guides users through the model creation process step by step, making it accessible even for those with limited technical expertise. The drag-and-drop functionality and pre-built templates enable quick setup and deployment of models.
Thank you for your review!
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
Amazing app. The models are very realistic, the solution is quick and easy to use and the team is very fast at helping with any questions we had so far. Most impressive app I have seen on Shopify App Store in a long time.
Thank you for your review!
We're glad to hear that you find our app useful and easy to use.
We will continue to add more models and backgrounds and improve our photo-realistic quality even further.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.