Omtaler (43)
Raffiner
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Etter vurdering
Muy mal. Crea mal las imágenes, casi todas tienen errores . Además cancelé la suscripción y se ha vuelto a cobrar todo este tiempo y no la he usado. Espero que ahora mi baja sea la definitiva y que no se me cobre nada .
Hola,
Gracias por tu feedback.
Lamentamos que tu experiencia no haya cumplido tus expectativas en cuanto a la calidad de las imágenes. Revisaremos tus proyectos y nos aseguraremos de abordar cualquier problema de calidad que detectemos en las próximas actualizaciones del motor de IA de Botika.
En cuanto al inconveniente técnico con la cancelación de tu suscripción, hemos verificado nuestros registros y nuestro equipo de soporte ha aprobado tu solicitud de reembolso.
No dudes en contactarnos a través del chat dentro de la aplicación o en support@botika.io si tienes más preguntas o comentarios.
El equipo de Botika.
Greedy app that doesn’t let you use sample photos because they have watermarks. The generated photos are weak, simply copying the exact poses and settings of the original images I selected, just swapping the model. A complete failure that should be banned from the Shopify store.
Hi there,
Thank you for the feedback.
Our free trial results do come with watermarks and if you like the results and decide to upgrade we remove them retroactively. This is common practice and we feel it is a great way to let you evaluate our solution with on strings attached.
Regarding the settings from the original image - This is a part of our on-model flow and by preserving many of the original image features, we're able to offer unparalleled image quality. We also support flat lay and mannequin photos as part of our beta workflows. These offer more flexibility in terms of poses and sizes, but are currently less accurate and consistent. We're constantly improving them.
Finally, Please feel free to reach out to us via our in-app chat or at support@botika.io if you have any further questions/feedback.
The Botika team.
This App is best in market. I have enjoyed success with our male models. Some of the AI results required revision, however these fixes were completed. I would like to see more female models, particularly options with shorter hair. I would also like to see developments concerning jewellery and accessories. I commend the Support staff for endeavouring to make enhancements.
Hi Michael,
We appreciate the feedback.
We'd also like to be fair and address your point one by one:
1. "the App does not work with any detailed clothing or accessories like sunglasses or jewelry" - our FAQ section clearly states that we currently don't support accessories in general including jewelry.
2. "The App does not reveal this to you this up front, only after you have paid and wasted time" - We offer a free trial, to allow users to try out the platform so and understand exactly what their getting when they purchase a licenses to the Botika platform.
3. "For regular clothing, there are too many revisions required and the time delays are too long" - We're the only generative AI platform for fashion that offers multiple revisions included on your plan at no additional cost. We're doing our best to provide them as quickly as possible.
4. "The technical team do not like any feedback... they should offer options with shorter hair" - Quite the opposite. We welcome user feedback and are proud to say our product roadmap is almost entirely built on users request. We accepted your feedback and are working very hard to add more models with various hairstyles as well as more over hairstyle. Expect more later this year on this
5. "Rather than accept my constructive feedback, I was dismissed with an arrogant response" - We apologize if this is the feeling you were left with, but this is never our intent or how we handle our customers. We will review your case again, and make sure we learn from it to improve.
We will continue to invest, improve and support fashion business with our platform.
Finally, we're happy to continue the discussion and see how we can resolve this situation. Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
There is no response.
ETA mentioned in the app is 2 days but we have not heard anything from them for the past 8 days since we first raised the issue with the images.
Hi there,
We appreciate your honest feedback.
We've been working hard to meet the high demand for Botika since the beginning of the new year and are hiring and staffing accordingly as fast as we can.
To be fair, we never charge credits for delayed photo fixes so those photos will be provided to you at no credit cost.
Our Senior Support Manager, Eugene, has been in touch with you throughout this issue and communicated the situation as quickly as possible.
We will continue to invest, improve and support fashion business with our platform.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
Took me a minute to figure out what kind of base image was suitable for the type of rendering I wanted - I made some mistakes at first. Customer service responded quickly and Avi was great to work with. Tech support is paramount with any app and Botika was amazing. Seems that they are always looking for ways to improve. I would highly recommend this app.
Thank you for your review.
We're always happy to hear that you're happy with both our photo quality and customer service!
We will continue to improve and support fashion business as best we can.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
The results are very realistic and the hair and makeup of the models is spot on. They also provide great customer service! I can't wait until the app can modify body-type as well, that will be a total gamechanger. I recommend to anyone who is on a budget or tight turn-around!
Thank you for your review.
We're working on adding body types and size modifications, bur without compromising on the quality of photos you and the rest of the users are used to.
The Botika Team.
Die App ist viel zu teuer und die Bilder sind unrealistisch. Es dauert viel zu lange für das genereieren. Und wenn man kündigt verfallen die meisten schon gezahlten Kredits. Ein Witz
We appreciate the feedback.
We're sorry that our results didn't met your quality standards. We're constantly working on training and improving or AI data models. In addition, we’re working on the next version of Botika's AI engine, which will dramatically reduce the need for fixes as well as improve their delivery times, further automating a lot of the processes they include. In addition, the credits for these images are 100% refunded.
We will continue to invest, improve and support fashion business with our platform.
Finally, we would love to continue the discussion to make sure we get all of your feedback. Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
This app made getting pics for my Shopify store. It offered a variety of models and scenery to choose from and it’s very easy to use.
Thank you for your review!
We will continue to improve and support fashion business as best we can.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
the worst customer service. They charged me without my consent, and they refused to answer my messages. the customer service is awful. not recommending this app.
Hi there,
Thanks for the feedback.
To be fair, we've been in constant contact with you throughout this issue and communicated the billing logic as quickly and efficiently as possible.
We're happy to have successfully resolved this issue to your satisfaction.
We will continue to invest, improve and support fashion business with our platform.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
Easy to App to work with. The response time for emails was very efficient, within minutes. Fixing errors for the photos is super easy. An amazing app.
Thank you for your review.
It is great to hear you find our platform easy to use!
We constantly improve our models and photo quality to get rid of photo corrections completely.
Please feel free to reach out to us via our in-app chat or at info@botika.io
The Botika team.
