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There is no response.
ETA mentioned in the app is 2 days but we have not heard anything from them for the past 8 days since we first raised the issue with the images.
Hi there,
We appreciate your honest feedback.
We've been working hard to meet the high demand for Botika since the beginning of the new year and are hiring and staffing accordingly as fast as we can.
To be fair, we never charge credits for delayed photo fixes so those photos will be provided to you at no credit cost.
Our Senior Support Manager, Eugene, has been in touch with you throughout this issue and communicated the situation as quickly as possible.
We will continue to invest, improve and support fashion business with our platform.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
Absolutely amazing! While the beta images still need a little work with words, the production images are unbelievable. This has saved me hundreds of hours and has taken our store to a whole new level.
Thank you for your review.
We're happy to hear you were able to save time as well as upgrade your store's appearance.
Our beta flat lays product photos workflow keeps improving, so thank you for the feedback.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
It has limited capabilities, but what they do they do great! I can design a skirt with a provider, and upload the picture directly from Shopify to Botika. Then I select the model and the setting, and they give me a photograph that really works! Right now I can't select the accessories the model is wearing, but for now is way better than any alternative. Their support team was super responsive and kind too. Worth their rate. Waiting for more capabilities and children AI-models to give them a full 5!
Thank you for your review! We appreciate the feedback.
We're always open to hearing how we can improve and we're glad that you ended up happy with both our photo quality and customer service!
We will continue to improve and support fashion business as best we can.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
I DIDNT LIKE IT ,
We appreciate your honest feedback.
We're working hard to meet the high demand and expectations from you and the rest of our users. We will continue to invest, improve our platform to best support fashions brands in the best way possible.
We'd love to hear more from you on what's didn't you like and see if we can address it. Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
the worst customer service. They charged me without my consent, and they refused to answer my messages. the customer service is awful. not recommending this app.
Hi there,
Thanks for the feedback.
To be fair, we've been in constant contact with you throughout this issue and communicated the billing logic as quickly and efficiently as possible.
We're happy to have successfully resolved this issue to your satisfaction.
We will continue to invest, improve and support fashion business with our platform.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
Edited to update: While the app is the best I've found for AI imagery, the customer service is awful. I've summitted several requests and issues where images get stuck in generation or are poorly completed and there is no response. This is frustrating as the product is not cheap and has actually gone up in price a lot. There is also no add on option if you do an annual program. I feel like I've wasted a lot of time, money and credits as nobody is helping us and 15 minute edits often turn into 2-3 changes as they decide to add an extra foot (yes the model often has a 3rd foot that needs removed) to the models.
This app is a game changer - the images look fantastic and very realistic. Very easy to use, reasonably priced and great customer service. I've been using it for a few weeks now and I keep seeing improvements like more models. Sometimes it has issues with hands and feet, but with a quick circle of the issue you resubmit and they make the edits and get them back to you with the issues fixed.
Thank you for your review.
It is great to hear you enjoy the quality of the photos and find our platform easy to use! These are our two main goals :)
We constantly improve our models and photo issues such as hand and feet details, to get rid of the photo correction completely.
Please feel free to reach out to us via our in-app chat or at info@botika.io
The Botika team.
Amazing app. The models are very realistic, the solution is quick and easy to use and the team is very fast at helping with any questions we had so far. Most impressive app I have seen on Shopify App Store in a long time.
Thank you for your review!
We're glad to hear that you find our app useful and easy to use.
We will continue to add more models and backgrounds and improve our photo-realistic quality even further.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
Amazing app! Easy to use and gives quality pictures at low cost.
I love it!
Thank you for your review!
Great photos at great prices is exactly what we want to provide to our users.
Stay tuned for more exciting features and feel free to contact us if you need any assistance.
The Botika Team.
As the CEO of a company utilizing Botika, I'm beyond pleased with how it has revolutionized our approach to product imagery. Botika hasn't just saved us significant costs on photoshoots and photo editing, but it has also elevated our brand's presence in the market. The AI-generated model photos have added a touch of sophistication enhancing our product appeal. Most importantly, we've noticed a tangible increase in our conversion rates and revenue, a testament to the powerful impact of high-quality, engaging visuals on consumer behavior.
Thank you for your review.
We're glad to hear we make a real impact on your fashion business!
We're constantly working on expanding our platform's capabilities and improving the photo quality we offer.
If you have any additional questions, please feel free to reach out to us via our in-app support chat or at info@botika.io
The Botika team.
This is the best AI program for models hands down. The models look very realistic. This program is so easy to use once you figure it out, and when the images don’t generate properly the first time they always fix it and make it right the second time. Any issues I’ve had they were quick to respond with great communication. Hoping that in the near future we can get some animated AI models to make ads with.
Thank you for your review.
It is great to hear that you find our platform both top notch and easy to use!
We're constantly working on expanding our platform's capabilities and improving the photo quality even further so fixes are not needed. Video and animation is definitely in our roadmap.
If you have any additional questions, please feel free to reach out to us via our in-app support chat or at info@botika.io
The Botika team.