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the worst customer service. They charged me without my consent, and they refused to answer my messages. the customer service is awful. not recommending this app.
Hi there,
Thanks for the feedback.
To be fair, we've been in constant contact with you throughout this issue and communicated the billing logic as quickly and efficiently as possible.
We're happy to have successfully resolved this issue to your satisfaction.
We will continue to invest, improve and support fashion business with our platform.
Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
The app didn't generate photos and showed an error. They don't have a cancellation form and won't allow you to cancel. When you contact them, they will push you to keep trying the service while they charge you.
Thank you for the feedback.
Unfortunately, you weren't able to generate photos since you used an heic file format which we don't support. We recommend using jpg, png or webp files only.
We happily approved a full refund even though we don't offer them since we have a free trial which allows you to evaluate if our app is a good fit for your businesses.
Lastly, we are always open to feedback about how we can improve.
We have many happy users with stores similar to yours and we think our product is a great fit for your business.
We would be happy to help you try our app again, if you're open to it.
If you have any additional questions, please feel free to reach out to us via our in-app support chat or at info@botika.io
The Botika team.
Absolutely the Worst AI Imaging Experience — Avoid at All Costs
Botika AI is hands down the most frustrating and unreliable AI imaging tool I’ve ever used. The service is appalling — not only is the image generation wildly inconsistent (same prompt, different results every time), but even after personally providing clear reference examples to their customer service team, they still couldn’t get it right.
And that’s when you can actually get a response — which you likely won’t. I waited over four days without a single reply to multiple emails during the working week. Zero accountability. Zero follow-up. Just silence.
The platform itself feels broken, chaotic, and completely disconnected from the needs of anyone who wants consistent, usable AI-generated content.
Do yourself a favor and stay far away from this software. There are far better alternatives out there — Flux.ai is miles ahead, cheaper, and actually works. I wish I had done my research before wasting time and money here.
Don’t make the same mistake. Botika AI is a disaster.
We appreciate the feedback.
We'd also like to be fair and address your point one by one:
1. Photo quality issues - We're sorry that our results didn't met your quality standards. We're constantly working on training and improving or AI data models. In addition, we’re working on the next version of Botika's AI engine, which will dramatically reduce the need for fixes as well as improve their delivery times, further automating a lot of the processes they include. In addition, the credits for these images are 100% refunded.
2. Customer service - We currently commit to one day response time and we've already expanded our support team to improve response time.
We will continue to invest, improve and support fashion business with our platform.
Finally, we would love to continue the discussion to make sure we get all of your feedback. Please feel free to reach out to us via our in-app chat or at support@botika.io
The Botika team.
100% app built to scam . Don't put your card in there and don't believe their professional replies in reviews forums. I wasted my money in there and they are scammers.
Hi there,
It seems you own a shoe brand, and unfortunately we currently don't support footwear brands. We focus on clothes to generate the best quality of apparel photos possible.
Finally, Please feel free to reach out to us via our in-app chat or at support@botika.io if you have any further questions/feedback.
The Botika team.