Botika Connector

Hola,

Gracias por tu feedback.

Lamentamos que tu experiencia no haya cumplido tus expectativas en cuanto a la calidad de las imágenes. Revisaremos tus proyectos y nos aseguraremos de abordar cualquier problema de calidad que detectemos en las próximas actualizaciones del motor de IA de Botika.

En cuanto al inconveniente técnico con la cancelación de tu suscripción, hemos verificado nuestros registros y nuestro equipo de soporte ha aprobado tu solicitud de reembolso.

No dudes en contactarnos a través del chat dentro de la aplicación o en support@botika.io si tienes más preguntas o comentarios.

El equipo de Botika.

Hi there,

Thank you for the feedback.

Our free trial results do come with watermarks and if you like the results and decide to upgrade we remove them retroactively. This is common practice and we feel it is a great way to let you evaluate our solution with on strings attached.

Regarding the settings from the original image - This is a part of our on-model flow and by preserving many of the original image features, we're able to offer unparalleled image quality. We also support flat lay and mannequin photos as part of our beta workflows. These offer more flexibility in terms of poses and sizes, but are currently less accurate and consistent. We're constantly improving them.

Finally, Please feel free to reach out to us via our in-app chat or at support@botika.io if you have any further questions/feedback.

The Botika team.

Hi Michael,

We appreciate the feedback.

We'd also like to be fair and address your point one by one:

1. "the App does not work with any detailed clothing or accessories like sunglasses or jewelry" - our FAQ section clearly states that we currently don't support accessories in general including jewelry.

2. "The App does not reveal this to you this up front, only after you have paid and wasted time" - We offer a free trial, to allow users to try out the platform so and understand exactly what their getting when they purchase a licenses to the Botika platform.

3. "For regular clothing, there are too many revisions required and the time delays are too long" - We're the only generative AI platform for fashion that offers multiple revisions included on your plan at no additional cost. We're doing our best to provide them as quickly as possible.

4. "The technical team do not like any feedback... they should offer options with shorter hair" - Quite the opposite. We welcome user feedback and are proud to say our product roadmap is almost entirely built on users request. We accepted your feedback and are working very hard to add more models with various hairstyles as well as more over hairstyle. Expect more later this year on this

5. "Rather than accept my constructive feedback, I was dismissed with an arrogant response" - We apologize if this is the feeling you were left with, but this is never our intent or how we handle our customers. We will review your case again, and make sure we learn from it to improve.

We will continue to invest, improve and support fashion business with our platform.

Finally, we're happy to continue the discussion and see how we can resolve this situation. Please feel free to reach out to us via our in-app chat or at support@botika.io

The Botika team.