BotSpace: AI Chat & Helpdesk
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AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
Most shoppers don’t buy on their first visit, leaving you with abandoned carts and unanswered questions. BotSpace’s AI agent turns these into sales by instantly answering questions on your site and Instagram, then following up via WhatsApp or automated Voice calls to recover carts. It also automates support tasks (order updates, returns, FAQs) so customers get 24/7 help without adding to your workload. Result: more conversions, recovered revenue, and happier customers—all from one platform
- Recover abandoned carts with AI follow-ups on WhatsApp and Voice
- Convert website and Instagram visitors by answering questions instantly
- Send automated order confirmations, shipment tracking, and more.
- Automate order edits, tracking, returns, and FAQs 24/7
- Send personalized campaigns based on Shopify customer segments
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Voice
- SMS
- 20+ Integrations
Categorie
Messaggistica in tempo reale
Risposte automatiche
Prezzi
Puoi ricevere addebiti esterni da BotSpace separatamente rispetto alla fattura Shopify. Maggiori informazioni
Free
Gratis
Funzionalità
- 1 seat
- Upto 5 workflows
- Shared inbox
- Broadcasts
- Integrations
- Analytics
Pro
$15 /mese
AI charged additionally based on outcome
Funzionalità
- 5 seats
- Upto 10 workflows
- AI agent
- AI copilot
- AI moderator
- AI insights
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (31)
Mi son trovato abbastanza bene con l'assistenza clienti! Il collegamento con whatsapp è buono. Grazie
Do not fall in trap of Botspace! in hindi there is a saying " itne mein itna hi milega" fits very truly fro them. They are cheap and so is their service and app! They don't have very basics features of whatsapp and is the most inconvenient app ive ever used. Their sales guy ANMOL is a biggest scammer i've come across. Very unprofessional and has no idea how to manage a client and moreover help them. Pay more and use better services like Interakt or Bitespeed but save your business from Botspace. All the reviews you see here are requested by Anmol immediately after onboarding them, none are organic! Your customer care journey will definitely go for a toss. You;ll keep raising tickets and the shameless team will not even acknowledge it.
Nishant, we’re sorry to hear that and would like to clarify a few points.
You are currently on our Pro plan, which does not include a dedicated Customer Success Manager. Higher-tier plans with dedicated support and faster SLAs were offered earlier, but you chose not to opt for them.
Support levels are aligned with the plan selected.
The app disablement happened because Shopify temporarily froze your store, which automatically disables third-party apps at the platform level. Once access was restored, our team resolved the issue within 12 hours, which falls within the SLA for your plan.
Our team has been supporting your account consistently since November, and while we understand frustrations can arise, we believe the effort we have provided does not reflect the description you shared.
We remain open to constructive feedback and are happy to improve wherever possible.
I’ve been using BotSpace and the experience has been genuinely impressive...Their AI handles queries smoothly with a very well-structured workflow that actually saves time. On top of that, the customer support is quick, helpful, and easy to communicate with.
Overall, it feels like a reliable tool built by a team that really understands user needs.
Thank you for your review! It means a lot to us.
Assistenza
Assistenza per l’app fornita da BotSpace.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
House 1, Lane 3, Shankar Nagar, Kharadi Road, Pune, MH, 411014, IN
Lanciata
22 dicembre 2023
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