BotSpace: AI Chat & Helpdesk
Galerij met uitgelichte afbeeldingen
AI-agent voor verkoop, support en klantbehoud via chat, WhatsApp, Instagram, e-mail, spraak en sms
De meeste shoppers kopen niet bij hun eerste bezoek, waardoor je achterblijft met achtergelaten winkelwagens en onbeantwoorde vragen. De AI-agent van BotSpace zet deze om in omzet door direct vragen te beantwoorden op je site en Instagram, en dit vervolgens op te volgen via WhatsApp of geautomatiseerde telefoongesprekken om winkelwagens te herstellen. De app automatiseert ook supporttaken (bestelupdates, retouren, veelgestelde vragen) zodat klanten 24/7 hulp krijgen zonder jouw werkdruk te verhogen. Resultaat: meer conversies, herstelde omzet en tevredener klanten — allemaal vanaf één platform
- Herstel achtergelaten winkelwagens met AI-follow-ups via WhatsApp en spraak
- Converteer website- en Instagram-bezoekers door vragen direct te beantwoorden
- Verzend geautomatiseerde bestelbevestigingen, tracking van zendingen en meer.
- Automatiseer 24/7 het bewerken van bestellingen, tracking, retouren en veelgestelde vragen
- Verzend gepersonaliseerde campagnes op basis van Shopify-klantsegmenten
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Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
- Voice
- SMS
- 20+ Integrations
Categorieën
Berichten versturen in real time
Geautomatiseerde antwoorden
Prijs
Er kunnen door BotSpace externe kosten in rekening worden gebracht, los van je Shopify-factuur. Meer informatie
Gratis
Gratis
Functies
- 1 gebruiker
- Tot 5 workflows
- Gedeelde inbox
- Broadcasts
- Integraties
- Analytics
Pro
$15 /maand
AI wordt extra in rekening gebracht op basis van resultaat
Functies
- 5 gebruikers
- Tot 10 workflows
- AI-agent
- AI-copilot
- AI-moderator
- AI-inzichten
Gratis proefperiode van 14 dagen
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Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (29)
Do not fall in trap of Botspace! in hindi there is a saying " itne mein itna hi milega" fits very truly fro them. They are cheap and so is their service and app! They don't have very basics features of whatsapp and is the most inconvenient app ive ever used. Their sales guy ANMOL is a biggest scammer i've come across. Very unprofessional and has no idea how to manage a client and moreover help them. Pay more and use better services like Interakt or Bitespeed but save your business from Botspace. All the reviews you see here are requested by Anmol immediately after onboarding them, none are organic! Your customer care journey will definitely go for a toss. You;ll keep raising tickets and the shameless team will not even acknowledge it.
Nishant, we’re sorry to hear that and would like to clarify a few points.
You are currently on our Pro plan, which does not include a dedicated Customer Success Manager. Higher-tier plans with dedicated support and faster SLAs were offered earlier, but you chose not to opt for them.
Support levels are aligned with the plan selected.
The app disablement happened because Shopify temporarily froze your store, which automatically disables third-party apps at the platform level. Once access was restored, our team resolved the issue within 12 hours, which falls within the SLA for your plan.
Our team has been supporting your account consistently since November, and while we understand frustrations can arise, we believe the effort we have provided does not reflect the description you shared.
We remain open to constructive feedback and are happy to improve wherever possible.
I’ve been using BotSpace and the experience has been genuinely impressive...Their AI handles queries smoothly with a very well-structured workflow that actually saves time. On top of that, the customer support is quick, helpful, and easy to communicate with.
Overall, it feels like a reliable tool built by a team that really understands user needs.
Thank you for your review! It means a lot to us.
It's good App for E-commerce business automation and it's affordable too will recommend to others as well to use this, my support executive is anmol special thanks to him at helping me on every step
Thank you for your review! It means a lot to us.
Ondersteuning
App-ondersteuning aangeboden door BotSpace.
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Ontwikkelaar
House 1, Lane 3, Shankar Nagar, Kharadi Road, Pune, MH, 411014, IN
Geïntroduceerd
22 december 2023
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