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We've been using Boxify for nearly a year and love how it makes shipping products so easy. We also find the customer service exceptional. Whenever there's a question, or a new spreadsheet of product dimensions to update, we get answers right away. And they're good answers--the staff take time to read the question and then to answer it.
We have been using this app for a good while now. Works great and the support is stellar. They answer quickly and promtly. With straight forward answers that solves the issue with ease. Highly reccomended.
Customer Service is exceptional and the app has performed perfectly for many years. If you need to show real dimensional shipping rates to your customers and give your staff the box size to use this is your app.
We needed a solution to properly calculate multiple sized boxes and packaging with our negotiated UPS rates to apply at checkout, and Boxify has been the absolute best for our needs. The app is straightforward and works 100% of the time. When I needed to reconnect the API, Dave at Boxify responded to my email so quickly. It is so nice to work with an app that values the support of their customers, as much as they do the quality of their product. The peace of mind I have that my customers are getting a proper shipping quote, as well as knowing that I have access to support from a real person is invaluable.
Amazing app, easy to use, and fantastic email and phone support. Boxify helped me resolve an issue I've been dealing with for months. i wish I heard of them sooner
Straightforward and easy to use. Very responsive support.
This product is great for getting precise shipping costs! Highly recommended for anyone not using a fixed-rate shipping approach.
My company has used Boxify for several years. It has worked very well for us. In fact, we are adding Boxify to a brand new store.
I have needed assistance in setup a few times, so I emailed Boxify with my issues. They responded VERY quickly (within 30 minutes today) with the answer. I did not get some automatic reply or some generic email. I could tell that I was emailing an actual person (David). He helped me with everything I needed.
I almost NEVER review anything, as I am quite busy, but Boxify has been THAT good and they deserve it.
No program for calculating shipping is perfect, but I would say that Boxify is as close as it gets for our needs. We sell products of varying weights and sizes (motorcycle parts), and Shopify's shipping could not come close to handling our needs.
I would HIGHLY recommend Boxify.
Fills in almost any gap we run into with Shopify native shipping features. While many times those Shopify features get the job done, Boxify makes our fulfillment much more efficient and flexible.
Customer service is almost always a weakness with apps. Boxify is one of the best we have encountered. Fast replies and clear answers to our questions about app capabilities.
We have been using Boxify for as long as we've been retailing through Shopify, and it's hard to imagine how our website would function without it. Our products are all one of a kind and are wildly different sizes, so the default shipping options with Shopify simply wouldn't work for us. We recently went through a shipping transition that wouldn't have been possible if it weren't for Boxify and the next level customer service and explanations of everything that they provided for us. Dave and the whole team - thank you so much!