Omtaler (182)
Raffiner
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Etter vurdering
We have been using Boxify for years, and the software has been exceptional and up to our standards. The customer support is high quality, and they are very quick to respond. Specifically, Dave at Boxify provides exceptional help.
Boxify solves many of our issues that we weren't able to solve in any other way as simply or cost-effectively. We needed a solution that could easily handle shipping quotes to customers on Shopify for multiple box shipments and especially for single SKUs that contained multiple boxes. This alone has saved us a lot of pulled out hair (and expense for incorrect shipping quotes from Shopify and couriers). Boxify also calculates and passes recommended box sizes in the Shopify order notes, which helps us greatly speed up the packing process, and has a lot of flexibility around different shipping zones, adjusting shipping rate quotes, etc.
Dave @ Boxify support is absolutely fantastic, he's helped us several times with shipping cost or process mysteries (it's never the software's fault, usually us or a courier doing something weird) by digging deep into the issue and recommending solutions.
We can't recommend this app enough. It's our "If we only could have 1 app, this would be it" app.
Excellent support
Excellent app with tremendous support. Would highly recommend, this app has helped our back end staff with assembling orders, and the pos be able to properly calculate live shipping accurately. It is a little wonky by necessity but the support is great at walking you through everything.
Although I haven't used the app longer than a couple weeks, I am giving 5 stars based on support alone. The folks at Boxify have provided thorough support quickly and effectively each time I've had a question and even go as far as providing suggestions outside the scope of their own app to help me, when necessary. I feel like I'm in good hands with Boxify and that I can continue using them confidently knowing help is there when I need it! And let's be real, I'll NEED IT! Thanks guys!
Boxify does what it says it does, and it makes it easy to do. We have over 500 products, and with their upload form it was easy to get them all set up. The support is really a cut above- I had questions during set up, and they were all addressed promptly and in detail. Whenever it looked like I had hit a snag, Support was there and had either an explanation or a workaround. Would highly recommend if you have many products of different sizes, or customers buy in bulk! I think this app is going to save us a lot of time, money and headaches
Customer Service is exceptional and the app has performed perfectly for many years. If you need to show real dimensional shipping rates to your customers and give your staff the box size to use this is your app.
We've been using Boxify for nearly a year and love how it makes shipping products so easy. We also find the customer service exceptional. Whenever there's a question, or a new spreadsheet of product dimensions to update, we get answers right away. And they're good answers--the staff take time to read the question and then to answer it.
We have been using this app for a good while now. Works great and the support is stellar. They answer quickly and promtly. With straight forward answers that solves the issue with ease. Highly reccomended.
Straightforward and easy to use. Very responsive support.