Reviews (175)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise shipping calculations, especially useful for products of varying sizes and weights. It enhances Shopify's default shipping capabilities and supports complex requirements with features like multiple box sizes. The app integrates seamlessly with UPS and FedEx for real-time rates. Merchants also praise its reliability and exceptional customer support, particularly highlighting the responsiveness and effectiveness of support representative Dave.

February 23, 2017

Dave is very prompt and responsive to our questions and very helpful with bulk uploading of dimensions to our store. This product works wonderfully for our needs and seems to be solving our problem of dimensional weight calculation. If you are having cost issues with dimensional weight vs. true weight, this is the app for you!

Fifthelementonline
United States
Over 7 years using the app
October 22, 2016

Boxify app solved the issues we had in the past for more accurate shipping fees for our customers. The support team is extremely helpful and always reply to you quickly when you need that help right away.

Thegoodliver
United States
About 7 years using the app
December 8, 2022

Dave at Boxify is quick to jump on a call and offer support. When your dealing with a down system, a 1:1 conversation is sometimes all that is needed. He is experienced, knowledgeable and willing to go the extra mile.

DiamondBoxx
United States
About 7 years using the app
January 30, 2016

I was an early adopter of Boxify and I have been happy from beta through its current production version. I originally installed it because Boxify was the most cost-effective way for my store to calculate the dimensional weight of widely varying sized products inside of multiple sizes of boxes. For example, one purchase may be a guitar, the next a pack of strings, while the third purchase is an amplifier plus an effect pedal. Boxify is able to calculate the most efficient packaging for each of these scenarios and then estimate the FedEx, UPS, and USPS costs using dimensional weight. Early on I requested the addition of USPS to the shippers Boxify supports and the developer not only added it but also went out of his way to inform me of its availability, which I consider to be excellent customer service.

Distortion Brothers Guitar Shop
United States
Almost 7 years using the app
March 7, 2023

Great app to streamline our shipping! Speedy and helpful customer support, wouldn't go anywhere else!

Atlas Preservation
United States
Over 6 years using the app
July 25, 2016

This online E-commerce is a new thing to me. Building my own site has been very challenging a huge perk is to have apps like Boxify have amazing customer service! The dimensional packaging is also great when your store has LARGE and small items! Thanks Dave!

Ige Inc
United States
About 6 years using the app
January 12, 2018

Really appreciated Dave and his customer support. I had an issue with my negotiated rates and he jumped through hoops to help me nail down the issue. Which was on my end of course. Now my dimensional weight headache is gone.

Farmers Friend
United States
Over 5 years using the app
May 15, 2023

I have had Boxify for about 2 years now. I feel that Dave at Boxify is the best support i have ever experienced. He will never let you down and replies immediately. Because of Dave, Boxify is my best app by far and i will never discontinue his service!
Mike Curci
Soda Parts express

sodapartsexpress.com
United States
Over 5 years using the app
December 4, 2019

This is a great solution to get real-time shipping rates. Their support is outstanding and they have a great response time! Highly recommend this app.

Cultus Artem
United States
Over 5 years using the app
April 12, 2022

Great app, great customer service. Dave is extremally helpful. App works perfectly for our complicated shipping.

District Leathers
United States
Almost 5 years using the app