Avis (178)

Note globale
4,4
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 10 % des avis sont des avis à 1 étoiles
31 juillet 2024

The guys couldn’t have been more helpful during our set up. Any small issues were resolved straight away and we’re really looking forward to using bundle builder on our store

Lylehill Farm
Royaume-Uni
8 mois d’utilisation de l’application
Staytuned a répondu 2 août 2024

Hey there Lylehill Farm and team!

The team had a wonderful time help you out! We're glad that we were able to fix everything during set up. We will continue to work on ...

3 septembre 2024

I've been a customer of Shopify for years with several businesses. This is the best box builder, gift builder app. I had a couple of questions about it and Bunny is awesome with support. Patient, kind and funny. When you are stressing about your website the last thing you want is rude customer support.

I am going to use this app for my other business, as well. If you have a question, don't ...

Weirdoughs
États-Unis
6 jours d’utilisation de l’application
Staytuned a répondu 5 septembre 2024

Hey there Weirdoughs team!

Thank you so much for your kind and helpful feedback. Bunny had a great time helping you out! We're glad that you received the support you needed, ...

15 juillet 2024

We've tried all of the bundle apps from the store and this is hands down the best value. It's probably has 90% functionality of all other apps with a reasonable pricing structure where you are not locked in paying for the revenue the app assisted to generate. It also has a ways to customize the experience which other apps mostly missing. Highly recommend.

FlightSimBuilder
États-Unis
Environ un mois d’utilisation de l’application
Staytuned a répondu 19 juillet 2024

Hi there FlightSimBuilder and team!

Thank you so much for taking the time to share your experience with our app! Your recommendation will surely take us a long way.

If you ...

12 juillet 2024

We have been using this app for nearly two years, and it has proven to be a reliable and valuable asset to our business. The support team—Lauralynn, Rafael, Bunny, Myam, and Arcealito—has been exceptional, consistently providing quick and effective responses to any issues we've encountered. Their dedication to building a great product and helping their clients succeed is evident.

The back-office ...

Foodiepages
Canada
Environ 2 ans d’utilisation de l’application
Staytuned a répondu 15 juillet 2024

Hi Tom,
Thank you so much! The fact that you've built your business around our app is an honor we take incredibly seriously. We aim to be excellent partners to you, and are ...

25 juin 2024

Really straightforward app to install and set up; great upgrade and excellent customer service - wouldn't hesitate to recommend!

Irish Design Shop
Irlande
Environ 2 ans d’utilisation de l’application
Staytuned a répondu 26 juin 2024

Hi there Irish Design Shop and team!

Your recommendation is highly appreciated! We're glad that you had an amazing experience with our app and the customer service we provide ...

14 février 2021

This app is amazing as is but we're really giving this review for how helpful the developer and the team is. We need to really customize our experience out and were struggling to see how we could make this work best for our very specific needs. We figured before we hired someone to customize further we'd reach out to the team to see how they could help and they have been AMAZING. They have gone ...

Not Your Basic Box
États-Unis
Presque 4 ans d’utilisation de l’application
Staytuned a répondu 15 février 2021

Thank you so much for such a kind review!

Modifié le 5 septembre 2024

I prefer the last version but it's still be useful for our store.

Les Savoureux
Canada
Presque 4 ans d’utilisation de l’application
Staytuned a répondu 28 octobre 2020

Thank you so much! It's been a pleasure to work with you.

Modifié le 15 mars 2023

Great app. Recently experienced some glitches with inventory updating but we were able to get the situation resolved. We much appreciated the great customer service!

Gift Smack Gift Company
Canada
Plus de 3 ans d’utilisation de l’application
Staytuned a répondu 13 mars 2023

Thank you so much for your amazing feedback! We're glad to hear about your satisfaction with the customer service you received. Please let us know if you need help with ...

3 juin 2024

Excellent support, bon suivi, rapide et très professionel.
Un gros merci

Sexy Surprise
Canada
Plus de 2 ans d’utilisation de l’application
Staytuned a répondu 5 juin 2024

Hey there Sexy Surprise and team!

You just made our day with this amazing review! We're thrilled to hear that our support team was able to help you out. If you need anything ...

Modifié le 2 août 2024

Edited from 1 star:
Our business encountered some very frustrating issues with the app that have recently been resolved. The process was lengthy due to back and forth communication and trying to determine which side the issue was on. I initially wasn't happy with the responses we got from Bundle Builder requesting help. That being said, as soon as Hannes from the customer service team reached out ...

Euclid Farms
Canada
Plus de 3 ans d’utilisation de l’application
Staytuned a répondu 4 avril 2024

Hi Hilary, I'm so sorry about the poor experience you've had with us. It's true that the technical issue isn't actually being caused by BundleBuilder, but we definitely could ...