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Really straightforward app to install and set up; great upgrade and excellent customer service - wouldn't hesitate to recommend!
Hi there Irish Design Shop and team!
Your recommendation is highly appreciated! We're glad that you had an amazing experience with our app and the customer service we provide. We will continue to work hard to improve our service.
If you need any help or have questions, you know where to reach us!
Excellent support, bon suivi, rapide et très professionel.
Un gros merci
Hey there Sexy Surprise and team!
You just made our day with this amazing review! We're thrilled to hear that our support team was able to help you out. If you need anything else, in the future, you know where to reach us!
Thank you for choosing Bundle Builder!
After the new release, the app is not supporting to any 3rd party payment gateways. Also support is very bad and not helpful.
Solid app. I usually dont have a problem and if there any glitch, developer takes care pretty fast any issues.
Hey there Yuti Gift Box and team!
Thank you so much for taking the time to leave us a review! Your support helps us a lot and we appreciate it a lot.
If you need any assistance, you know where to reach us!
Have had multiple issues with this app - one day it's working just fine, the next day all of a sudden the prices have changed all over the place. The customer support has been no help - I've requested help multiple times and they basically always say it's an issue on our end and we need our web developer to deal with it. We are a tiny shop and definitely do not have a web developer on deck. Currently looking for a new app.
Hi Hilary, I'm so sorry about the poor experience you've had with us. It's true that the technical issue isn't actually being caused by BundleBuilder, but we definitely could (and should) have handled this better. I'll be reaching out to you directly to see if there's anything I can do to help clear this up for you and hopefully restore your trust.
Hannes Bez | Director of Customer Experience
Thank full for this app and also the costumer care is great. Thank you!
Hey there IKDANKJOU Team!
I'm glad to hear that our support team was able to help you out! We take pride in making sure that our merchants get the support the support they need, and we're very happy with the feedback you provided!
If you need anything else or have any questions, please don't hesitate to reach out. Thanks for choosing BundleBuilder!
The app is not working well, lots of bugs and you will face problem with your inventory and of course the support is slow like the app slows down your website.
Easy to use and very helpful customer support agents! I had an issue adjusting the shipping price for a bundle and one of their agents walked me through the process. He even recorded a video for me to follow. (shoutout to Rafael) Very satisfied with the app!
Hey there Knock Thrice team!
Thank you for the amazing review! We're glad you found our app easy to use and that Rafael provided exceptional support. He'll be thrilled to see this review!
Please let us know if you need further assistance, we're here to help!
We've used this app on our gift site for nearly 3 years. It's one of the most used features on our site as it allows customers to build their own box. We've had no issues thus far and are happy to continue using it.
Hi Box of Zeal team, we are delighted to be a core part of your business! Your use of the app is a wonderful example of how to use our app to delight customers and increase your AOV! Excited to continue supporting you as you grow and start using more personalization features!
-Lauralynn
Great app. Fantastic support. 5 stars.
Thank you so much! We always love talking to you. Happy to help!