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Excellent app and customer service to help a big dumb dumb like me create a fantastic box builder. Definitely recommend.
Thank you! We had a good chuckle at "big dumb dumb" because that was instantly relatable for all of us on the Customer Experience team. Luckily our scrappy developers are a brilliant bunch, so we're all in good hands.
What an elegant app! Easy to use, fast to set up, and the results are spectacular! I am beyond thrilled!
Thank you so much! I dare say your concise, eloquent review is even more elegant than our app. :)
This app has helped to streamline my onsite user experience! It was straight forward to set-up and support are quick to respond and very helpful!
Thank you so much :)
I downloaded this app a few months ago and loved the look and feel of it, but couldn't figure out how to get it to work right for my store. So, I deleted it and tried 5 more apps (probably all of the custom box builder apps available on shopify). I was not happy with any of those, and downloaded this app again. I decided to reach out to customer service to help me. I was so shocked with the help I received. Hamza fixed my tech issues almost immediately, and he was super responsive to any of my questions. I give an A+ for communication and support! Add that to the fact that the builder is of great quality, I am very excited to use this in my store for years to come.
Hi there!
Thanks for your review. You hit on something we are really excited to improve, the onboarding experience. Our app can do so much (as you know), and we should do a better job of teaching folks how to use it.
We are so happy you stuck with us, and reached out to our stellar support team to help you. Just like your products, we aim to be practical.
Thanks for putting your builder on your homepage.
Shoot us a note whenever you need more help! 👶
The best box building app available on Shopify (and we explored many!) - extremely quick and helpful support - we had some quite particular requirements and Hamza sorted them out for us in a matter of a couple of hours. Highly recommend!
Babu team, hi! We are so proud to have you as a merchant because you have won the award for the merchant with the most live builders... you have 20 builders on your site! Hamza is a masterful problem solver, so we are happy he was able to put a smile on your face!
We are pleased to be a tool for you to help ensure kids are dressed in the cutest, comfy and functional clothing!
Shoot us a note if you ever need more help and thanks for the review!
App is working fine and is a great add from my website . Initially I had some problems but the support team help me figure it out the problem.
Thank you for the review! Glad we were able to sort out your issues.
I used the app to help me build a customised subscription box. Had a few minor issues adding and linking products from my online store but support team were extremely helpful and even provided a quick video to ensure I was able to do this independently going forward. Very timely and helpful support team.
Thanks for your review! You actually did all Box Builder users a favor - your questions prompted us to create new helpdesk content which will help others get set up better and faster in future, so thank you for that as well!
We used this app to sell personalized jackets for our customers. We had a few steps in our “builder”. The first step was a content step, where we had a bunch of designs to highlight the product, and why it was great. The next steps were personalization, selecting a size, selecting a sleeve for embroidery, and then sharing the embroidered initials. All of the personalizations were then located in the notes section of the order. It was super easy for us to fulfill, and we avoided back-and-forth communication with our customers to get all the details within the shopping experience. We loved using this builder for our personalized product!
Hi! We are so pumped to hear that our app was the perfect way to sell your personalized jacket. Although our name is "Bundle Builder", we have some great features for personalization (as you know!).
We love hearing how you used the different types of "steps" to customize the experience. The "content" step is a great (and open ended tool) to truly DIY, and we loved seeing how you did it!
Thanks for the great review!
I've been using Shopify for over 12 months now and I almost changed platforms as I needed the website to fulfill a certain purpose... until I come across BoxBuilder! Literally the perfect app for what I need! I had an issue setting up the subscription section but Hamza helped me within 24 hours and solved it straight away!! I highly recommend it, especially if you are looking for an app that thinks out of the box for your customer's ordering process!
Thanks so much for this detailed review! Not only made us feel all warm and fuzzy, but also gets extra points for that pun near the end.
I've been receiving fast service from their nice personnel. Very happy with how my website has turned out!
It was our pleasure to work with you! Keep us posted on when your store launches, we are super excited to see it!
Also, if you have any other questions as you're gearing up for launch, don't hesitate to reach out!