Avaliações (176)

Classificação geral
4,3
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 10% das avaliações são de 1 estrelas
23 de agosto de 2022

We purchased boxbuilder for our 400+ products. What we like about this app:
- ease of use/set up : everything is intuitive, you do not need to be an expert to configure the app. It's also quick to set up.
- built-in options to customise the app the way you like
- speed: we were afraid the app would lag or slow the process of choosing products to add in the bundle as we have several hundred products to chose from. But no issues there, the whole process is fast and working 100%. UX good. - kind support
What we liked less about the app: so far, everything seems to be working fine so nothing to say here.
There are a few cosmetic changes that we wish(ed) to make and that are not available in the options (font size, color this or that, buttons here or there, etc) but the app's support has been very responsive and making the code changes as we asked.
... so we do recommend boxbuilder, you can safely try it out!
Cheers

Luciole et Petit Pois
França
Mais de 2 anos usando o app
Staytuned deixou uma resposta 29 de agosto de 2022

Merci!!

We are so appreciative that you wrote a review for us, especially that you wrote such a detailed review for us.

Our app can be so helpful for merchants with large numbers of SKUs (like you), so we worked hard to ensure it was fast as lightning ⚡ to handle that many SKUs, and we are so happy you appreciate that speed!

Thank you again, and we are happy to support any more customizations you'd like!

1 de dezembro de 2021

Really easy to set up and the customer service is great. Super helpful and even took on my suggestions when i gave it to them.

RAPSCALLION_SODA
Reino Unido
Aproximadamente 2 anos usando o app
1 de fevereiro de 2022

This is the perfect app if you are looking for customers to be able to build your own gift box within your website. Can select when products you include and the steps. Makes it easy and gives customers a good experience. Support has been helpful in answering my questions and helping me.

Petite Co au
Austrália
Aproximadamente 2 anos usando o app
Staytuned deixou uma resposta 16 de fevereiro de 2022

Thank you for taking the time to write this review! Our team learned a few things from answering your questions, so it looks like we're actually helping each other.

9 de maio de 2022

J'utilise cette application depuis plus d'1 an. Malgré quelques soucis de bugs, l'équipe de Box Builder est très réactive et vous accompagne pour trouver la meilleure solution.

Ô les Box
França
Aproximadamente 2 anos usando o app
15 de outubro de 2020

I required an App that allowed my customers to build a box of products, starting with the required item of the box itself before they could proceed to adding products. When researching the right App for me, I noticed this feature seemed to be missing from other similar Apps. The Box Builder has met every need in terms of creating the best build-a-box experience for my customer. I'm in no way tech-savvy, and it was surprisingly quite straight forward to use. Their support guy Andrew was available to answer all of my tedious questions and concerns, even over the weekend when I wasn't expecting a response. He quickly solved the issues I encountered- trust me, there were many (from my end, not the App!)- and thankfully was very patient with me! Overall, I'm very happy with the App and support I've received, my website looks and works beautifully. I highly recommend the App (and my website- theparceledit.com.au !! ;) #SneakyPlug)

The Parcel Edit
Austrália
Aproximadamente 2 anos usando o app
Staytuned deixou uma resposta 16 de outubro de 2020

Thank you so much for the review! The site looks great, plug away!

3 de janeiro de 2022

This app is both customer and merchant friendly in ease of use. The support team is really amazing - I've had a couple difficulties with my builders and the team has been committed on multiple occasions to troubleshooting and walking me through options that are most applicable and beneficial to my store.

shop.txiki
Estados Unidos
Aproximadamente 2 anos usando o app
Staytuned deixou uma resposta 14 de fevereiro de 2022

Thanks for your great review! We loved working with you. I think we may have learned just as much from helping you as you learned from us!

14 de outubro de 2020

This is exactly the app that I've been searching for! The support team, specifically Andy, was super helpful. Andy went above and beyond to answer my questions and to make sure everything was set up properly. I highly recommend this application, and thank you to the Box Builder team!

TABI JET SETS
Estados Unidos
Aproximadamente 2 anos usando o app
Staytuned deixou uma resposta 14 de outubro de 2020

Thank you so much for the review! It's been a pleasure.

25 de janeiro de 2022

I have used this app for my client and the app is great. Support persons are also helpful. I have used the support for the issue coming in my website and the support helped me in that

gogoboxshop
Filipinas
Aproximadamente 2 anos usando o app
Staytuned deixou uma resposta 16 de fevereiro de 2022

Thanks so much for your great review! Happy we could help out. We pride ourselves on our customer service.

17 de maio de 2023

Support is great.

I had some trouble with my load speed and the team were very quick to help. They suggested areas for me to improve my box builder.

I appreciate approach the fast action. Thank you so much!

The Label House Collection
Austrália
Aproximadamente 2 anos usando o app
Staytuned deixou uma resposta 17 de maio de 2023

Thank you so much for this amazing review! We are glad to hear that our team was able to provide a quick answer to your inquiry and provide suggestions to improve your builder. You definitely made their day with this awesome review!

Please feel free to reach out if there is anything else we can help you with! Cheers!

17 de janeiro de 2023

I will start by saying that we aren't live with this on our site, so I can't yet speak to how well it works over time. I am hopeful that it will be a great solution for us and hope that the team is able to work through the glitches and get their app humming along consistently.

That being said, I tested out at least 30 similar type apps to try to find one that could do what we needed and this one is the ONLY one that checked all of the boxes for us. Some features that made this one stand out are:
1) the ability to show all of the variants individually as selections
2) the ability to select products by collection
3) the ability to create different selection criteria for each step of the box/kit/bundle creation. For instance, on step 1, a person can select 1 of the options, but on step 2, they can select 1-4 of the options
4) the ability to create forms that collect information throughout the box/kit/bundle building process
5) the ability to create customized tiered pricing depending on the items selected.
6) the ability to manage the product/variant inventory and have those updates reflect in the kit/box/bundles

I have experienced some glitches as I've been testing it, but migrating to their newest "Simple & Fast" option did solve the primary issue I was facing. The support team has been very responsive, respectful, and helpful as I've had questions or run into problems. So I am hopeful this will be an integral part of our new website and help things run smoother on the front end and the backend.

Pilla
Estados Unidos
Aproximadamente 2 anos usando o app
Staytuned deixou uma resposta 17 de janeiro de 2023

Hi team Pilla!

We feel so seen (get it??) Your review just made our day!

Your product selection is a perfect use case for our app, as it seems you sell single products, curated kits and build your own. We are eagerly awaiting to see your full site to see your plans for merchandising, so we can continue supporting you.

If you experience any more glitches, shoot us a note and we will work with you to resolve.

Thanks again for giving us a shot (get it? We are having lots of fun with glasses and shooting jokes 🤓)