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App is working fine and is a great add from my website . Initially I had some problems but the support team help me figure it out the problem.
Thank you for the review! Glad we were able to sort out your issues.
I used the app to help me build a customised subscription box. Had a few minor issues adding and linking products from my online store but support team were extremely helpful and even provided a quick video to ensure I was able to do this independently going forward. Very timely and helpful support team.
Thanks for your review! You actually did all Box Builder users a favor - your questions prompted us to create new helpdesk content which will help others get set up better and faster in future, so thank you for that as well!
We used this app to sell personalized jackets for our customers. We had a few steps in our “builder”. The first step was a content step, where we had a bunch of designs to highlight the product, and why it was great. The next steps were personalization, selecting a size, selecting a sleeve for embroidery, and then sharing the embroidered initials. All of the personalizations were then located in the notes section of the order. It was super easy for us to fulfill, and we avoided back-and-forth communication with our customers to get all the details within the shopping experience. We loved using this builder for our personalized product!
Hi! We are so pumped to hear that our app was the perfect way to sell your personalized jacket. Although our name is "Bundle Builder", we have some great features for personalization (as you know!).
We love hearing how you used the different types of "steps" to customize the experience. The "content" step is a great (and open ended tool) to truly DIY, and we loved seeing how you did it!
Thanks for the great review!
I've been using Shopify for over 12 months now and I almost changed platforms as I needed the website to fulfill a certain purpose... until I come across BoxBuilder! Literally the perfect app for what I need! I had an issue setting up the subscription section but Hamza helped me within 24 hours and solved it straight away!! I highly recommend it, especially if you are looking for an app that thinks out of the box for your customer's ordering process!
Thanks so much for this detailed review! Not only made us feel all warm and fuzzy, but also gets extra points for that pun near the end.
I've been receiving fast service from their nice personnel. Very happy with how my website has turned out!
It was our pleasure to work with you! Keep us posted on when your store launches, we are super excited to see it!
Also, if you have any other questions as you're gearing up for launch, don't hesitate to reach out!
I just tried out this app yesterday and it's already given me exactly what I need. I still have to go live with it but I'm very excited about it. The features are so user friendly and Hamza has been so fast with responding to all my questions! I would highly recommend!
Thanks for taking the time to write this review! I know what you mean - Hamza's so efficient that it sometimes feels like he answers questions before they've even been asked.
I tested 3 'build your box 'type apps and this is by far the best. I was able to set up the box very fast and easily, it has many more options than other apps and it allows you to use multiple SKU bundle without having to change anything in your theme. Also their support team was very prompt and helpful when i needed help. The only minus i can see so far is that the app doesn't have a report section, that would make a nice addition.
Thanks so much for your detailed review! It's encouraging to hear that you found so much value in Box Builder's versatility since we're very proud of this aspect of the app.
We would love to hear more about the kind of information you'd like to see in a Box Builder report section. If you'd like to chat about it, please reach out to Support and ask for Hannes, our Customer Lead.
Awesome tool and magnificent support. 10/10 for Hamza and the team. They solved every single issue that we had and made the app work fantastically well. Thanks!
Hola! Thanks for reaching out to us when you had an issue. Also, thanks for displaying your builders on your home page. Now, we are dreaming of tangerines, lemons and persimmons. 🍊
I'm using this app so customers can create their own craft kit. I really like how you can customize each step. Would recommend.
Great app, with great customer service. There were a few questions we had, had a response quickly and nothing was too big of an issue. Definitely recommend.
We are tickled to be featured on your home page!
Thanks for this review, we really hope our app helps you make it rain this holiday season!
If you need any support, you know how to reach us!