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I would not recommend. Really poor support (none). Although one of my questions was answered, the lack of support was dreadful. No answers for hours (at all) and the function does not work to book a 121 session. Total silence when I had quite simple queries. Have gone with a different app that can support me.
We’re really sorry to hear about your experience. Our team did reach out several times to offer help and troubleshoot the issue, but we haven’t heard back yet. We’d still love the chance to make things right — if you’re open to it, please reply to our email or reinstall the app so we can take another look and get everything working smoothly for you.
Thank you to Lauralynn who was an incredible help in restructuring my bundle! The app works seamlessly, highly recommend!
Hi there Letterboxliquorice and team!
Thank you so much for your amazing review! We’re so glad Lauralynn could assist you with restructuring your bundle.
Your recommendation means a lot to us, and we’re here if you need any further support!
They have been very helpful in trying to get the newest Bundler Builder app to be as effective as it can especially before for the holidays. They let us know if our requests are something that they can help improve on their app or if they are limited by Shopify parameters.
Hey there Made In Washington and team!
Thank you for your kind and detailed review of our app! We’re thrilled to hear that you're enjoying BundleBuilder and appreciate the hard work we put in to support you.
If you have any questions or need assistance, please don’t hesitate to reach out. Thank you for choosing BundleBuilder!
Support was super helpful in setting up our bundle! App is also really useful if you want to set up a bundle which has a fixed cost.
Hi there Collective Arts Brewing and team!
Thank you so much for your kind review! Your feedback helps small businesses like us and we really appreciate your support.
If you need help with anything else, you know where to reach us!
Super fast and helpful customer service team!
Hi Greenify Co. and team!
Thank you so much for the wonderful review! We're glad that you received prompt support from our team. They'll surely be hyped to see you feedback!
If you need help with anything else, you know where to reach us!
This app works but what is even more amazing is the customer service - I never really write reviews but the service was so awesome, I just had to take the time to comment. I spoke with Zach and not only was he helpful, he went ahead and did the changes for me. Thanks guys. Great app.
Hey there Berry & Brine team!
Thank you so much for sharing the amazing experience you had with Zach! He's a wonderful and helpful person, we're really proud to have him on our team.
If you need any help or have additional questions, please don't hesitate to reach out to us!
The guys couldn’t have been more helpful during our set up. Any small issues were resolved straight away and we’re really looking forward to using bundle builder on our store
Hey there Lylehill Farm and team!
The team had a wonderful time help you out! We're glad that we were able to fix everything during set up. We will continue to work on improving your experience.
Please feel free to reach out to us again if you need any help. Thank you for choosing Bundle Builder!
Really straightforward app to install and set up; great upgrade and excellent customer service - wouldn't hesitate to recommend!
Hi there Irish Design Shop and team!
Your recommendation is highly appreciated! We're glad that you had an amazing experience with our app and the customer service we provide. We will continue to work hard to improve our service.
If you need any help or have questions, you know where to reach us!
After the new release, the app is not supporting to any 3rd party payment gateways. Also support is very bad and not helpful.
Hi, thanks for your review. We are now using the Shopify Bundles API, which only works with Shopify Payment processing. We will ensure to communicate that to our merchants in the future. We are here if there is anything we can do outside of this to help you!
Excellent support, bon suivi, rapide et très professionel.
Un gros merci
Hey there Sexy Surprise and team!
You just made our day with this amazing review! We're thrilled to hear that our support team was able to help you out. If you need anything else, in the future, you know where to reach us!
Thank you for choosing Bundle Builder!
