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Great app with excellent customer service! Million ways to utilize the app for your business. Thanks!
Hi Scamper & Co! Thanks for this sweet review! As you said, our app is quite versatile. Almost as many ways to use it as there are ways to style a jeweled dog collar, right? 😉
Easy to use app and great support service. I wanted a few areas I was unable to edit putting into our brand font/colours and the team sorted it all out with me in a couple of hours.
Box Builder and Square Root Soda go together like... Lime & Lemongrass! (get it?)
Thank you so much for your kind review. We absolutely love how you showcase your builder on your site.
If you ever need more help customizing in the future, we are here for ya!
🥤❤︎
-Lauralynn at Box Builder
Do not install this app at the moment!
The developers pushed an unannounced update on July 10th and customers can't order bundle products anymore. We lost 1200 CAD in sales so far.
Looks like we'll have to look for a need app despite having customized the layout to our needs.
Hi Francis!
I'm really sorry about the issues you're experiencing with BoxBuilder!
This morning, our development team deployed a necessary update to improve the stability and functionality of our app for a better user experience for you and your customers. Unfortunately, despite careful testing prior to rollout, this update caused some unexpected errors.
Our team has now implemented a fix for those issues and restored BoxBuilder to full functionality.
To restore full app functionality:
Please open BoxBuilder admin. You will be redirected to an update page. Follow the instructions on that page. That should get you back up and running again.
Thank you for your patience and understanding. We truly value your business and are committed to providing you with the best possible app experience. We'll keep you in the loop if anything changes and we'll also reach out to you on a separate email.
Respectfully yours,
Sharky
Team Supervisor - BoxBuilder
This app is amazing as is but we're really giving this review for how helpful the developer and the team is. We need to really customize our experience out and were struggling to see how we could make this work best for our very specific needs. We figured before we hired someone to customize further we'd reach out to the team to see how they could help and they have been AMAZING. They have gone above and beyond to assist and guide us in making this app work best for us. To add - no other app in existence could work the way we were needing and this was magical. If you have a gift experience with many variant options this is the way to go!
Thank you so much for such a kind review!
The app it’s self is quite good, the customer service is brilliant. They helped me build pretty much exactly what I had in mind so thank you very much.
There is no support with this app and has a major glitch. Do yourself a favor and DO NOT GET THIS APP.
Hey Studio on Tenth,
We've emailed you to try to help you through this. Our app is fully supported, and we are here to work with you to make a great builder! Thanks for taking the time to review. Hopefully we can work with you over email, or a meeting to sort everything out!
HIGHLY RECOMMEND! Very impressed with Andys customer service. Prompt replies and gave me great advice on how to utilise the Box Builder app, to its full potential. I now have the confidence to go live soon, as my customers will be able to create their own gift boxes :)
Harriet from The Boujee Balloon Co.
Thank you, Harriet. It's been my pleasure.
I installed the app for 7 days free trial. During this time Jalal gave us an immediate response to all our requests including adjustments to RTL. Excellent service and it is not obvious that Jalal will make adjustments and invest a lot of time without any commitment on our part to pay for the service. We are very pleased with the result and are confident that this app will generate a significant increase in sales for us. Thanks Jalal
We love our app, and are so happy you do too! We also love our team and take a lot of pride in our merchant support. Thanks for highlighting our service (and how Jalal replied super quickly), it really means the world to us 😊
This app does exactly what I was looking for and I'm excited to see how it will work out once my website goes live. I had to contact support for an issue and they reached out super quick and helped me fix the problem! Highly recommend!!
We are so pumped to be a part of your store launch! Shoot us a note when your live, we'd love to check in to see if you need any changes once you have customers going through the experience!
If you are looking for an app to offer customizable gifts this is THE ONLY one that matters! It is very customizable, it offers you a lot of possibilities ... it is simply incredible what marketing possibilities you have with its help! Andrew is one of the most dedicated people I've met since I've been working with the Shopify platform, he answers questions very quickly and has no problem explaining how many times it takes to understand ... I RECOMMEND and thank you Andrew, looking fw for the next futures!
Thank you so much, a very kind review!