Overall rating
4.1
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to create custom sets and kits, enhancing customer shopping experiences. It's praised for its compatibility with any subscription app using Shopify's API, unique functionality, and reliability. Many appreciate its user-friendly interface, compatibility with large product catalogs, and wide feature selection. The support team is noted for their responsiveness and willingness to go the extra mile. It's particularly beneficial for businesses offering personalized products, simplifying the fulfillment process. Merchants commend its speed, performance, and customization options, including product/variant inventory management and kit/box/bundle updates.

December 27, 2023

Starting out with it, and it's working great. Hoping it meets all expectations.

Ariael Creatives
United Kingdom
27 days using the app
Staytuned replied January 3, 2024

Hey there Ariael Creatives and Team!

Thank you for taking the time to leave a review for our app! We'd love to hear your feedback on how we can improve our service. Please let us know how we can make your experience even better.

We look forward to hearing from you again soon. Thanks for choosing BundleBuilder!

October 31, 2023

The app has met my need for a program that allowed customers to select items for their gift box. It's worked well, and when there has been an occasional glitch, the customer service has been excellent. I recommend it.

Summer House Natural Soaps
United States
Over 2 years using the app
Staytuned replied November 3, 2023

Thank you for your honest review! We appreciate your feedback, please rest assured that our team is working hard to ensure these glitches are fixed as quickly as possible.

Feel free to reach out if you need our assistance. Cheers!

August 10, 2021

Does the job and cheaper than other apps out there. It would be great if there is an auto update of products when a new product is added (in the Bulk Builder).

poppy & fig
Australia
About 1 year using the app
Staytuned replied August 17, 2021

Thank you so much for the review!

May 12, 2022

The app it’s self is quite good, the customer service is brilliant. They helped me build pretty much exactly what I had in mind so thank you very much.

The Hug Company
United Kingdom
7 months using the app
Edited December 16, 2022

"Do not use this app. it is not supported anymore. The bundle takes 8 minutes to be created." This was my first review. The team actually reached out to me to help me find solutions and they seem to be eager to fix their issues. I might give it a go in a few more weeks.

LOVINGLY SIGNED (HK)
Hong Kong SAR
2 months using the app
Staytuned replied December 15, 2022

Hi Loving Signed team. We so appreciate your feedback in response to our email. Our app can do so much, that sometimes it is hard to get started. Next week we are pushing an update to make it more clear to use! Thanks for taking the time to reply to our email, and give us feedback. We are always here for you if you'd like to try our app again. <3

March 29, 2022

Really useful if you need a box builder. However, the app is a bit complicated, I need help to use it. Luckily, their support team is easy to reach and very helpful.

Normod
Germany
About 1 month using the app
Staytuned replied March 29, 2022

Thanks for this feedback. We agree, the app can do SO MUCH, that it can be a bit overwhelming at first. Luckily, our support team always has your back. Please let us know if there is anything else you need before launch and viel Glück!!

December 11, 2020

On the pro side this is a great idea and has a very nice looking layout. The one thing I wish that I would have known before investing time in getting this app set up is that it's still a bit of a work in progress. The developers have been helpful and responsive, but I've run into a few hiccups which had to be handled manually. Once it was set up I learned that people could only select 1 variant per product for their gift sets which is a problem for my business. The app developers say that this is going to be addressed in the future, but that will be too late for holiday orders for my biz. I think this will be a 5-star app in the future, but currently it's not something that's fully functional right out of the box and I needed it to be.

Whoa Nelli
United States
27 days using the app
Staytuned replied December 11, 2020

Thank you so much for the review. Just in case it's of any help, you can allow multiple variants to be selected, you just have to enable the 'Show variants separately' option. I know that's not always a perfect solution but it's available now if you wanted to give it a go. As you mentioned, we're currently working on another method of allowing it that works with the variant drop down menus.