리뷰 (42)
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평점별
Great app! Easy to modify and use for whatever you need
Great app easy to install. Love it!
Good
Good app and simple to manage
Quick install, looks clean on our site and customers like browsing by brand. A couple of layout tweaks were needed but support helped fast. Recommended for any multi-brand store.
Installed and was taken straight to a confirm payment page. Free plan? Not...
Hey, this has been resolved and the app is now free on the basic plan. Please try it again. Seems a little unfair to get a one star review.
ABSOLUTE MUST HAVE! Takes what could have been a pain in the butt to maintain and makes is sooooooooooooo simple. Setup is so simple, support is great if ya ever need it. No store should not have this app.
I thought the app was great until I didn’t receive support for not functioning properly. The page is not operating correctly and I still have not received support days later.
Hi, yes sorry there was a temporary glitch which we resolved swiftly. Your brand page looks great! https://prnt.sc/vy6evn
https://luxonibeauty.com/pages/brands-1
I installed the app for a trial and deactivated shortly after (an hour or so). They claim to have 3 days trial but they charged me. I contacted them about it but they only replied "we can't refund". Pretty terrible way to run a business. Not recommended.
Hi, thanks for your feedback and sorry for the misunderstanding. Our trial limits were clearly defined, but we understand this still felt unfair. We’re reviewing our communication around billing to make it clearer and more flexible for users trialling the app.
Let me know if you'd like to also respond privately to any of these users or submit escalations through the app store if needed.
Up until recently, this app was wonderful but the last couple of months, it hasn't worked properly and no decent correspondence from anyone (not even getting a reply and have tried one last time). Won't refresh brands, very slow to load and poor communication.
Hi, we really appreciate the years of trust. We're sorry for the dip in performance and the missed messages. System changes caused delays in sync and responses, which we've now resolved. We’d love a chance to reconnect and assist you directly.
