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The Brandboom Shopify app is super easy to use and makes the flow of orders seamless and inventory seamless for us. Their support team is also very easy to get in touch with if you need assistance or have a question. I've also found all of their support articles to be super helpful and provide easy guidance.
I struggled early on with the product and service provided, but the team at BB came through, providing consistent follow-up and support to our needs.
Edit: We'd like to thank you for the subsequent positive review you submitted through our customer surveys for our team's quick response in resolving the billing mishap!
Hello - we're sorry that the integration between Shopify and Brandboom didn't operate as you had hoped. Regarding the separate billing issue, simply uninstalling the Brandboom App would've triggered a pro-rata refund. We didn't see any of this activity logged on your Shopify account for some reason. Nevertheless, we've actioned a refund.